Search Results for "computerweekly freeform dynamicsstart=30start=10start=20start=30start=10start=20start=10start=10"
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2024 ANZ CX Intelligence Report
Sponsored by: ServiceNowAustralia and New Zealand have a customer service problem – the nations are stuck on hold. Wait times have increased for the third year running – with more than 107 million hours spent on hold, up 11% from last year. To make problems worse, customers' expectations have risen to an all-time high, making it even harder for organisations to keep up.
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Enterprise Buyer’s Guide for Secrets Detection
Sponsored by: GitGuardianThis buyer's guide outlines 10 key considerations for choosing a secrets detection platform to secure your software supply chain. Learn how to gain complete visibility, implement effective detection, streamline remediation, and empower developers. Read the full guide to strengthen your secrets security posture.
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Deloitte CIO survey 2016-2017 – UK Edition
Sponsored by: TechTarget ComputerWeekly.comDownload Deloitte's 2016-2021 CIO survey to discover how CIOs can deliver value and impact to their organisations.
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The generative AI advantage: A leader’s guide to using your data as a differentiator
Sponsored by: AWSWhile general large language models can be used “out of the box” for some use cases, when you want to build generative AI applications that are unique to your business needs, your organization’s data is your strategic asset. Read on to uncover next steps for using data to create generative AI applications that know your customers deeply.
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Computer Weekly – 26 July to 1 August 2016: Olympic vision: Technology on track for Rio Games
Sponsored by: TechTarget ComputerWeekly.comIn this issue we interview the CIO for the forthcoming Rio Olympics. The technology his team has put in place will support delegations from over 200 countries, including 10,500 athletes. We also look at data centre and open source security, as well as take a first look at what the new UK Prime Minister's approach might be to the digital economy.
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CW Innovation Awards Telecommunications Winner: Telekom Malaysia
Sponsored by: TechTarget ComputerWeekly.comTelekom Malaysia has been driving automation efforts across the company, not only to serve customers more efficiently, but also to improve a slew of back office functions. Learn more about why they are the telecommunications project of the year.
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Solve for X
Sponsored by: 8x8Download this guide to conversation AI in the contact center to learn the 4 big benefits of using AI for customer engagement, as well as 4 tips to create exceptional self-service experiences.
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Jargon Buster Guide to Voice over IP (VoIP)
Sponsored by: TechTarget ComputerWeekly.comIn this Jargon Buster, we'll explore some key definitions around Voice over IP, and look at how VoIP fits into the wider unified communications landscape.
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A Computer Weekly buyer's guide to satellite broadband
Sponsored by: TechTarget ComputerWeekly.comHigh-speed internet connectivity has become an essential utility for much of the world's population. In this 16-page buyer's guide, Computer Weekly looks at what makes the industry largely recession-proof, the obstacles 5G's roll-out must overcome and how reductions in satellite costs have boosted space-borne projects and services' popularity.
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Cloud computing storage key management
Sponsored by: TechTarget ComputerWeekly.comJagat Paudel addresses key management in cloud computing storage in this thesis from our Royal Holloway security series.
