Customer Data Management Research
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Why Advocacy Matters to Grocers: Surveyed Consumers Give Retailers Food for Thought
Sponsored by: IBMGrocers can pursue customer-focused initiatives and investments with greater precision and success by concentrating on customer advocacy. This paper discusses the attitudes and behaviors that can do improve the level of advocacy among customers.
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Data Quality Considerations in Master Data Management Structures
Sponsored by: Pitney Bowes Group 1 SoftwareIn this white paper, learn how to implement and enforce enterprise-wide Master Data Management solutions.
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Customer Data Security: PCI and Beyond - Benchmark Study 2008
Sponsored by: ApaniThis 2008 Customer Data Security Study reveals how quickly and how well retailers are responding to the PCI mandate and what measures retailers are taking now to minimize the risks associated with the capture, retention, and use of customer-specific data.
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Protect Your Customer Data for Peace of Mind
Sponsored by: Cisco Systems, Inc.When dealing with something as invaluable as customer data, think about creating a unified strategy that incorporates the network, people, and tools. Read this paper for advice on how to protect your customers data for piece of mind.
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Data Center Transformation
Sponsored by: Hewlett Packard EnterpriseThis paper looks at HP's approach to Data Center Transformation and how it can help enterprise data centers reduce costs, manage risks, and support business growth.
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Taking Stock of Product Data: Using Data Quality to Refine PIM Initiatives
Sponsored by: DataFlux CorporationThis live webcast will address the applicability of data quality and data integration techniques within product information management (PIM) initiatives. View this webcast to learn how to address these and other facets of PIM initiatives.
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Choosing the Best CRM for Your Organization
Sponsored by: Oracle CorporationExplore four Customer Relationship Management (CRM) deployment scenarios and how to choose a CRM solution that will best meet your company's needs today and support your business as it grows and evolves.
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Maximizing Data Quality to Build Profitable Customer Relationships
Sponsored by: Pitney Bowes Group 1 SoftwareThis white paper will help you understand the role of data quality in developing profitable customer relationships. Gain insight into the strategies and technologies that can help you get the most from your customer-facing systems.
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Customer Data Quality Platform: Getting to Know Your Customers Better
Sponsored by: Pitney Bowes Group 1 SoftwareEffectively manage customer data quality processes, while consistently enhancing the customer experience on all fronts with a single, enterprise-wide customer data quality solution. Download now to find out how.
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DaimlerChrysler: A Case Study in Enterprise Data Quality
Sponsored by: Pitney Bowes Group 1 SoftwareGroup 1 Software presents a case study in enterprise data quality success featuring the DaimlerChrysler Corporation, a leader in the automotive manufacturing industry.
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Data Quality - The Foundation of Operational Effectiveness
Sponsored by: Pitney Bowes Group 1 SoftwareOperational and analytical business processes rely on a solid, high-quality data foundation, but companies often neglect data quality until a major problem occurs that could've been avoided. Learn about the benefits and importance of da...
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The Data Governance Maturity Model
Sponsored by: DataFlux CorporationThe success of a business is increasingly tied to the quality of their information. Through the Data Governance Maturity Model, organizations can identify precisely how they can create an environment that can deliver and sustain high-quality information.
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Scalable Data Quality: A Seven Step Plan for Any Size Organization
Sponsored by: MelissaNo matter the size of your business, data quality is an absolute requirement for success. Learn the seven steps you need to develop a plan for data quality - one that scales to your growing business needs.
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Microsoft Dynamics CRM 3.0
Sponsored by: MicrosoftReceive a free demo of Microsoft Dynamics CRM version 3.0, an all-new customer relationship management (CRM) system that gives every customer-facing employee the information they need to truly impress customers.
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Attain True Market Leadership in a Customer-Driven Age
Sponsored by: Oracle CorporationIn today's demanding business environment you either lead or you fall behind. So what defines leadership in an environment where business models shift all the time and CEOs have 90 days to please shareholders or face their wrath?
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Tripwire Enterprise Datasheet
Sponsored by: Tripwire, Inc.Unauthorized change is the most significant threat to an IT organization's ability to improve availability, security and compliance. That's why thousands of organizations worldwide use Tripwire® Enterprise as their configuration audit and control sol
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Quality Data - Fuel for Your CRM Engine
Sponsored by: Hoover's, Inc. A D&B CompanyA CRM system is only as good as the data within. Learn how a business information resource will help improve data relevancy, accuracy and timelines, which are directly correlated to client acquisition and retention.
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Lessons Learned: Top Reasons for PCI Audit Failure and How to Avoid Them
Sponsored by: VeriSign, IncThe drive to protect credit card data is vital, but many companies have yet to implement technologies and processes needed to address Payment Card Industry (PCI) compliance. This white paper examines top reasons for PCI failure and how to avoid them.
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Achieving Advantage with Operational Customer Data Integration and Management
Sponsored by: IBM Software GroupThis white paper provides details on why WebSphere Customer Center provides the strategic architecture that companies need to solve their enterprise customer management issues and realize the full benefit of their investments in CRM.