Unified Messaging Systems Research
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Business Edition 6000 Business Data Sheet
Sponsored by: Cisco Systems, Inc.Cisco Unified Communications Manager Business Edition 6000 delivers the superior performance, system redundancy, and broad application integration you need. Ideally suited to businesses with 100 to 1000 employees, it's an ideal choice when migrating from analog, digital, or hybrid-PBX phone systems.
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Upgrading to Cisco Unified Communications Manager Business Edition 6000
Sponsored by: Cisco Systems, Inc.Learn how the Cisco Unified Communications Manager Business Edition enables your employees to collaborate in the office or on the road from desk phones, PCs or Macs, mobile phones, business tablets, or any combination.
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SDI Best Best Practices: Benchmarking for Service Desk Support
Sponsored by: Citrix Online- GoToManageThe best way to continually improve and to deliver the best service is to measure, trend and set goals for your services and then benchmark against yourself - this is the very definition of service improvement and this guide will show you some simple ways in which you can accomplish this.
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SIP Management: Top benefits and potential challenges
Sponsored by: Metaswitch NetworksThis expert E-Guide discusses the benefits of SIP trunking and highlights best practices to address the potential challenges.
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Transforming your Contact Center…”SIP-ly” Stated
Sponsored by: AT&T CorpMany businesses are investigating new ways to transform your voice now and prepare for the future of communications. This means taking a look, at and moving to, an IP-based communications infrastructure.
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Goodman's LLP Case Study: Law Firm Plans for Contingencies with Indispensible BlackBerry Smartphones
Sponsored by: BlackBerryAccess this case study to learn how a company deployed WIC Messenger to automatically push an up-to-date list of PINs to each BlackBerry smartphone so users could easily contact each other in the event of a power outage or email service disruption.
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Royal Flying Doctor Service Customer Success Story
Sponsored by: BlackBerryAccess this case study to learn how a BlackBerry solution helped the RFDS Western Operations team overcome challenges, and enabled them to provide the state population with the necessary medical support.
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IBM: When IBM and RIM Team Up both Employees and Customers can Benefit
Sponsored by: BlackBerryAccess this case study to see how IBM enhanced its collaborative, innovative culture with a wireless solution in partnership with RIM to benefit their mutual customers. Learn how the BlackBerry® Enterprise Solution was used to connect mobile employees using the Lotus suite of products and other applications.
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AmeriMerchant Video
Sponsored by: AvayaThis brief video details how one large company easily directs a large volume of phone calls on a daily basis using Avaya's unified communications system.
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Business Edition 6000 Business Data Sheet
Sponsored by: Cisco Systems, Inc.Cisco Unified Communications Manager Business Edition 6000 delivers the superior performance, system redundancy, and broad application integration you need. Ideally suited to businesses with 100 to 1000 employees, it's an ideal choice when migrating from analog, digital, or hybrid-PBX phone systems.
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Best Practices for Assuring VoIP Performance
Sponsored by: AppNetaSince no two networks are exactly the same, no two network assurance programs will be either. Fortunately, PathView Cloud adapts to your needs, and provides a complete approach.
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Questions to ask when evaluating video conferencing service
Sponsored by: Cisco Systems, Inc.This e-guide highlights what you should know before implementing video conferencing, including what services you need, key requirements and a guide to evaluating video conferencing service providers.
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Upgrading to Cisco Unified Communications Manager Business Edition 6000
Sponsored by: Cisco Systems, Inc.Learn how the Cisco Unified Communications Manager Business Edition enables your employees to collaborate in the office or on the road from desk phones, PCs or Macs, mobile phones, business tablets, or any combination.Now through Oct.29th 2011, US-based customers can buy one eligible Cisco Unified IP Phone and get another free.
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Enterprise CIO Decisions Volume 8: Managing the Mobile Workforce
Sponsored by: TechTarget CIOThere are plenty of business opportunities with mobile device and mobile workforce management, but also risks—unless IT leaders plan ahead now. Inside this e-zine, gain expert insight on mobile device management issues directly from your peers.
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E-guide: Integrating video conferencing with UC: What you need to consider
Sponsored by: TechTarget SecurityThis SearchUnifiedCommunications.com e-guide discusses why video conferencing integration is a logical addition to your UC system and offers best practices for implementation.
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E-guide: Taking full advantage of the benefits of mobile unified communications: Best practices
Sponsored by: TechTarget SecurityIn this SearchUnifiedCommunications.com e-guide, learn the applications, technologies and benefits associated with mobile unified communications (UC) and uncover how you can start taking advantage of them today.
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What is the Plantronics UC Toolkit?
Sponsored by: PlantronicsIn this video, learn why the UC Toolkit was created, how the UC Toolkit is structured, what resources are included, and how you can easily obtain it.
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Business-Grade Video Conferencing for SMBs
Sponsored by: Polycom, Inc.In this paper, uncover the benefits of video conferencing for small and mid-size organizations while highlighting use cases for specific industries and personnel.
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Best Practice Tips on Building a Unified Communications Business Case
Sponsored by: ShoreTel - OLDUnified communications (UC) is not so much a system as it is a way of thinking about the impact of the next generation of communications capabilities on businesses large and small. Use this guide to find the best UC solution for your organization, exploring the benefits and identifying the preferred modes and means of communication.
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Unified Communications Buyer’s Guide
Sponsored by: ShoreTel - OLDThe Unified Communications Buyer's Guide offers complete information to help you compare your options, including guidance to help you evaluate solutions and best practices for getting the most out of your UC vendor.
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Plantronics UC Toolkit Evolve Survey
Sponsored by: PlantronicsAfter you’ve implemented and optimized your UC audio devices, it’s essential to make sure your end users are satisfied with their equipment. This survey provides a list of suggested questions IT managers can use to get feedback from their users regarding user utilization, services and upgrades.
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Plantronics UC Toolkit Evolve FAQ
Sponsored by: PlantronicsUC audio device integration can be daunting for managers if they don’t have the right tools. This paper discusses a 5 step process for device adoption, providing responses to typical questions IT organizations raise during the evolution stage of your implementation.
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HP E5000 Messaging System for Microsoft Exchange Server 2010
Sponsored by: HP and MicrosoftEmail, voicemail, instant messaging, social networking, messages, faxes, shared calendars, and centralized contacts are all essential for boosting productivity and collaboration. Email has evolved from more than just text. Many would find the situation daunting, but smart organizations know the solution. Read this white paper to learn more.
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Video Conferencing Best Practices: Making the Business Case and Key Tips for a Seamless Deployment
Sponsored by: TechTarget SecurityThis e-guide discusses key deployment strategies to help unified communications (UC) pros get started. Uncover the physical components of video conferencing systems, interoperability and standards considerations and how organizations should address video management to ensure a solid quality of service (QoS).
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Maximize Your Collaboration Investment by Choosing the Right Services Approach
Sponsored by: Cisco Systems, Inc.This IDC Vendor Spotlight reviews Cisco's collaboration services. This paper also reviews IDC research on the overall collaboration market, including unified communications (UC), and looks at the impact and benefits of collaboration services on customers and partners.