Search Results for "computerweekly freeform dynamicsstart=30start=10start=10start=10start=20start=20start=20start=10"
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Optimizing Contact Center Operations
Sponsored by: BroadvoiceDiscover solutions to common contact center pains, including reducing call transfers, enhancing self-service with chatbots, and increasing customer satisfaction. Access this guide to learn more and explore how to optimize your contact center operations and deliver an exceptional customer experience.
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Veracode 10 Insights for DORA Compliance
Sponsored by: VeracodeThe Digital Operational Resilience Act (DORA) is vital for EU financial firms and third-party providers. So, how can you ensure your company complies? View this infographic to gain 10 insights for attaining DORA compliance.
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THE IT MANAGER’S GUIDE TO RECLAIMING YOUR FREE TIME
Sponsored by: Checkpoint Software TechnologiesWhen IT teams are bogged down by tedious tasks and endless tickets, the time crunch affects employee well-being. With Harmony SASE, a cloud-based converged networking solution, you can eliminate and outsource tasks so that your IT team isn’t only putting out fires and is free to focus on managing IT operations. Read on to learn more.
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The State of Software Supply Chain Security 2024
Sponsored by: ReversingLabsOver the last 3 years, supply chain attacks rose 1300%. This report is designed to give readers a map with which they can navigate the landscape of software supply chain security, exploring some of the high-level trends in software supply chain threats and how recent attacks provide insight into what’s to come. Read on to learn more.
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Technical Customer Support: A Hidden Revenue and Loyalty Creator
Sponsored by: GoToCCW Europe and GoTo teamed up to survey how customer management leaders are cultivating memorable customer experiences through first contact resolution (FCR). The results are laid out in this report alongside some actionable strategies that CX teams can adopt to really propel their FCR rates to new levels.
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Royal Holloway: Testing antivirus efficacy in Linux
Sponsored by: TechTarget ComputerWeekly.comAntivirus software plays an important part in protecting users and networks from malware, so installing and keeping it up-to-date is essential in securing computing devices. Yet Linux users believe this OS can only be marginally affected by malicious software. In this Royal Holloway article, we evaluate the effectiveness of some antivirus products.
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Secure Voting
Sponsored by: TechTarget ComputerWeekly.comThis report from WebRoots Democracy, a pressure group for e-voting, aims to answer the key questions surrounding online voting security and the potential e-voting systems.
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Security analytics: Enabling organisations to get ahead of attackers
Sponsored by: TechTarget ComputerWeekly.comIn the face of an ever-increasing number of cyber-attacks, many organisations are turning to security analytics, which is the use of data to measure and detect potential breaches. In this e-guide we provide 6 case studies on when and when not to use security analytics.
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Power Of The Platform
Sponsored by: ServiceNowHow can you empower your customers, employees, and partners with modern, consumer-grade experiences? Read on to learn how the Now Platform can help you break down silos, seamlessly connecting your people, systems and processes with enterprise-wide digital workflows while increasing speed to value.
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The 5-step generative AI value playbook
Sponsored by: DominoLearn the 5 key steps to unlock the value of generative AI for your organization. Discover strategies to drive innovation, enable collaboration, operationalize AI, and more. Read the full eBook to get started.
