Search Results for "Freeform Dynamicsstart=20start=20start=10start=20start=20"
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Creating A Culture Of Compassion In Retail Contact Centers
Sponsored by: TalkdeskLet’s face it, no one calls into a contact center to tell employees that they are doing a good job. Your customers call in because they have an issue or need assistance. This is why when your agents are trained in compassion and empathy, your organization can reap the benefits of increased brand loyalty and increased revenue. Read on to see how.
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CW Nordics February 2017
Sponsored by: TechTarget ComputerWeekly.comIn this first issue of CW Nordics in 2017, we take a look what CIOs in the region are expecting in the year ahead. We asked a select group of CIOs and analysts in Denmark, Finland, Norway and Sweden what IT projects are at the top their priority lists.
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MicroScope: Chart course to Covid-19 recovery
Sponsored by: MicroScopeCustomers have had to react to changes caused by the pandemic, so what decisions have they made in the past year? In this issue, we explore how businesses have adapted to the new normal, different approaches to remote working, and take a look at the challenge of sustainability
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The Total Economic Impact™ Of Sedex
Sponsored by: SedexAs rules and requirements for customers, partners, and investors continue to force firms to reshape their supply chains to stay resilient, many companies are looking for effective ways to stay competitive. However, maintaining sustainable, transparent, and credible supply chains is easier said than done. Dig into this report to learn more.
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Computer Weekly – 2 August 2022: How to create a datacentre capacity plan
Sponsored by: TechTarget ComputerWeekly.comIn this week's Computer Weekly, planning datacentre capacity is a growing challenge – we ask the experts for the latest best practice. Victims of the Post Office IT scandal explain why they think they were targeted for speaking out. And we look at the digital skills gap in retail and find out how employers can source talent. Read the issue now.
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UK police unlawfully processing over a million people's data on Microsoft 365
Sponsored by: TechTarget ComputerWeekly.comThe roll-out of Microsoft 365 to dozens of UK police forces may be unlawful, because many have failed to conduct data protection checks before deployment and hold no information on their contracts.
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CW Middle East ezine April 11 2019
Sponsored by: TechTarget ComputerWeekly.comIt's that time of year again when the Computer Weekly/TechTarget IT Priorities 2019 survey results are out, so in this issue we take a look at some of the findings.
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Want to align legacy and cloud infrastructures?
Sponsored by: Hewlett Packard EnterpriseWith 88% of companies reporting that their IT technical debt is hampering efficiency and restricting growth, it’s no wonder that organizations are making moves to shift from their legacy infrastructure. So, how can this best be fixed? Browse this white paper to learn more.
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New generation Business Process Management meets Agile and AI
Sponsored by: TechTarget ComputerWeekly.comIn this e-guide we find out how in its IT-centric guise, Business Process Management has been developing since the mid-2000s, and, more recently still, influenced by agile software development techniques and the renaissance of artificial intelligence/ machine learning.
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Deloitte CIO survey 2016-2017 – UK Edition
Sponsored by: TechTarget ComputerWeekly.comDownload Deloitte's 2016-2021 CIO survey to discover how CIOs can deliver value and impact to their organisations.
