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IT Management Services Research

  • Unlock the Doors To AI-Driven Operations with Analytics and Automation

    Sponsored by: Hitachi Vantara

    In this eguide, read about how your organization can take advantage of AI-driven operations, and discover several statistics surrounding storage and IT developments.

  • Incident Management Tour Video Standard Upsell

    Sponsored by: Atlassian

    Swift, easy, and lasting resolution of incidents is a key part of having a functional IT service architecture. Watch this brief tour to see how Jira Service Management empowers service desk agents with better, integrated visibility, incident escalation, faster resolution times, automation, and more.

  • Forrester Proven Drivers Unlocking High-Velocity ITSM

    Sponsored by: Atlassian

    A survey by Forrester found that during the time of COVID, high performing, high velocity I&O organizations are obsessed with speed, collaboration, and autonomy. Read on to discover more key insights uncovered by Forrester and learn how you can better power your success with proven methodologies.

  • We Build Your Future Workflows

    Sponsored by: ServiceNow

    Traditional IT needs to transform as it becomes the backbone for systems that have to be available around the clock, power AI solutions, and constantly improve the user experience. Read on to learn what makes Sofigate a leader in modernizing digital business workflows in the cloud.

  • Now at Work 2020

    Sponsored by: ServiceNow

    In this webcast, learn about the Data Sync product which is used by some of the largest ServiceNow customers in the world and is responsible for moving tens of millions of records every day. Access it here.

  • Global Trend Report: How the 4th Industrial Revolution is Changing IT, Business and the World

    Sponsored by: Lumen

    Most C-suite leaders and IT decision makers (ITDMs) at large and medium-sized organizations around the world agree that the 4th Industrial Revolution will have a substantial impact on both society and the future of business. Access this white paper to view how this revolution will affect IT infrastructure and see the positions of ITDMs in numbers.

  • Top 10 Tips for Improving IT Security

    Sponsored by: Kaseya

    In this eguide, read through 10 tips for improving IT security, and the several strategies to identify each of these tips.

  • Strategic Ways to Boost IT Operational Efficiency and Cut Costs

    Sponsored by: Kaseya

    In this ebook, gain insight into strategic ways to boost IT operational efficiency and cut costs and read on about Kaseya's IT management solutions.

  • Top 10 Requirements for Modern Endpoint Management Tools

    Sponsored by: Kaseya

    In this ebook, learn about endpoint management tools and how Kaseya IT Complete can aid with your endpoint management challenges.

  • The Ultimate 2021 Budgeting Checklist for IT Pros

    Sponsored by: Kaseya

    In this eguide, read through a checklist of important factors to take into consideration about your IT needs.

  • IT Service Management at High Velocity Premium Upsell

    Sponsored by: Atlassian

    High-velocity ITSM is all about transitioning an IT organization from a traditional service development and support team to one operating at high speed. Open up this white paper to explore more on this topic, including benefits of high velocity IT, high-velocity ITSM platforms and more.

  • The Vital Role of Service Mapping in ITOM

    Sponsored by: Trianz

    In this ebook, read about the crucial role service mapping in ITOM plays in giving your IT team the tools to better prepare your organization to handle challenges.

  • How IT Service Management Can Help Your Business

    Sponsored by: Trianz

    In this ebook, discover the ways your organization can leverage IT Service Management (ITSM) to increase customer satisfaction, and reduce risk.

  • Monitoring Cloud, Hybrid-Cloud, and Multi-Cloud Infrastructure

    Sponsored by: Trianz

    In this eguide, read about multiple facets of cloud infrastructure and how they can provide your organization with the necessary tools to maintain and monitor all cloud systems effectively.

  • The Value of Deploying a Comprehensive Endpoint Management Platform

    Sponsored by: Trianz

    In this ebook, gain insight on the value of attaining a comprehensive endpoint management platform. Read on to learn about how endpoint management software works, and the benefits it can provide for your organization.

  • How Can IT Infrastructure Management Services Help Your Organization?

    Sponsored by: Trianz

    In this ebook, dive into this detailed guide on IT infrastructure management services and discover why you should consider managed services to increase IT performance and stability.

  • Data Storage At Midsized Enterprises

    Sponsored by: Hitachi Vantara

    451 Research recently conducted a study to examine the priorities, concerns, and strategies of midsized enterprises regarding storage infrastructure and the impact of COVID-19. Check out the report to see the highlights of this recent study and how to confront the challenges mentioned.

  • MSP Marketing and Sales Best Practices

    Sponsored by: Liongard

    The sales and marketing operations of MSPs can be extraordinarily complex, even by the standards of an industry already known for its complexity. Dive inside this article to uncover sales process best practices for MSPs, designed to augment and increase the scalability of crucial marketing and sales processes.

  • MSPs Can Turn the Rising Ransomware Threat into Revenue

    Sponsored by: Acronis

    Research firm IDC reports that nearly 93% of organizations have experienced a cyberattack within the past three years. For MSPs, that’s a huge opportunity. Dive into this guide to learn about the most common ways MSPs are taking on rising ransomware threats, and the opportunities and challenges that are arising in the process.

  • Benefits of SMB Digital Transformation: Management and Automation

    Sponsored by: HPE and Intel®

    IT automation allows IT to be more productive, and respond better to input and requests from end users and customers. Download this white paper to take a closer look at the benefits of SMB digital transformation and how IT automation can better support SMBs.

  • The Definitive Guide to Onboarding

    Sponsored by: Liongard

    If done wrong, onboarding can create a relationship that lacks trust, which can lead to reduced customer lifetime value and increased churn. Open up this white paper to get some expert advice from leaders in the managed services industry, covering how MSPs can develop a successful onboarding processing, create detailed documentation and more.

  • The Biggest IT Challenge Is Coming From the Board Room

    Sponsored by: Veeam Software

    In this video, Veeam will examine industry trends that are causing the IT reality gap, how those expectations are driving challenges and potential strategies, and offer some ideas on how to close the gap from both a technical and operational perspective. Access it here.

  • Carbonite Helps Resellers and MSPs Add Resilience to Customer Environments

    Sponsored by: Carbonite

    As an MSP, capitalizing on new opportunities not only requires new capabilities and expertise but also the right partners. Explore this paper to learn seven ways to improve the cybersecurity and resilience of service offerings with the right partner—and how to identify the right partner to begin with.

  • A Buyer’s Guide to Log Analysis

    Sponsored by: LogicMonitor

    Download this in-depth guide to uncover the top three considerations when evaluating a log analysis platform. Plus, the road to log intelligence and how to put it to work.

  • LogicMonitor Early Warning System

    Sponsored by: LogicMonitor

    Click to watch this demo video of an early warning system platform for modern IT infrastructure – which proactively prevents problems to minimize downtime and slowdowns that may negatively affect your organization.

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