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  • Expertise and On Hand at all Times

    CANCOM successfully entered the IT market around three decades ago and is now one of Germany’s largest IT service providers. They rely on TeamViewer Tensor, the solution for enterprise-level digital service processes, to support more than 20,000 customers worldwide. Discover why the partnership is so valuable to CANCOM in this case study.

  • Sharp Supports Remote Work With TeamViewer Tensor

    With the majority of the workforce working from home, IT support faced new challenges that the previous software tools could not handle. In this case study, discover why the Conditional Access Functionality was the decisive factor in Japanese electronics company Sharp choosing TeamViewer to help adapt its IT support to the new requirements.

  • With TeamViewer Tensor, Cielo Promotes Centralized Management, Remote Access And Support

    The leading provider of electronic payments segment in Brazil and Latin America, Cielo, uses the enterprise cloud-based platform TeamViewer Tensor for centralized remote management, remote access and support for devices, and active machine inventory. Discover how the partnership enhanced their IT management on a massive scale in this case study.

  • How To Simplify The Complexity Of The Educational Campus

    Today’s campus is a vast ecosystem where an endless array of individuals, from students and faculty to administrative staff and visitors, must effectively coexist.

  • Unlocking Efficiency Through Digital Transformation

    Now that your business has entered the digital transformation era, there is no going back. To succeed, you need resources that reinforce employee value. To unlock greater employee efficiency, there are three key improvement paths: Adoption, flexibility and support. Discover how TeamViewer Tensor helps you with all three in this eBook.

  • Specsavers x TeamViewer

    Specsavers, the world's largest privately owned optical group, needs to defend its position and provide affordable, quality care to patients and customers. To do this, every aspect of the business must run smoothly, including its IT desk and support. Discover how TeamViewer Tensor makes it all possible in this case study.

  • TeamViewer Video

    Regensight, a med-tech and pharma company, was searching for a smart solution to remotely connect to their theranostic (therapy and imaging diagnostics) platforms, considered one of the most advanced forms of personalized and precision medicine. In this video, discover why they chose TeamViewer for their remote access needs.

  • TeamViewer Tensor: A Remote Access And Support Solution For The Modern Campus

    Educational institutions must find ways to improve the efficiency, productivity, and cost of their operations, without sacrifices to the student experience. In this white paper, discover the benefits of TeamViewer Tensor, a remote access and support solution, by exploring its uses on a typical campus.

  • Centralized Remote Connectivity for State & Local Government

    State and local governments have a vast array of services they need to support their constituents with. In this brief, learn how centralized remote IT connectivity helps you manage and maintain all of these critical services—without requiring additional staff or infrastructure.

  • How Cimbali Group reduces time-to-resolution by up to 20 percent with TeamViewer

    One of the world’s most renowned manufacturers of professional coffee machines, Cimbali Group, was looking for digital solutions that could improve the customer experience and, at the same time, improve their time-to-resolution. Understand why they chose TeamViewer to perform remote troubleshooting in this case study.

  • Scale, manage and secure your support experiences

    Enterprises need a solution that standardizes, harmonizes and streamlines their support experiences. Learn how you can navigate complex IT processes, optimize operations and provide faster support to your customers, employees and partners in a seamless and secure manner with TeamViewer in this resource.

  • IT OT Convergence

    With Industry 4.0 and a growing need to transform existing processes, industrial sectors are transcending towards connected ecosystems. But a convergence of IT and operational technology (OT) isn’t always as easy as it seems. Discover how TeamViewer Tensor addresses this with a unified, single window access to all IT and OT assets in this resource.

  • Heads up: This is the future of order fulfillment

    Warehouses must treat same-day and even two-hour delivery as the standard. And customers expect fully stocked shelves all day, every day. At such a pace, manual fulfillment is integral for any agile, competitive retailer. But to turn fast into faster, teams need an edge only technology can offer.

  • Secure remote connectivity for Enterprises

    Digital transformation and cloud-first strategies mean that connectivity has expanded beyond the traditional perimeter to enable access for employees, customers, and partners from anywhere.

  • Empowering a secure global workspace for enterprises

    Discover TeamViewer Tensor™, the enterprise remote support, remote access, and remote device control SaaS solution you can deploy and scale in hours, not days.

  • TeamViewer Tensor Secure Attended Access

    As different as their industries may be, there is one thing that all manufacturers have in common: When a problem occurs, their customers expect quick support. That’s why many have begun connecting their products to provide instant remote support. Download this resource to learn more.

  • TeamViewer Tensor: A Remote Access and Support Solution for the Healthcare Industry

    Healthcare providers today are prioritizing the patient experience, but must also find ways to improve the efficiency, productivity, and cost of their operations. In this resource, discover how TeamViewer Tensor helps healthcare providers transform the patient experience by covering inefficiencies and providing insightful, real-time analytics.

  • Scalable, secure enterprise access and support with TeamViewer Tensor

    Enterprises and growing businesses must efficiently support remote workforces, diverse systems, and distant assets in real time for effective, secure operations. Learn more on how a 360° cloud-based remote connectivity solution enhances support for customers, employees, and partners throughout the value chain in this resource.

  • TeamViewer Tensor: a remote access and support solution for the modern campus

    To support the needs of an entire campus community, an IT department must be able to manage and protect a vast ecosystem of devices remotely. Discover how TeamViewer Tensor transforms the complexity of an educational institution into a streamlined and elevated educational experience in this resource.

  • Mobile Device Management

    Mobile devices are now an essential and integral part of the modern workplace enabling employees, contractors, and third-party vendors to access a wide variety of business-critical applications and data. Learn how a 360° mobile device management (MDM) helps you stay on top of your mobile device fleet 24/7.

  • TeamViewer Frontline xMake

    In production, efficiency gains are essential while minimizing errors. Given seasonal fluctuations and a shortage of skilled workers, it is difficult to ensure quality and achieve productivity targets. Tap into this product overview to understand how you can perfect products through augmented reality-based instructions and quality assurance.

  • TeamViewer Frontline xInspect

    In maintenance and inspection, technicians need both of their hands. With smart glasses, a technician can see all relevant information, checklists, and diagrams directly in front of his or her eyes. Read on to learn how you can you digitize your knowledge with augmented reality instructions to enable faster processes and better results.

  • TeamViewer Frontline Remote Support

    When a Toyota shop was dealing with complex cases, where an expert is needed to assess and solve vehicle issues, they found a great deal of time and communication was required. Access this case study to learn how they decided to leverage a remote support solution with smart glasses to save time and increase customer satisfaction.

  • A Digitalized Workforce And Improved ROI for The Automotive Industry With AR Based Solutions

    In the event of a disruption, service operations become particularly time critical. With help from smart glasses, you can empower your workforce with an end-to-end assisted reality solution and reduce time to resolution, improving both the customer and employee experience. Read on to learn how AR can drive success for your business.

  • Keynote: Next-Generation After-Sales Support

    The digital transformation has greatly reduced the number of relationships that are formed throughout a business interaction. After-sales support provides a means of delivering experiences and relationships that customers crave. Watch this keynote webinar to learn more about after-sales support.

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