Search Results for "Freeform Dynamicsstart=20start=20start=10start=20start=20start=20"
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CW EMEA – October 2023: Prepare for AI explosion
Sponsored by: TechTarget ComputerWeekly.comIn this month's CW EMEA, we look at generative AI, which Accenture claims is the next big thing in enterprise IT. We also look at a demo of multi-supplier non-real-time RAN optimisation, a Ryder Cup tech testbed, and how Zurich Insurance has cut the time it takes to develop ServiceNow apps. Read the issue now.
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2024 Talkdesk global contact center KPI benchmarking report
Sponsored by: TalkdeskToday’s organizations are constantly looking for new ways that they can enhance their contact center processes in order to make operations more efficient. To do so, many have turned to generative AI and other automation tools. However, does this technology actually live up to the hype? Dig into this report.
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How to be Resilient Against Cybersecurity Issues in Higher Education.
Sponsored by: Schneider ElectricIncreasing ransomware attacks, shrinking IT teams: These are two of the many challenges that higher education institutions encounter on the road to stronger cybersecurity. Along with digging into those factors and their implications, this white paper explores how to level up a school’s security posture. Read on to unlock these insights.
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2024 PKI and Post-Quantum Trends Study
Sponsored by: Entrust, Inc.In this report, Ponemon Institute presents the findings based on a survey of 2,176 IT and IT security personnel who are involved in their organizations’ enterprise PKI, distilling the findings in order to provide you with essential guidance. Read now to learn more.
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Computer Weekly - 14 December 2021: The rules for a safer internet
Sponsored by: TechTarget ComputerWeekly.comIn this week's Computer Weekly, as the government publishes the Online Safety Bill, we look at what the laws mean for internet services. A ransomware victim shares the insider story of the trauma of losing their corporate IT systems. And we ask, what happens when quantum computers get too powerful to verify their output? Read the issue now.
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Optimizing Contact Center Operations
Sponsored by: BroadvoiceDiscover solutions to common contact center pains, including reducing call transfers, enhancing self-service with chatbots, and increasing customer satisfaction. Access this guide to learn more and explore how to optimize your contact center operations and deliver an exceptional customer experience.
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A Better Way to Bring Buying Teams Together
Sponsored by: Enterprise Strategy GroupIn ESG white paper, explore how marketing and sales teams can work together to leverage research and analyst insights to build high-value, compelling content that engages buying teams within target accounts.
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Technology, media and telecommunications predictions 2017
Sponsored by: TechTarget ComputerWeekly.comDeloitte predicts the key trends in technology, media and telecommunications in 2017
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MicroScope – September 2022: The green agenda
Sponsored by: MicroScopeSustainability is now seen as a necessity for business to have on their agenda, so read about how the channel is turning green to capture customer attention. Also discover how the pandemic has changed sales forever and boosted the importance of relationships, as well as learn about how to handle currency fluctuations, rises and inflation.
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Computer Weekly - 10 August 2021: Real-time data analytics in action
Sponsored by: TechTarget ComputerWeekly.comIn this week's Computer Weekly, we examine the emerging applications of real-time analytics and highlight the challenges for businesses to maximise the benefits. EU experts are calling for reform of US surveillance laws – we look at the issues. And we talk to the co-CEO of HR software giant Workday. Read the issue now.