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  • Atlassian Approach to ESM

    Sponsored by: Atlassian

    "Enterprise Service Management – often referred to as ESM – is the extension of IT Service Management (ITSM) practices to service teams across an organization," this e-book by Atlassian explains. Dig into the 41-page book to unlock a deep dive into one approach to ESM: Jira Service Management.

  • Computer Weekly – 28 February 2017: Navigating software licences

    Sponsored by: TechTarget ComputerWeekly.com

    In this week's Computer Weekly, after SAP won a court case against a major customer, Diageo, over software charges, we look at what this means for users. We talk to the IT consultancy that recruits only autistic IT professionals. And we look at the CIO's big challenges for the year. Read the issue now..

  • CRM enters maturity as customer experience custodian

    Sponsored by: TechTarget ComputerWeekly.com

    CRM has a long lineage in enterprise software, starting with salesforce automation in the 1990s, Siebel being a big player back in the mists of time. These days, engaging with customers through every conceivable channel, and doing so by way of the cloud are the novelties of CRM.

  • A Computer Weekly buyer's guide to cloud bursting

    Sponsored by: TechTarget ComputerWeekly.com

    Cloud ideas expand. In this 12-page buyer's guide, Computer Weekly looks at the benefits and complexities of cloud bursting and the role of on-premise IT.

  • ModelOps Explained: A Starter's Guide to Deploying and Managing AI and Analytical Models

    Sponsored by: SAS

    In this analyst report, discover the roadblocks your organisation may face when leveraging data for better business insights, and how to best use the data you collect when managing AI and analytical models.

  • Next-Gen SASE Will Score the Transformation Trifecta of Distributed Cloud, Workforce, and Edge Applications

    Sponsored by: Aryaka

    This whitepaper examines how the shift to distributed cloud, workforce, and edge applications is transforming enterprise IT. It explores how next-gen SASE solutions can address these evolving requirements by providing flexible connectivity, robust security, and AI-driven management. Read the full whitepaper to learn more.

  • Computer Weekly – 16 October 2018: Drilling into AI at Shell

    Sponsored by: TechTarget ComputerWeekly.com

    In this week's Computer Weekly, we find out how oil giant Shell is using AI and machine learning to boost workforce productivity. We analyse the attempted Russian cyber attack revealed by the Dutch government. And we look at how blockchain is being used in the food and drink industry to improve supply chain management. Read the issue now.

  • Decentralising datacentres: The new challenges of security at the edge

    Sponsored by: TechTarget ComputerWeekly.com

    In September 2020, the Computer Weekly Security Think Tank, our panel of information and cyber security experts, consideredthe challenges inherent in decentralising the datacentre, and set out to answer the question, how can security professionals ensure such setups are just as secure as the traditional centralised model? Read more in this e-guide.

  • Jargon buster guide to database management

    Sponsored by: TechTarget ComputerWeekly.com

    This Jargon Buster e-guide to contemporary database management is an aid to stepping back and thinking afresh about an area of enterprise IT that has many decades of heritage. Or, as many sometimes (arguably rudely) put it, legacy.

  • The rise and rise of SD-WAN in post Covid-19

    Sponsored by: TechTarget ComputerWeekly.com

    So much has been up in the air in the wake of the onset of Covid-19 and the lockdowns and stay-at-home orders issued by various governments around the world. But there has been one thing that is pretty fixed: the rise and rise of software-defined wide area networks (SD-WANs).

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