All Research Sponsored By:ServiceNow
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Elevate the Employee Experience with ESG
Environmental, social, and governance (ESG) mandates are top of mind for organizations everywhere. Explore this guide to 2023's top ESG opportunities, beginning with three ESG trends.
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Reduce Software and cloud costs
Every organization’s cloud journey is different. Before you begin, you need to understand what business capabilities best align with your journey, then create a plan based on those findings. Whether it is reducing technology spend, reducing risk, or automation, there is a platform and partner that can help you achieve it all. Read on to learn more.
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IDC Video: Why Strategic Automation Empowers Employees in IT
A fully mature automation strategy connects multiple IT systems and departments seamlessly and frees up time for employees to innovate, be more compliant, and even support sustainability efforts. Watch this IDC video to learn more about the impact of strategic automation in today’s fast-paced digital world.
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What is Technology Service Operations?
Unifying your IT and service operations under one umbrella is a great way to improve the skills and engagement of your employees while saving costs. Watch this video to learn more about the value of technology service operations from ServiceNow.
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What is AI-Powered Service Operations?
Break down departmental silos and enable automated processes with AI-powered service operations. Discover the benefits of the new solution from ServiceNow in this video.
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Market Guide for Software Asset Management Tools
This Gartner Market Guide for software asset management (SAM) tools provides guidance on how create a SAM strategy that overcomes common data quality and SaaS management challenges. Access the Gartner Market Guide here to improve your SAM strategy.
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How innovative companies transform continuously and why it matters
What does a leading-edge innovative organization look like? Innovative businesses are defined by their ability to not only adapt to changing circumstances, but to treat them as an opportunity to redefine the status quo. Download this white paper to learn how you can use digital transformation to gain a competitive advantage for your business.
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Consolidate Align Accelerate
The modern organization needs to be agile and resourceful, capable of adapting to today’s high levels of disruption. This video serves as a brief introduction to strategic portfolio management (SPM), providing insight into how ServiceNow approaches SPM through 3 key concepts. Watch now to learn more.
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How To Do More With Less
To keep pace with today’s rapid change, low-code empowers everyone to do more with less. But how can you build great experiences swiftly, while safeguarding app quality, data security and platform stability? Discover low-code with easy, effective governance, in this e-book.
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Reduce costs while delivering seamless experiences
Proactive customer service isn’t a one-person job. It takes your entire organization. See how to build yours with our guide.
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Solving customer needs quickly
Today’s customers want you to always be there for them, with seamless experiences at every touchpoint. Meeting their ever-evolving needs may seem impossible, but it’s not! Read this CX handbook to learn more.
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Customer Operations For Dummies
Customers want answers to their issues and requests yesterday. So how can you empower your teams to deliver proactive service? Get Customer Operations For Dummies, 2nd ServiceNow Special Edition, your guide for fueling seamless customer experiences.
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Drive Agility And Speed At Scale
In today’s world of change, you need to transform processes faster than ever. But most enterprises are weighed down by siloed systems and islands of automation. So how can you lay the groundwork for enterprise-wide innovation? Browse this guide to learn more.
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Leadership Trends Report: Global App Development
Read this Leadership Trends Report for all the latest app development insights—and discover how you can get the most out of hyperautomation and low-code while maintaining strong governance and IT supervision.
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Category Handbook - Productive employee experiences
Uncertainty is inevitable for any company. When you’re reimagining the way your business works, it can be hard to know what changes you should make to ensure success. This is especially true when working to transform your employee experiences and shared services ventures. Browse this white paper to learn more.
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Supercharge trust for operations
Leading-edge organizations can innovate even in uncertain times. Read this e-book to see how successful organizations are building trust and alignment in their operations, by unlocking a common language between business and IT on a single unified platform.
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Market Guide for Integrated HR Service Management Solutions
By 2025, 70% of organizations with more than 2,500 employees will have invested in an IHRSM solution. In order to keep up, it’s crucial for organizations to integrate these systems. However, it can be difficult to know which one is best for your needs. Browse this report to learn more.
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Market Guide for Corporate Legal Operations Technologies
While many legal organizations today understand the benefits of emerging operations technologies, navigating the market remains a challenge. This market guide helps legal leaders identify the best solution for their workflows, comparing the leading vendors across a number of key criteria. Download the report now to learn more.
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Imperative Guide - How your shared services organization can do more with less
Many organizations are realizing that the path to productivity requires efficient shared services. However, many companies can feel daunted by the process and don’t know where to begin when it comes to strategizing. Access this guide to learn more.
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Prepare Your Organization Against Cyberthreats
Where should you source best practices, solutions, and tactics that are specifically suitable for your company’s needs? With our custom Cybersecurity Resource Library hosted at TechTarget, we’ve got you covered. Access the online library to view titles like 5 ways to safely weather cybersecurity storms.
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Create a Powerful, Unified Experience with Hyperautomation and Low-Code
As organizations try to achieve company-wide modernization, many are running into challenges with manual, monotonous tasks that can hinder collaboration. Hyperautomation can help your teams operate at the pace of change and streamline repetitive tasks for improved connection and creativity. Access this resource to learn more.
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Empower Your Organization with Strategic Portfolio Management
Simply setting goals is not enough. You need to have an effective strategy in place for achieving your goals, aided by active progress tracking. Strategic portfolio management (SPM) presents a succinct set of methodologies and processes organizations can use to define, monitor, and fulfill effective goals. Read on to learn more.
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Reduce Costs While Delivering Seamless Customer Service
Today’s customers want fast, seamless, and convenient service. However, achieving an enhanced experience requires automated and streamlined processes that can effectively solve customer issues. So, how can you meet these expectations while also decreasing your cost to serve? Dig into these resources to learn more.
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Manage Risk and Resilience in Real Time
When it comes to risk management today, too many organizations are still in the dark ages, relying on siloed manual inputs that live in spreadsheets. This white paper looks at how ServiceNow can help organizations modernize their risk management operations through their array of solutions. Read now to discover more.
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Reinvent new ways to work across the enterprise with ServiceNow Employee Workflows
Today’s fast-paced business world requires equally efficient employee platforms that can provide satisfactory experiences across the board. So, what strategies should you adopt to ensure that your employees are connected, unified, and productive? Browse this resource to learn more.