Your checklist for generative AI field service use cases

Field service organizations enhance operations by integrating AI and generative AI, automating tasks and empowering employee focus on critical work.

For instance, generative AI creates knowledge articles and work orders, offering new opportunities. Starting with one AI use case and scaling up can boost efficiency, reduce costs, and improve customer service. But success requires risk awareness, an iterative approach, and accurate data.

Read the full paper to learn how AI is reinventing field service and to view a checklist for generative AI field service use cases.

Vendor:: ServiceNow
Premiered:: Feb 22, 2024
Format:: PDF
Type:: Webcast

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