All Research Sponsored By:ServiceNow
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Business Value Of Servicenow Customer Service Management
Discover in this white paper how the Now Platform can help you reduce customer service costs while delivering seamless experiences by connecting your teams, systems, and digital workflows on a single platform
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The Total Economic Impact™ Of ServiceNow Field Service Management
Discover in this Forrester Consulting Total Economic Impact analyst report the potential return on investment (ROI) your organization may realize by deploying ServiceNow FSM, and how you may see an increase of up to 16% in your field service efficiency rate.
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IT Asset Discovery: From Visibility To Workflow
Explore in this e-book the kind of data you need to see all your software, hardware, and cloud-based assets – as well as cloud resources that are often overlooked.
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Brought To You By: Servicenow Customer Operations Dummies
Customers want answers to their issues and requests yesterday. So, how can you empower your teams to deliver proactive service? Check out “Customer Operations for Dummies, 2nd ServiceNow Special Edition,” your guide for fueling seamless customer experiences.
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Driving Success In Field Service With AI Innovation
AI is reshaping field service, cutting manual work, and enhancing technician focus on key tasks. But success depends on a cautious, iterative method, quality data, and apt tech and talent. Read the full paper to learn how AI is reinventing field service and to view a checklist for generative AI field service use cases.
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A Proactive Approach To Field Service 5 Priorities For Implementing Strong Service Foundations
This report explores transitioning from reactive to proactive field service model, highlighting 5 priorities. Read on to understand them and to see how ServiceNow enhances operations by connecting teams, streamlining tasks, and empowering customers with its platform and Field Service Management app.
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How much of your total enterprise cloud spend
ServiceNow Cloud Cost Management can help you regain control of your environment by identifying unused resources, finding hidden resource drains, and helping you rightsize for your organization. Learn more in this short video.
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IT Asset Management
Tune in to this short video to find out how ServiceNow’s single platform solution for IT asset management can help you simplify your management processes and keep your organization’s IT sprawl manageable even as your business grows.
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Service Operations powered with AI
When your organization faces limited resources and limited process time, how can your organization keep seamless digital services and operations running without sacrificing employee experience? Tune in to this short video to learn how service operations powered by AI can help
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Are you lost in the cloud?
To identify the root of common cloud woes, check out this short video and discover how ServiceNow can help you get your cloud journey back on track.
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Realize The Full Value Of Your Existing IT Investments With End-To-End Hardware Asset Management
Read this e-book to see how you can automate your hardware asset management to maximize the value of your current technology investments and help your IT teams become a strategic business partner.
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Predictive AIOps
Discover in this one-stop landing page how your organization can use Predictive AIOps to spot IT issues far faster than traditional tools allow, slashing response time by getting straight to the root cause of issues.
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Low-Code App Dev Governance
As you develop low-code applications at your organization, how can you successfully manage the development process? Check out this video for insights.
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Best Practices In Cloud Spend Management
FinOps teams need to align tech efforts with budget limits. ServiceNow Cloud Cost Management offers a unified platform to monitor hybrid cloud expenses, budget effectively, optimize resources, and deactivate unused services. Discover how to enhance your cloud efficiency and expenditure by reading the full content.
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Catalyst For Change: How Technology Leaders Can Be Key Allies For Customer And Employee Experience Initiatives
Discover in this e-book how your IT team can help your organization deliver a cohesive and accelerated customer experience.
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How much are you spending on software...right now?
In this short video, find out how you can detect potential spend sinks hidden in your software solutions, and how software asset management solutions can make this process a snap.
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The 3 Imperatives Driving Employee Experience in 2024
Remote work and digital business have proven that employee experience is paramount in driving success through efficiency. This e-book explores different employee experience strategies and condenses them into 3 imperatives you can use to improve employee experience. Download the e-book now to unlock all 3 imperatives.
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Do you know what devices you own? Where they are?
Do you know what devices you own? Where they are? And if you should still be using them? ServiceNow’s Hardware Asset Management boasts a number of capabilities, including IT lifecycle automation and flexible asset disposal processes all in one platform. Learn more about how to be proactive and mitigate hardware risk with ServiceNow in this video.
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Now Assist for Creator
To find out how you can harness the power of generative AI capabilities in your application development processes, check out this video.
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Build apps fast with low code
How can you develop high-quality applications more quickly at your business? By adopting a low-code development approach, ServiceNow argues. To learn about a platform that can support low-code app development at your organization, watch this video.
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Unleash your Developers’ Superpowers
Amid today's economic turbulence, leaders must improve their bottom-line benefits. But the question remains: Where should they begin this journey? Enter low-code with gen AI – a transformative approach streamlining development, enabling quicker app creation and fostering innovation, with expertise and speed. Access this e-book to learn more.
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The CHRO guide to unleashing agility and bottom-line benefits
For today’s businesses, managing risk and building resilience in their HR operations has never been more important. To do so, many have turned to strengthening their employee productivity and development plans. However, many can find these methods daunting. Browse this guide to learn more.
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A Dynamic, AI-powered Approach for Employee Growth and Development that Improves Retention
Read this paper for data-driven strategies to help your organization close talent gaps and boost employee satisfaction that will increase employee retention.
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Modern business demands modern IT asset management
Reduced security risks, stronger audit performances: These are two of the many metrics that organizations leverage to measure IT asset management (ITAM) success. To discover other metrics, and to learn how to boost your ITAM program’s success, download this infographic.
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Generative AI
ServiceNow’s Now Platform is now fully equipped with Generative AI, a tool designed to improve customer experiences and resolve HR cases faster. Discover the key benefits, use cases, and real-world impact of the product in this resource.