Search Results for "computerweekly freeform dynamicsstart=30start=10start=30start=10start=10start=10"
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Creating A Culture Of Compassion In Retail Contact Centers
Sponsored by: TalkdeskLet’s face it, no one calls into a contact center to tell employees that they are doing a good job. Your customers call in because they have an issue or need assistance. This is why when your agents are trained in compassion and empathy, your organization can reap the benefits of increased brand loyalty and increased revenue. Read on to see how.
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Information Security and Compliance Future Trends 2024
Sponsored by: CloudflareExplore how regulation, sophisticated attacks, and AI will shape security spending in the near future. Learn about the latest trends in API security, data privacy, identity management, and more. Download this comprehensive analyst report to stay ahead of the evolving cybersecurity landscape.
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How Conversational AI Can Significantly Improve Customer Experience In The Financial Services Industry
Sponsored by: Boost.aiConversational AI can significantly improve customer experience in the financial services industry by automating routine inquiries, enabling 24/7 support, and gathering valuable customer feedback. Learn how leading banks are putting conversational AI into practice - read the full white paper.
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MicroScope – November 2022: Elevate security to minimise risk
Sponsored by: MicroScopeSecurity remains a major concern for customers and a continuing area of growth for the channel – so what can managed service providers do to help out? Also read about expectations for the last quarter of 2022 and how partnerships are key to digital transformation.
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Towards software-defined and cloud-native networking
Sponsored by: TechTarget ComputerWeekly.comAs networking equipment rapidly evolves to being software-defined and cloud-native, there is pronounced interest in products and services to accelerate service delivery, improve end-user experiences, and reduce infrastructure and operational costs in service delivery applications. Read more in this e-guide.
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Guide to building an enterprise API strategy
Sponsored by: TechTarget ComputerWeekly.comToday's businesses run on software, which must interoperate with myriad other software platforms. How can a business offer its data and computing capabilities to potential users without revealing the underlying source code? In this e-guide we explore the benefits of APIs, how to build an API strategy and why it is so important to have one in place.
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CW Middle East ezine July 2018
Sponsored by: TechTarget ComputerWeekly.comWhat more does a region need to be recognised as a technology leader than its very own valley, of the silicon variety? Where once only oil flowed down Saudi Arabia's economic valleys, tech has now taken a grip. Read in this issue about the country's ambitions in the tech sector.
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CW Middle East - October-December 2021: Middle East hospitals accelerate take-up of healthcare technologies
Sponsored by: TechTarget ComputerWeekly.comThe Middle East is accelerating its take-up of digital healthcare technologies following lessons learned during the Covid-19 pandemic, with regional government turning to technology to track disease trends and monitor treatment.
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Computer Weekly – 28 November 2023: Datacentres or green belt? Why the UK has to choose
Sponsored by: TechTarget ComputerWeekly.comIn this week's Computer Weekly, we examine the minefield around datacentre planning permission across the UK, after government blocked a major development next to the M25. The metaverse is making inroads into the industrial world – is this the real future for the technology? And we analyse the trends changing the app market. Read the issue now.
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The rise and rise of SD-WAN in post Covid-19
Sponsored by: TechTarget ComputerWeekly.comSo much has been up in the air in the wake of the onset of Covid-19 and the lockdowns and stay-at-home orders issued by various governments around the world. But there has been one thing that is pretty fixed: the rise and rise of software-defined wide area networks (SD-WANs).
