Search Results for "open group computer weeklystart=20start=10start=30"
-
Excelling In Customer Success How Leading Brands Secure Global Access And Support
Sponsored by: TeamViewerDiscover how leading brands leverage TeamViewer to secure global access and support. Learn how Specsavers, Aesop, Mercedes-AMG PETRONAS, and other enterprises drive efficiency, productivity, and sustainability with TeamViewer's remote connectivity solutions. Read the full e-book to explore their customer success stories.
-
Arctic Wolf Security Operations 2024 Report
Sponsored by: Arctic WolfThis report provides insights on the evolving cyberthreat landscape, including trends in identity-based attacks, ransomware, and social engineering. Discover how security operations can strengthen resilience and reduce risk. Read the full report to learn actionable strategies for protecting your organization.
-
MicroScope – September 2023: Channel pushes on against the odds
Sponsored by: MicroScopeIn this issue, we take a look at the struggles and triumphs faced by the channel this year so far. Also read up on possible solutions to the skills shortage, including the opening up of STEM to a more diverse range of students, and the necessity for improving skills on the job.
-
Data Center Facilities Management Strategy Guide
Sponsored by: Schneider ElectricHere's the thing about data centers: overheated servers and cooling failures are worse than power failures. This e-guide will help you re-evaluate your data center's physical metrics and update your facilities management strategy.
-
Ensuring Business Reliability and Reputation through Service-level Objectives
Sponsored by: Nobl9Discover in this white paper why, instead of building their own SLO solutions in-house, many companies can benefit from working with vendors that deliver simplified, prebuilt platforms.
-
Brought To You By: Servicenow Customer Operations Dummies
Sponsored by: ServiceNowCustomers want answers to their issues and requests yesterday. So, how can you empower your teams to deliver proactive service? Check out “Customer Operations for Dummies, 2nd ServiceNow Special Edition,” your guide for fueling seamless customer experiences.
-
The Future of CX: Navigating an AI-Driven Landscape for Mid-Market Operations Directors
Sponsored by: BroadvoiceToday, customers and employees expect more when it comes to experiences. To meet these new standards, 57% of leaders report that they plan to increase their AI investments by at least 25% to improve the customer service journey for all. But how effective is AI, really? Browse this white paper to learn more.
-
Above All, Do No Harm Navigating AI And Cloud Use In Healthcare
Sponsored by: AWS MarketplaceTo understand today's healthcare organizations' technology infrastructure, Forrester Consulting, commissioned by AWS Marketplace, surveyed 302 healthcare decision-makers. Download the 2024 report to learn about top challenges, how organizations are using AI and cloud, and more.
-
Customer Experience Intelligence Report SG
Sponsored by: ServiceNowYour customers are fed up with long resolution times, and so are your employees. How do we fix these problems and ensure your customer base stays intact? Find out how to connect your organisation and streamline your systems with the most talked about Customer Experience report in Singapore.
-
The MSP’s Guide to Combatting Shadow IT
Sponsored by: JumpCloudShadow IT poses serious risks to data security and compliance for MSPs and their clients. This e-book explores the dangers, including data breaches and compliance violations, and provides a 4-step approach to address it. Read on now to learn how to identify, evaluate, manage, and prevent shadow IT.
