Search Results for "open group computer weeklystart=20start=10start=30"
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2024 Talkdesk global contact center KPI benchmarking report
Sponsored by: TalkdeskToday’s organizations are constantly looking for new ways that they can enhance their contact center processes in order to make operations more efficient. To do so, many have turned to generative AI and other automation tools. However, does this technology actually live up to the hype? Dig into this report.
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Build a Better Webinar: Recruiting and Prepping Speakers
Sponsored by: BrightTALK by TechTargetTo produce a successful webinar, you need an effective speaker. However, presenting key information in a clear, concise, and engaging way can sometimes be easier said than done. Access this guide for essential tips and tricks for prepping and recruiting your webinar speakers.
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Generative AI and the contact center of the future
Sponsored by: TalkdeskDiscover how generative AI will revolutionize the contact center of the future. Explore the impact on conversational AI, analytics, knowledge management, and more. Learn how to leverage this powerful technology while addressing key ethical considerations. Read the full e-book to learn more.
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Navigating the Cloud: A Comprehensive Guide to Cloud Migration
Sponsored by: AdvancedWhether you are a business owner or an IT professional, download this e-book for the knowledge and tools you need to make the transition to the cloud with confidence.
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The complex environment facing financial services
Sponsored by: TaniumToday, banks and insurers sell through digital channels while their customers interact digitally as well. As a result, financial services companies are the target of frequent and severe cyberattacks. In this report, learn about the scope and scale of the threat landscape and what this sector can do to gain visibility into their IT environments.
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Get Future-Ready With Composable Solutions From EPAM + Sitecore
Sponsored by: EPAM Systems, IncComposable solutions from EPAM and Sitecore allow brands to build customized digital experiences by combining best-of-breed technologies. Learn how this approach can help you future-proof your business and stay ahead of the competition. Read the full product overview.
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2024 Cloud Security Report
Sponsored by: Checkpoint Software TechnologiesAs organizations increase their cloud usage, cyberattacks that target cloud infrastructure present a greater threat. This report uncovers the evolving priorities of cloud security, leveraging research from over 800 cloud and cybersecurity professionals to present a holistic bird’s-eye view of the landscape. Read on to learn more.
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The Secure Access Maturity Model
Sponsored by: StrongDMIn order to provide an action-oriented approach to reducing the threat posed by all of those credentials, StrongDM built the Secure Access Maturity Model (SAMM).Download this white paper to unlock the full model and use it as a framework to evaluate your identity security systems, and guide you toward secure access maturity.
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Computer Weekly – 19 December 2023: The ransomware threat to UK critical infrastructure
Sponsored by: TechTarget ComputerWeekly.comIn this week's Computer Weekly, a parliamentary report warns that a lack of ransomware preparedness at the highest levels of government is leaving UK critical national infrastructure dangerously exposed – we analyse the risks. We also examine how AI tools are helping to enhance cloud security. Read the issue now.
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Computer Weekly – 5 March 2024: Authorised access only – biometrics in the workplace
Sponsored by: TechTarget ComputerWeekly.comIn this week's Computer Weekly, we examine how biometrics technologies are transforming identity and access management. We analyse research that shows a mismatch between managerial expectations of generative AI and worker experience. And we look at how to assess the best hybrid cloud management tools. Read the issue now.
