Search Results for "open group computer weeklystart=20start=10start=30start=10"
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To Migrate to The Cloud or Stay On-Prem?
Sponsored by: US AnalyticsToday, many organizations have one question on their minds: do they migrate their operations to the cloud or should they stay on-prem? The answer may be different for everyone, but understanding what’s best for your needs may be tricky. Browse this white paper to learn more.
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2024 ANZ CX Intelligence Report
Sponsored by: ServiceNowAustralia and New Zealand have a customer service problem – the nations are stuck on hold. Wait times have increased for the third year running – with more than 107 million hours spent on hold, up 11% from last year. To make problems worse, customers' expectations have risen to an all-time high, making it even harder for organisations to keep up.
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Get More from Your Directory with an SME-Friendly Alternative.
Sponsored by: JumpCloudThis white paper explores potential Active Directory pain points for SMEs and the benefits you can achieve with an SME-friendly alternative. Learn how an open directory platform can provide the flexibility, simplicity, and freedom of choice needed to future-proof your IT environment. Read the full white paper to discover your options.
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Kubernetes Backup, Dr, & App Mobility With Kasten K10
Sponsored by: Zadara StorageProtect Kubernetes data with an integrated, validated solution from Zadara and Kasten by Veeam. Secure your cloud-native applications with comprehensive backup, DR, and app mobility. Learn how this unified data management solution can simplify operations and reduce risk. Read the full overview.
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A Computer Weekly buyer's guide to supply chain security
Sponsored by: TechTarget ComputerWeekly.comOrganisations are increasingly taking the initiative when it comes to firming up their supply chain security. In this 15-page buyer's guide, Computer Weekly looks at data's role in enabling faster response times, the challenges firms face in increasing their cyber resilience and how the role of the IT security leader has evolved.
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Transform the Complexities of Hybrid Cloud into Business Advantages
Sponsored by: Digital.aiThe challenges of hybrid cloud delivery are myriad. And all too often, companies learn about them the hard way. Read on to gain an understanding of the key challenges of hybrid cloud application delivery and learn how you can transform the complexities of hybrid cloud into business advantages.
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The Future of CX: Navigating an AI-Driven Landscape for Mid-Market Operations Directors
Sponsored by: BroadvoiceToday, customers and employees expect more when it comes to experiences. To meet these new standards, 57% of leaders report that they plan to increase their AI investments by at least 25% to improve the customer service journey for all. But how effective is AI, really? Browse this white paper to learn more.
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The State of AI in Service Management
Sponsored by: AtlassianThe State of AI in Service Management 2024 report reveals a landscape of excitement and challenges as organizations embrace AI to transform service operations. Discover how AI is reshaping decision-making, customer service, and employee productivity. Read the full report.
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Government to bail out Post Office
Sponsored by: TechTarget ComputerWeekly.comIn this e-guide: The Post Office does not have enough money to pay compensation to the subpostmasters it wrongfully prosecuted. The government is stepping in to use more taxpayers' money to compensate subpostmasters who were ruined by the Post Office Horizon scandal.
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IT Priorities 2020: After Covid-19, security goes back to basics
Sponsored by: TechTarget ComputerWeekly.comThis year's transition to remote working highlighted big gaps in the fundamentals of security, as updated TechTarget/Computer Weekly data reveals.