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Cloud CRM Research

  • Developing a Cloud Sourcing Strategy

    Sponsored by: Leaseweb

    Download this paper for help in accurately determining the true TCO of cloud services—going beyond just financial cost—with a look at 7 elements that make up your TCO, how to make a meaningful comparison between hosting and on-prem with your current setup, and more.

  • The Inevitable Healthcare IT Shift to Cloud

    Sponsored by: Five9

    Explore the drivers of digital transformation in health IT, healthcare experience disruptors (like virtual care), challenges and benefits of cloud-based operations, and more.

  • ANZ IT Priorities 2018

    Sponsored by: ComputerWeekly.com

    The IT Priorities 2018 survey results underscore what we already know about the ANZ IT landscape - more investments in software and cloud services to buttress digital transformation efforts, including the greater use of artificial intelligence, machine learning and robotics. But there were a few surprises as well

  • How Sigma Group Grows Service Portfolio and Boosts IT Agility

    Sponsored by: MicroFocus

    Download this resource for a snapshot view of Sigma Group's case, in which you'll learn how they launched IaaS and PaaS solutions to provide its small and medium-size business customers more control over their IT via the cloud, using a cloud service automation and hybrid cloud management suite.

  • Cloud Solutions Meet Changing Needs with a Competitive Advantage

    Sponsored by: Intel

    This resource examines three cloud models: public, hybrid, and private. Read on to see the solution value of each explained, discover which workloads are best suited for each model, as well as view a rundown of cloud service types (SaaS, PaaS, and IaaS).

  • Infographic: Unlock the Value of Cloud

    Sponsored by: Intel

    Download this infographic to learn how to seek platforms, tools, and services that make hybrid cloud deployment simpler, safer, faster, and easier to manage.

  • Economic Analysis of Red Hat CloudForms

    Sponsored by: Red Hat

    In this report, Forrester Research performs an in-depth economic analysis of Red Hat CloudForms, evaluating its benefits, costs, risks, and long-term flexibility. Read on to see the full results, which include an examination of the CloudForms' ability to accelerate service delivery, automate policy reinforcement, and more.

  • The Business Value of Red Hat CloudForms

    Sponsored by: Red Hat

    This report highlights a vendor-agnostic platform for self-service provisioning and workload life-cycle management across hybrid multivendor virtualized, private cloud, public cloud, and container-based environments. Download now to learn how to use this tool to deliver services with agility across your entire ecosystem.

  • Red Hat Cloudforms: Unified Management for Hybrid Environments

    Sponsored by: Red Hat

    With unified management, IT can gain visibility across virtualization, private cloud, public cloud, and container-based environments. Read on to tackle the challenges of hybrid environments using Red Hat CloudForms, which enables self-service lifecycle management, continuously monitoring of managed resources, and more.

  • Migrating Enterprise Applications to Microsoft Azure

    Sponsored by: Rackspace

    Moving applications to the cloud doesn't have to be a nerve-wracking experience. Download this white paper for a four-phase approach to successful app migration, in which you'll learn how to migrate enterprise apps to Microsoft Azure while also overcoming the most common migration issues.

  • Enterprise Cloud Strategy E-book: 2nd Edition

    Sponsored by: Microsoft

    This e-book serves as a go-to resource for migrating workloads to the cloud, all with the goal of helping you exploit its ever-growing feature set to gain strategic and competitive advantage. Download now to gain access to all 13 chapters.

  • How Cloud Skills Are Accelerating the Careers of IT Professionals

    Sponsored by: Microsoft

    Written for IT pros, this white paper helps professionals plot their self-development and certification paths to maximize career potential with strong cloud skills. Read on to learn the most influential skills cloud pros should possess, and more.

  • 5 Reasons Joining Performance and Learning Drives Growth

    Sponsored by: Cornerstone OnDemand

    Access this white paper to discover the 5 reasons why joining performance and learning drives employee and company growth.

  • 9 Reasons to Make the Move to a Cloud Contact Center

    Sponsored by: Five9

    Learn about what a maturing cloud means for your contact center, and 9 reasons your organization should make the move to stay competitive.

  • Private Cloud Deployment: Straight Talk, Real Answers

    Sponsored by: Nutanix

    By downloading this paper, you'll find the guidance needed to successfully deploy a private cloud. If you're still early in your cloud journey, or if you're sticking your head above water to see if there might be a better cloud deployment method for your enterprise, this paper is for you.

  • XenApp and XenDesktop Service Trial Checklist

    Sponsored by: Citrix

    Use the following resource to prepare for your XenApp and XenDesktop Service trial on Citrix Cloud. Included inside is a breakdown of five key decisions to make before starting your trial, sample architecture for how to set up an on-premises environment for Citrix Cloud, and more.

  • Migrating Apps to the Cloud? Read This First.

    Sponsored by: F5 Networks

    Download this resource to overcome the barriers to migrating applications to the cloud, using it as a reference for choosing which apps to migrate, which apps are better left on-premises, and more.

  • Digital Transformation Target Platforms: Shortlist of End-to-End Digital Systems

    Sponsored by: SAP

    Download this resource to see Constellation Research's ShortList of 8 cloud vendors which provide digital business reference models/blueprints, low code support, design thinking, and migration tools/services—all to assist you in delivering new, strategic digital products and services.

  • Cloud-Based Platforms for Marketing and Sales Directors

    Sponsored by: NetSuite

    Explore how a cloud-based sales and marketing platform can enable your marketers to understand customer behavior and create seamless and personalized experiences.

  • Where next for Blockchain?

    Sponsored by: ComputerWeekly.com

    In this e-guide, read about how the technology's inherent security makes it tamper-proof, and perfect for keeping and sharing records for transactions in many scenarios. Also, discover why think-tank 'Reform' believes that the government should use blockchain technology for identity assurance services across the public sector.

  • Do You Need to Set Customer Expectations? The Right Cloud Communications Process Can Help

    Sponsored by: Vonage

    With the right cloud infrastructure and understanding cloud technology, your organization can better manage customer expectations and everyday business communications processes. To learn how, read this resource.

  • Microsoft CRM Integration: Getting the Most Out of your Cloud Investments

    Sponsored by: Vonage

    In this resource, gain insight on how Microsoft Dynamic deployment can be used in your call centers to help enhance customer relationships. Then, find out how your organization's cloud infrastructure can be reevaluated to ensure you're making the most out of your cloud investments.

  • Hybrid Cloud Strategy Guide

    Sponsored by: Lenovo and Intel

    You'll learn the benefits hybrid cloud may bring to your organization, including several compact sections detailing effective use cases, 5 steps to kick-start your hybrid cloud journey, cloud selection framework, and more. Download now for your copy.

  • How Financial Services Can Be Customer-Centric in the New Digital Landscape

    Sponsored by: Microsoft

    This IDC white paper explores how financial services organizations can build a positive digital customer experience across multiple channels. Learn how to create a connected, customer-centric experience with key enablers for cloud content management, mobility, analytics, and more.

  • Case Study: How the University of Salzburg Built a Self-Service IT Portal

    Sponsored by: Red Hat

    Learn from the Paris Lodron University of Salzburg's case how using an IaaS cloud platform enabled them to streamline access to IT services and resources. Access now to learn how to achieve automated deployment of IT services, improve resource scalability with integrated open source solutions, and more.

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