Search Results for "computerweekly freeform dynamicsstart=30start=10start=30start=10start=30start=30start=30"
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CW APAC – Trend Watch: Datacentres
Sponsored by: TechTarget ComputerWeekly.comSustainability targets are becoming more pertinent than ever. In this handbook, focused on datacentres in the Asia-Pacific region, Computer Weekly looks at how firms are approaching the topic, why STT GDC is building its largest datacentre in the Philippines, OVHCloud's India project and the impact of generative AI.
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Creating A Culture Of Compassion In Retail Contact Centers
Sponsored by: TalkdeskLet’s face it, no one calls into a contact center to tell employees that they are doing a good job. Your customers call in because they have an issue or need assistance. This is why when your agents are trained in compassion and empathy, your organization can reap the benefits of increased brand loyalty and increased revenue. Read on to see how.
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The Total Economic Impact of ServiceNow Strategic Portfolio Management
Sponsored by: ServiceNowStrategic portfolio management (SPM) allows organizations to gather their enterprise-wide documentation into a single platform for easier access. Forrester Total Economic Impact Study looks at ServiceNow SPM, using real-world use cases and statistics to provide an accurate estimate of the economics you can expect. Read on to learn more.
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MicroScope – November 2023: Team up for peak success
Sponsored by: MicroScopeIn this issue, we explore the need to handle pitches and collaboration carefully to create more opportunities as an increasing amount of IT spending goes via partners. Also discover Canalys' predictions for the use of generative AI, and just what exactly it means when we talk 'cyber security'
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IDC Maximizing Efficiency, Agility, and Growth with SaaS
Sponsored by: AWSCompanies built in the cloud often outperform software companies transitioning their business to SaaS. This IDC InfoBrief, based on a global survey of 1,100 SaaS businesses, sheds light on that performance gap and provides the opportunity to examine and replicate, where possible, the characteristics of native SaaS companies. Read on to learn more.
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Computer Weekly - 23 August 2022: How digital technology rescued Merlin
Sponsored by: TechTarget ComputerWeekly.comIn this week's Computer Weekly, we talk to Merlin Entertainments – operator of Legoland and Alton Towers – about how digital saved the company when Covid shut its theme parks. We find out how data analytics can help to track greenhouse gas emissions. And Southern Water explains how data supports vulnerable customers. Read the issue now.
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Computer Weekly – 7 August 2018: How digital is driving golf to the connected course
Sponsored by: TechTarget ComputerWeekly.comIn this week's Computer Weekly, we find out how one of the most traditional of sports, golf, is turning to technology to engage a new audience and build the connected course. Industry legend Stephanie 'Steve' Shirley discusses skills, diversity in tech and Brexit fears. And we assess four of the biggest cloud storage providers. Read the issue now.
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ITOps & service management: The state of play in APAC
Sponsored by: TechTarget ComputerWeekly.comIn this e-guide on ITSM in APAC, find out how to keep IT operations running to empower a remote workforce, the advantages of cloud-based service management tools and how one Australian company is managing IT incidents amid a shorter development lifecycle.
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CIO Trends #8
Sponsored by: TechTarget ComputerWeekly.comIn this e-guide, take a look at some of our most popular articles on issues faced by IT decision makers, such as how to create a strategy that works for the business in a digital age and tips on how to take advantage of opportunities to lead your organization to unprecedented success.
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How manufacturing organisations can build agile and cyber resilient supply chains
Sponsored by: VodafoneIn this eBook, you’ll learn about what issues manufacturing organizations are facing, key trends that are impacting them and how technology can help these firms build resilient supply chains against operational risks. Read the eBook.
