IT Strategic Planning Research
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Enhancing Interaction Center ROI in Turbulent Economic Times
Sponsored by: SAP America, Inc.Interaction center managers, along with their counterparts in sales, marketing, and service, are being asked to deliver greater value on shoestring budgets. While the conventional reaction in tough economic times is to simply cut costs and services, the nature of the current downturn indicates that austerity measures of the past won't work today.
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Scaling Enterprise SOA Deployments: Benefits of a Service-Grid Architecture Powering Next-Generation SOA Deployments
Sponsored by: Fiorano Software, Inc.This white paper reviews modern enterprise service grids and how their brokered peer-to-peer architecture offer ease of use for a wide array of distributed computing projects including the SOA market.
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10 Steps to Mobile Security
Sponsored by: Sybase iAnywhereSecurity is the top priority on everyone's minds, especially with the growth of mobile devices on the rise. This paper details the 10 critical steps to ensure a successful mobile security strategy.
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CRO Survey: Risk, Regulation and Return
Sponsored by: IBM Line of BusinessTo better understand the perspectives and concerns of today's CROs, the IBM Institute for Business Value interviewed banking risk management executives in depth and cosponsored a wider, cross-industry survey conducted by the Economist Intelligence Unit.
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The Alignment-Focused Organization: Bridging the Gap Between Strategy and Execution
Sponsored by: SAP America, Inc.Take a look at how organizations are taking strides to align business strategy with actual initiatives, projects, and daily activities - in short, to close the gap between strategy and execution.
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SOA Implementation with an Offshore Partner
Sponsored by: Torry Harris Business SolutionsLearn how to overcome the cost and time of service-oriented architecture (SOA) development by collaborating with an experienced offshore partner.
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Management Excellence: The Metrics Reloaded
Sponsored by: Oracle CorporationIn performance management, consistency is king. The simple sounding steps-identify and focus on value drivers, and align the organization to drive results - beg the question: What's the best performance management framework? Read this paper to learn more.
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The SOA Competitive Landscape Redefined: A Manager's Guide to SOA Platforms
Sponsored by: Fiorano Software, Inc.This white paper describes an approach to evaluating an SOA platform, that is aimed at creating a system based upon a service-oriented application composition and a peer-to-peer distributed infrastructure architecture.
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Effective SOA Governance
Sponsored by: IBM Software GroupUnderstand how SOA governance can fit within an overall corporate governance framework and learn how to effectively apply SOA governance through the appropriate decisions and progress measurements.
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The Benefits Of Virtualizing Citrix XenApp with Citrix XenServer
Sponsored by: CitrixVirtualization is now generally recognized as one of the key enablers of these objectives. As organizations explore virtualization solutions, the challenge is to select the right strategic vendor with the best solution set for their business.
