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  • How to Deliver Unified Customer Experiences in a Retail Environment

    Sponsored by: Webex by Cisco

    61% of surveyed consumers will pay more for products and services if they believe that they will receive a higher standard of customer service, according to research by Webex CPaaS Solutions. So, how can retailers deliver a high standard of service for their customers? Find out in this 26-page report.

  • Gain a Competitive Edge with Evergreen//One

    Sponsored by: Pure Storage

    Discover in this product overview how Pure Storage offers a solution to the data storage bottleneck with Evergreen//One, transforming your storage ecosystem into a highly efficient, subscription-based service.

  • Efficient IT Infrastructure Saves More Than Just Energy Costs

    Sponsored by: Pure Storage

    Discover in this white paper the secrets to addressing data center power budget and floor space limitations while building towards more energy-efficient IT infrastructure.

  • Cloud-Native Meets Hybrid Cloud: A Strategy Guide

    Sponsored by: Red Hat and Intel

    The importance of IT systems is already clear. What isn’t as well known is the struggle IT teams face in trying to keep systems functional and secure while also finding ways to evolve current architecture to accommodate for innovation and improvements to business offerings. Read on to learn about an architecture that solves this challenge.

  • Top Considerations For Building A Modern Edge Infrastructure

    Sponsored by: Red Hat and Intel

    No matter the industry, businesses rely on the network edge as its main source of data collection. Whether it’s operational data, or user-generated data collected by your employees, it holds tremendous value. However, if your edge does not share the same management tools as your data center, you run the risk of creating silos. Read on to see why.

  • 5 findings about the customer experience landscape in the GenAI era

    Sponsored by: ServiceNow

    Consistently delivering a top-notch customer experience across all touch points in your organization is extremely tough. There are challenges to overcome like increased customer expectations and the pressure to reduce costs. To manage this, businesses are turning to automation and AI to optimize the workforce. Read on to learn more about it.

  • How Van Horn Improves Employee Training By 20% With Dialpad Ai.

    Sponsored by: T-Mobile for Business

    In this case study, discover how Van Horn found the more nimble, cloud-based solution they needed —a solution that could seamlessly integrate multiple locations and provide advanced capabilities like AI-driven insights — with Dialpad AI.

  • Putting People First

    Sponsored by: ServiceNow

    While AI technology continues to flourish in today’s marketplace, businesses have a fantastic opportunity to learn how to utilize AI in combination with human intelligence to create a modern and efficient customer experience. When combined correctly, this strategy is transforming the CX for customers and businesses. Watch this video to learn more.

  • Help your workers connect seamlessly and remain productive where work happens.

    Sponsored by: T-Mobile for Business

    Check out this video resources page to learn how Dialpad provides a unified AI-powered workspace for your calls, messages, and meetings, helping your teams connect seamlessly wherever they may be.

  • Back to Basics: How to Use a Barcode to Automate Data Capture, Positive Patient ID and More in Healthcare Settings

    Sponsored by: Zebra Technologies

    Despite the barcode nearing its 75th anniversary and its implementation known to reduce healthcare errors by as much as 82%, many hospitals and clinics are still hesitant to embrace the technology. In this blog, Johnny Ong, Healthcare

  • Gain Complete Observability With Honeycomb and OpenTelemetry

    Sponsored by: Honeycomb

    To unlock more actionable insights from their data, many organizations have leveraged OpenTelemetry and Honeycomb. For a quick guide to this strategy, dig into this overview.

  • Hybrid Mesh Firewall Solution Toolkit

    Sponsored by: Fortinet, Inc.

    By 2026, Gartner predicts, over 60% of organizations will have more than 1 type of firewall deployment, which will prompt adoption of hybrid mesh firewalls. So, what should you know about hybrid mesh firewalls? Unlock insights in this 17-page guide.

  • Navigating Tomorrow: Key Trends in Customer Experience for 2024

    Sponsored by: Ping Identity Corporation

    Is your organization successfully and consistently providing customers with the experiences they want? Customer identity and access management (CIAM) can give you and your team the tools to deliver engaging experiences, reduce risk, and attract and retain customers, allowing you to outpace the competition. Read on to learn more.

  • What Health System Strategists Will Prioritize In 2024 And Beyond

    Sponsored by: The Advisory Board

    Health systems are recovering from the worst financial year in recent history. The Advisory Board’s annual strategic planners study uncovers what health system strategy leaders are planning for in the next year, and where they are focusing their energy to achieve growth. Read on to explore the top 5 findings from this year's study.

  • Okta Implements Greenhouse Software to Align Hiring with Business Growth

    Sponsored by: Greenhouse Software

    When businesses experience growing pains, it’s a good thing, but only if you can hire and retain the right employees to keep up with growing customer demands. For one IT security company, they turned to a platform that improves recruiter productivity, manages hiring growth, and sources more candidates. Read this IDC case study to learn more.

  • Driving Greater Transportation Service and Savings for LSPs

    Sponsored by: Blue Yonder

    When it comes to logistics and shipping, it’s a fact that transportation management is growing more complex by the day and has become even more essential to the success of many businesses. To ensure that the entire transportation lifecycle is optimized, you need a robust, cloud-based transportation management platform. Read on to learn more.

  • Leeds Beckett University Modernises Campus Infrastructure with Extreme Networks

    Sponsored by: FourNet

    Leeds Beckett is a leading public university with over 28,000 students. Key to supporting those students is facilitating seamless digital experiences. To do so, Leeds Beckett set out to modernize its network infrastructure. So, how did the university accomplish that mission? Find out in this case study.

  • The State of Zero Trust Security 2023

    Sponsored by: Okta

    In partnership with Qualtrics, Okta conducted a global study with the help of 860 information security decisionmakers across a range of industry verticals. In the 38 pages of this report, Okta has condensed the findings of this research so that you can extract the most valuable and relevant information. Read on to learn more.

  • Kaspersky Extended Detection and Response

    Sponsored by: Kaspersky

    Kaspersky's XDR Expert offers complete visibility, correlation, and automation across endpoints, networks, and cloud against complex cyberthreats. The on-premises solution guarantees data sovereignty and provides open architecture for easy integration. Discover more in Kaspersky's full overview.

  • How to Unlock Telecommunications Industry Innovation with Open RAN

    Sponsored by: Qualitest Group

    Traditional Radio Access Network (RAN) architectures face limitations in connectivity. In response, Open RAN is emerging as a viable option. Download this e-book to explore the concept of Open RAN, its underlying principles, its impact on telecom, and top 10 benefits.

  • Global Tech Organization Reduces Manual Testing by 50% Through Automation Frameworks

    Sponsored by: Qualitest Group

    A multinational tech company needed to extend an existing, unreliable test automation framework and add automated regression tests. This case study will reveal why they partnered with Qualitest to redesign the framework, automate small tasks, and ultimately create a trustworthy automated testing program. Read on to learn more.

  • Automate to Accelerate: A Multibrand Restaurant Company Fires up Hiring Process by 30%

    Sponsored by: Qualitest Group

    In this case study, you’ll discover how, by partnering with Qualitest, a global restaurant chain was able to utilize automation and Tricentis TOSCA to execute more than 400 automated tests, ensuring data accuracy across apps and slashing talent acquisition time by 30%. Read on to learn more about the potential of automation for your HR system.

  • Webinar Scaling Continuous Testing Autonomous Frameworks and Intelligent Execution

    Sponsored by: Qualitest Group

    For businesses operating at scale, efficient continuous testing is critical for maintaining security as operations expand. But how can businesses overcome the hurdles associated with enterprise-level testing? Join this webcast to learn about the complex challenges that arise in enterprise test automation and execution environments.

  • Global Data Management Company Leverages Advanced Automation Framework for Superior Agility

    Sponsored by: Qualitest Group

    A global cloud data management company was seeking to provide its clients with the most reliable and efficient solution possible to meet their dynamic needs. In this case study, you’ll learn why the company decided to partner with Qualitest, who helped enable faster testing and deployment with automation. Read on to learn more.

  • Streamline Test Data for Emerging DevOps: The Missing Piece in Continuous Everything

    Sponsored by: Qualitest Group

    To learn about the state of DevOps test data management (TDM), watch this webcast featuring two leaders at Qualitest: Director and Head of Data Center of Excellence, Naresh Kumar Nunna, and VP and Global Head for DevSecOps, Shri Nivas.

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