SMS White Papers
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Mitigations for Mobile Phishing Problems on the iOS Platform
Sponsored by: TechTarget SecurityAttackers today are commonly using SMS messaging as a form of mobile device phishing. This expert E-Guide will walk you through the basics of SMS-based attacks and what security teams can do to mitigate the risk associated with iOS devices. Read on to learn more.
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Integrating Mobile Device Management with UC Systems and Features
Sponsored by: TechTarget SecurityThis E-Guide from SearchUnifiedCommunications.com explores the issues with combining the unique communications services and interfaces of multiple mobile device operating systems with corporate unified communications (UC) strategies, and best practices to overcome these challenges.
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Video, Live Chat Usher in Multichannel Customer Service Challenges
Sponsored by: BoldChat - LogMeInCustomers are demanding real-time customer service and contact centers are being forced to respond. Explore the pros and cons of 4 main communication channels, how to use customer data to your advantage, and how you can achieve multichannel customer service success.
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A Quick-Start Guide to Deploy an SMS Strategy for Business
Sponsored by: StrikeIronSMS is emerging as one of the most effective means of communication -- short, digestible messages sent rapidly to the right users. In this white paper, you'll find a 4-step guide to deploying an SMS strategy for customer relationship management (CRM) and marketing.
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Using SMS for Marketing: A Beginner’s Resource
Sponsored by: StrikeIronOne of the simplest ways to connect with your customers is one they use daily with their friends -- SMS, or text message. In this buyer's guide, learn all about the use of SMS for a variety of customer relationship management (CRM).
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Secure Text Messaging Saves Time and Fosters HIPAA Compliance for Hospitals
Sponsored by: TigerText, Inc.This e-guide from SearchHealthIT.com offers 12 expert tips on how to evaluate vendors for a secure, HIPAA-compliant text messaging system.
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Get a Grip on Mobile Bill Management
Sponsored by: XigoMobile communications are common in today’s enterprises. The challenges of mobile expenses are daunting. This E-Book discusses the challenges and solutions needed to analyze mobile use and manage costs.
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The Five Must-Have Capabilities for Unbeatable Customer Care
Sponsored by: Pitney Bowes Business InsightToday, firms in the communications industry must relook at how they deliver customer service in order to streamline operations, retain customers and drive business revenue. Read this paper to learn about five, practical, cost-effective opportunities that allow firms to meet market demand and achieve an impressive Return on Investment.