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  • The Total Economic Impact™ Of Honeycomb

    Sponsored by: Honeycomb

    To help DevOps and engineering teams enhance their production processes, Honeycomb developed an observability tool. Tap into this “Total Economic Impact” report to review Forrester’s analysis of the tool.

  • Jargon buster guide to database management

    Sponsored by: TechTarget ComputerWeekly.com

    This Jargon Buster e-guide to contemporary database management is an aid to stepping back and thinking afresh about an area of enterprise IT that has many decades of heritage. Or, as many sometimes (arguably rudely) put it, legacy.

  • The Modern IT Professional’s Guide To Shadow IT

    Sponsored by: Auvik Networks, Inc.

    Unapproved tools put organizations at risk. Learn how to govern, identify, protect, detect, respond, and recover from shadow IT. Read this white paper for a comprehensive plan to shed light on the shadows – also inside, find a self-assessment quiz that helps you determine your risk factor.

  • Technical Customer Support: A Hidden Revenue and Loyalty Creator

    Sponsored by: GoTo

    CCW Europe and GoTo teamed up to survey how customer management leaders are cultivating memorable customer experiences through first contact resolution (FCR). The results are laid out in this report alongside some actionable strategies that CX teams can adopt to really propel their FCR rates to new levels.

  • Top IT Predictions in APAC in 2023

    Sponsored by: TechTarget ComputerWeekly.com

    In this round-up, we review some of the key IT trends that are likely to shape the industry across the APAC region in 2023.

  • Measuring the ROI of SOAR

    Sponsored by: Splunk

    Investing in a security orchestration, automation, and response (SOAR) solution can be one of the most important decisions you make for your SOC. But just how much of a difference can it make? Get your copy of Measuring the ROI of SOAR to discover how SOAR solutions can provide a significant return on investment (ROI) for your team.

  • A Guide for Providers Healthcare Underpayments

    Sponsored by: MD Clarity

    Explore the common sources of healthcare underpayments and learn how to detect, recover, and resolve them. Discover strategies to automate your revenue cycle and improve transparency with payers. Download this comprehensive guide to optimize your revenue and strengthen financial resilience.

  • Elevate your Security with Microsoft Defender for Business

    Sponsored by: Arrow MSFT

    Microsoft Defender for Business brings enterprise-grade security to SMBs with cross-platform protection, endpoint detection and response, and vulnerability management. Learn how this solution can help secure your organization's devices and data.

  • The vulnerability of backup in a predominantly remote + cloud world

    Sponsored by: TechTarget ComputerWeekly.com

    Backup is fundamental to IT, but things have changed a lot recently. The pandemic has had a key impact in this. In this e-guide we look at the effects of the pandemic on backup, including the increased prevalence of remote working and use of the cloud.

  • MicroScope – June 2023: Take a balanced approach to security

    Sponsored by: MicroScope

    In this issue, read about how to help customers manage their security portfolios in a world of increasingly complex systems, discover how insights are providing more opportunities for partners, and learn whether being an MSP is enjoyable or not

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