.NET Research
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How to Deliver Unified Customer Experiences in a Retail Environment
Sponsored by: Webex by Cisco61% of surveyed consumers will pay more for products and services if they believe that they will receive a higher standard of customer service, according to research by Webex CPaaS Solutions. So, how can retailers deliver a high standard of service for their customers? Find out in this 26-page report.
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Gain a Competitive Edge with Evergreen//One
Sponsored by: Pure StorageDiscover in this product overview how Pure Storage offers a solution to the data storage bottleneck with Evergreen//One, transforming your storage ecosystem into a highly efficient, subscription-based service.
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Efficient IT Infrastructure Saves More Than Just Energy Costs
Sponsored by: Pure StorageDiscover in this white paper the secrets to addressing data center power budget and floor space limitations while building towards more energy-efficient IT infrastructure.
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Cloud-Native Meets Hybrid Cloud: A Strategy Guide
Sponsored by: Red Hat and IntelThe importance of IT systems is already clear. What isn’t as well known is the struggle IT teams face in trying to keep systems functional and secure while also finding ways to evolve current architecture to accommodate for innovation and improvements to business offerings. Read on to learn about an architecture that solves this challenge.
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Top Considerations For Building A Modern Edge Infrastructure
Sponsored by: Red Hat and IntelNo matter the industry, businesses rely on the network edge as its main source of data collection. Whether it’s operational data, or user-generated data collected by your employees, it holds tremendous value. However, if your edge does not share the same management tools as your data center, you run the risk of creating silos. Read on to see why.
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5 findings about the customer experience landscape in the GenAI era
Sponsored by: ServiceNowConsistently delivering a top-notch customer experience across all touch points in your organization is extremely tough. There are challenges to overcome like increased customer expectations and the pressure to reduce costs. To manage this, businesses are turning to automation and AI to optimize the workforce. Read on to learn more about it.
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How Van Horn Improves Employee Training By 20% With Dialpad Ai.
Sponsored by: T-Mobile for BusinessIn this case study, discover how Van Horn found the more nimble, cloud-based solution they needed —a solution that could seamlessly integrate multiple locations and provide advanced capabilities like AI-driven insights — with Dialpad AI.
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Putting People First
Sponsored by: ServiceNowWhile AI technology continues to flourish in today’s marketplace, businesses have a fantastic opportunity to learn how to utilize AI in combination with human intelligence to create a modern and efficient customer experience. When combined correctly, this strategy is transforming the CX for customers and businesses. Watch this video to learn more.
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Help your workers connect seamlessly and remain productive where work happens.
Sponsored by: T-Mobile for BusinessCheck out this video resources page to learn how Dialpad provides a unified AI-powered workspace for your calls, messages, and meetings, helping your teams connect seamlessly wherever they may be.
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Back to Basics: How to Use a Barcode to Automate Data Capture, Positive Patient ID and More in Healthcare Settings
Sponsored by: Zebra TechnologiesDespite the barcode nearing its 75th anniversary and its implementation known to reduce healthcare errors by as much as 82%, many hospitals and clinics are still hesitant to embrace the technology. In this blog, Johnny Ong, Healthcare
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Gain Complete Observability With Honeycomb and OpenTelemetry
Sponsored by: HoneycombTo unlock more actionable insights from their data, many organizations have leveraged OpenTelemetry and Honeycomb. For a quick guide to this strategy, dig into this overview.
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Hybrid Mesh Firewall Solution Toolkit
Sponsored by: Fortinet, Inc.By 2026, Gartner predicts, over 60% of organizations will have more than 1 type of firewall deployment, which will prompt adoption of hybrid mesh firewalls. So, what should you know about hybrid mesh firewalls? Unlock insights in this 17-page guide.
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Navigating Tomorrow: Key Trends in Customer Experience for 2024
Sponsored by: Ping Identity CorporationIs your organization successfully and consistently providing customers with the experiences they want? Customer identity and access management (CIAM) can give you and your team the tools to deliver engaging experiences, reduce risk, and attract and retain customers, allowing you to outpace the competition. Read on to learn more.
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What Health System Strategists Will Prioritize In 2024 And Beyond
Sponsored by: The Advisory BoardHealth systems are recovering from the worst financial year in recent history. The Advisory Board’s annual strategic planners study uncovers what health system strategy leaders are planning for in the next year, and where they are focusing their energy to achieve growth. Read on to explore the top 5 findings from this year's study.
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Okta Implements Greenhouse Software to Align Hiring with Business Growth
Sponsored by: Greenhouse SoftwareWhen businesses experience growing pains, it’s a good thing, but only if you can hire and retain the right employees to keep up with growing customer demands. For one IT security company, they turned to a platform that improves recruiter productivity, manages hiring growth, and sources more candidates. Read this IDC case study to learn more.
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Driving Greater Transportation Service and Savings for LSPs
Sponsored by: Blue YonderWhen it comes to logistics and shipping, it’s a fact that transportation management is growing more complex by the day and has become even more essential to the success of many businesses. To ensure that the entire transportation lifecycle is optimized, you need a robust, cloud-based transportation management platform. Read on to learn more.
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Leeds Beckett University Modernises Campus Infrastructure with Extreme Networks
Sponsored by: FourNetLeeds Beckett is a leading public university with over 28,000 students. Key to supporting those students is facilitating seamless digital experiences. To do so, Leeds Beckett set out to modernize its network infrastructure. So, how did the university accomplish that mission? Find out in this case study.
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The State of Zero Trust Security 2023
Sponsored by: OktaIn partnership with Qualtrics, Okta conducted a global study with the help of 860 information security decisionmakers across a range of industry verticals. In the 38 pages of this report, Okta has condensed the findings of this research so that you can extract the most valuable and relevant information. Read on to learn more.
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Kaspersky Extended Detection and Response
Sponsored by: KasperskyKaspersky's XDR Expert offers complete visibility, correlation, and automation across endpoints, networks, and cloud against complex cyberthreats. The on-premises solution guarantees data sovereignty and provides open architecture for easy integration. Discover more in Kaspersky's full overview.
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How to Unlock Telecommunications Industry Innovation with Open RAN
Sponsored by: Qualitest GroupTraditional Radio Access Network (RAN) architectures face limitations in connectivity. In response, Open RAN is emerging as a viable option. Download this e-book to explore the concept of Open RAN, its underlying principles, its impact on telecom, and top 10 benefits.
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Global Tech Organization Reduces Manual Testing by 50% Through Automation Frameworks
Sponsored by: Qualitest GroupA multinational tech company needed to extend an existing, unreliable test automation framework and add automated regression tests. This case study will reveal why they partnered with Qualitest to redesign the framework, automate small tasks, and ultimately create a trustworthy automated testing program. Read on to learn more.
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Automate to Accelerate: A Multibrand Restaurant Company Fires up Hiring Process by 30%
Sponsored by: Qualitest GroupIn this case study, you’ll discover how, by partnering with Qualitest, a global restaurant chain was able to utilize automation and Tricentis TOSCA to execute more than 400 automated tests, ensuring data accuracy across apps and slashing talent acquisition time by 30%. Read on to learn more about the potential of automation for your HR system.
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Webinar Scaling Continuous Testing Autonomous Frameworks and Intelligent Execution
Sponsored by: Qualitest GroupFor businesses operating at scale, efficient continuous testing is critical for maintaining security as operations expand. But how can businesses overcome the hurdles associated with enterprise-level testing? Join this webcast to learn about the complex challenges that arise in enterprise test automation and execution environments.
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Global Data Management Company Leverages Advanced Automation Framework for Superior Agility
Sponsored by: Qualitest GroupA global cloud data management company was seeking to provide its clients with the most reliable and efficient solution possible to meet their dynamic needs. In this case study, you’ll learn why the company decided to partner with Qualitest, who helped enable faster testing and deployment with automation. Read on to learn more.
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Streamline Test Data for Emerging DevOps: The Missing Piece in Continuous Everything
Sponsored by: Qualitest GroupTo learn about the state of DevOps test data management (TDM), watch this webcast featuring two leaders at Qualitest: Director and Head of Data Center of Excellence, Naresh Kumar Nunna, and VP and Global Head for DevSecOps, Shri Nivas.