What is enterprise service management?
The pace of business today demands that teams move at higher velocity. Employees have higher expectations for service availability, access to information, and tools and processes that make getting work done easier.
While this may seem daunting, enterprise service management (ESM) can help organizations keep up with this change, and give their employees the service they need. But what is ESM and how can you utilize it in your organization? Download this whitepaper for tips and tricks, examples, and best practices.