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IT Strategic Planning Research

  • Expert Tips: Making ITSM Part of Your IT Strategy

    Sponsored by: SearchCIO.com

    In this e-guide learn how to protect your organization’s overall value by utilizing ITSM. Discover why it is important that your IT strategy and service desk operations go hand-in-hand, which three ITIL service operations to use to ensure value throughout the service lifecycle, and learn how service desk can prepare to support these activities.

  • Presentation: City & Guilds unified communication stragey

    Sponsored by: ComputerWeekly.com

    Ian Turfrey, IT director at City & Guilds, explains how unified communications technology has transformed the qualifications awarding body in this presentation .

  • Capturing the ICT Dividend

    Sponsored by: ComputerWeekly.com

    This report from Oxford Economics and AT&T shows ICT investment and productivity growth are closely linked - and European countries are lagging behind other parts of the world in both areas.

  • Capacity Management Is Crucial in Virtualized Environments: Without the Right Tools, IT Service Optimization Is Tricky

    Sponsored by: TeamQuest Corporation

    Virtualization offers a more flexible solution where resources can be redistributed in accordance with shifting demands. However, virtualization resources add a new abstraction layer to the infrastructure stack, which can complicate IT service optimization. Read on to learn best practices for optimizing IT services in complex virtual environments.

  • Marketing in the 4th Dimension: 4 Keys to Personalizing the Web Experience

    Sponsored by: Unica Corporation - An IBM Company

    In this brief paper you’ll discover the 4 key dimensions to personalized Web marketing and learn real-life successes of enterprises that have made the personalized Web a core part of their growth strategies. Deliver greater value for your customers and your company through a centralized interactive marketing platform.

  • IBM Business Process Manager -- Powerfully Simple

    Sponsored by: IBM

    IBM Business Process Manager provides the simplicity, efficiency, visibility and collaboration needed to manage highly dynamic and networked business environments. IBM Business Process Manager is easy to deploy and use straight out of the box or in an easily customizable configuration - providing rapid time to value and improved user productivity.

  • Improving business intelligence performance in SQL Server environments

    Sponsored by: DellEMC and Intel®

    This expert resource explains why more and more SMBs are implementing SQL Server-based business intelligence systems. Learn how to cost-effectively improve the performance of these platforms as well as how to overcome common concerns, including systems management.

  • What CFOs Should Ask their Software Development Leaders

    Sponsored by: IBM

    This paper illustrates a new way of thinking about the funding of IT software projects, one that considers funding in terms of investment, and value as an expansive, longitudinal variable.

  • Storage Magazine: How to improve your virtual server storage setups

    Sponsored by: IBM.

    In this expert e-zine, featuring server virtualization and storage expert, David Davis, you will gain insight through the process of tweaking virtual server storage setups and discover ten tips that provide practical guidance you can use today to improve the performance of several virtual storage systems.

  • Increase in digital info creates need for more advanced storage management

    Sponsored by: IBM

    Access this white paper to learn about a storage management approach to effectively manage storage systems and drive business forward. Read now to discover more.

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