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eCommerce Research

  • 12 Ways to Make Your E-Commerce Customers Love You

    Sponsored by: New Relic

    Stop sending your customers to your competitors! In this helpful blog post, discover 12 ways to make your e-commerce customers fall in love with your business, and unlock expert tips for building ongoing customer loyalty.

  • Oracle Value Realization: Service Cloud Benchmark Paper

    Sponsored by: Oracle Corporation

    Modern, superior customer service organizations are built around the empowered customer. They are designed to help companies focus on supporting customers with ease and focusing the service strategy on the areas of greatest impact. In this report, discover critical success factors for a successful Oracle Service Cloud transformation.

  • Computer Weekly – 19 February 2019: When is it best to stick with paper?

    Sponsored by: ComputerWeekly.com

    In this week's Computer Weekly, sometimes going digital is not necessarily the best thing to do – we weigh the pros and cons of paper versus technology. Our new buyer's guide examines the challenges of asset management as you move to the cloud. And we look at the growing role of software developers in the future of networking. Read the issue now.

  • Centralize Your Data with a Unified PIM Platform

    Sponsored by: PropelPLM

    A unified product information management system can help organizations deliver accurate and detailed product information regardless of their location. In this white paper, discover the benefits of unified PIM, and explore your PIM platform options with Propel.

  • PIM Pain Points

    Sponsored by: PropelPLM

    Are product information management (PIM) pain points infiltrating your organization? In this brief white paper, explore 6 common PIM pain points, and discover how Propel can help your organization alleviate the burdens of PIM.

  • A Computer Weekly buyer's guide to retail technology

    Sponsored by: ComputerWeekly.com

    The retail industry is evolving alongside the emergence of new technologies. In this 15-page buyer's guide, Computer Weekly looks at how retailers are using AI, the importance of good digital customer experience and how mobiles have transformed the purchasing process.

  • If They Can't Find It, They Can't Buy It: 12 Must-Have Query Types for E-Commerce Search

    Sponsored by: Lucidworks

    A recent survey observing users' search functionality shopping experience found that if customers can't find the results they're searching for, it will result in a lost sale and a bad impression. Inside, uncover 12 must-have query types for e-commerce search to improve customer experiences.

  • Fusion E-Commerce Case Study: Bluestem Brands, Inc.

    Sponsored by: Lucidworks

    How can you modernize your company's search capabilities? In this webinar, Jake Wagner talks about Bluestem Brands' transition from their legacy e-commerce search implementation to a more advanced solution.

  • Digital secure remote payment: How Apple Pay can change the future of remote payments

    Sponsored by: ComputerWeekly.com

    Apple Pay introduces EMV cryptographic strength to remote payments for in-app payments on the iPhone and interconnected Apple devices. It has the potential to reduce card-not-present (CNP) fraud.

  • Computer Weekly – 14 November 2017: How fashion is turning to tech to get closer to customers

    Sponsored by: ComputerWeekly.com

    In this week's Computer Weekly, we examine how the fashion world and clothing retailers are using technology to better understand customers. Brexit continues to dominate conversation in the UK tech sector – we find out the hopes and fears of the industry. And we look at how to use OpenStack in a hyper-converged infrastructure. Read the issue now.

  • Machine Learning Keeps Customers Happy at Ocado

    Sponsored by: ComputerWeekly.com

    In this week's Computer Weekly, we find out how data scientists at online grocer Ocado are using machine learning technology to deliver better customer service. Manufacturing giant GE is making a play to become a top 10 software supplier. And we examine the future of server operating systems as workloads move to the cloud. Read the issue now.

  • CW ANZ September 2016

    Sponsored by: TechTarget ANZ

    Few organisations invest heavily in IT to make sure their clients use less of their product, but that's the battle Australia's National Blood Authority (NBA) is fighting – and winning.

  • Computer Weekly – 14 June 2016: The password's the problem – lessons from the LinkedIn breach

    Sponsored by: ComputerWeekly.com

    In this week's Computer Weekly, after millions of LinkedIn users had their data compromised, we look at the lesson to be learned from this latest data breach incident. Our buyer's guide looks at NoSQL technologies and compares Microsoft's and Oracle's offerings. And we examine the benefits of cloud-based data analytics. Read the issue now.

  • Computer Weekly – 12 April 2016: How IT in a portacabin supports £1bn London Bridge station overhaul

    Sponsored by: ComputerWeekly.com

    In this week's Computer Weekly, we find out how a temporary IT set-up based in a portacabin is supporting the UK's largest critical infrastructure project. Our latest buyer's guide looks at converged infrastructure products. And we analyse research showing data protection topping the list of UK security priorities. Read the issue now.

  • Global VAT guide for digital content

    Sponsored by: ComputerWeekly.com

    DLA Piper's Global VAT Guide offers valuable guidance to companies offering digital content, intangible services and rights across borders.

  • Retail Revolution

    Sponsored by: ComputerWeekly.com

    This PowerReviews study, based on a survey of 1,000 people in the UK, and a similar number in the US, explores the impact of technology on shopping behaviour and outlines what retailers need to consider to meet these changing demands.

  • Mastering multi-channel journeys – making engagement pay

    Sponsored by: ComputerWeekly.com

    This research from Oxygen8 assesses how businesses communicate with customers and how those customers want businesses to communicate with them, and offers advice on how to achieve it.

  • RSA's Digital Journey

    Sponsored by: ComputerWeekly.com

    Ian Hood, Group Digital Director of RSA, tells the story of one of the UK's largest insurers journey to digital technology in this presentation.

  • Business Information ANZ May 2016

    Sponsored by: TechTarget ANZ

    Australian financial services will be transformed by mobile apps, but the countries big banks are slow to adopt the ever popular Apple Pay

  • On Demand Webcast: Elaine Turner Extends Her Reach with Commerce Cloud Platform

    Sponsored by: Oracle Corporation

    Watch now to hear Elaine Turner's Director of ecommerce, Carrie Leader, discuss key strategies for building an ecommerce business as a branded manufacturer. Learn how Elaine Turner used a Cloud ecommerce platform to create a new destination site where visitors can research, buy, or engage with the brand to support sales in all channels.

  • Streamlining WebLogic Server Domain Implementation

    Sponsored by: Oracle Corporation

    What options exist to help simplify WebLogic server domain setup, and the ensuing traffic? This video product demonstration dives into one platform that promises to streamline the WebLogic server domain setup. Handle your cloud e-commerce setup with minimal cost and effort.

  • Computer Weekly – 11 August 2015: Data unlocks personalised customer service

    Sponsored by: ComputerWeekly.com

    In this week's Computer Weekly, we examine how companies are starting to use big data analytics to deliver more personalised customer services. We talk to the government's IT procurement chief about improving public sector tech purchasing. And Volvo's CIO tells us how connected cars will reshape the automotive sector. Read the issue now.

  • Computer Weekly – 14 April 2015: Taking stock of e-commerce systems

    Sponsored by: ComputerWeekly.com

    In this week's Computer Weekly, the first of our three-part buyer's guide to next generation e-commerce looks at managing inventory in multi-channel retailers. We highlight the six technology companies that are threats to the dominance of high-street banks. And we examine the top five issues in virtual machine backup. Read the issue now.

  • How a Top E-Commerce Strategy Leads to Strong Sales

    Sponsored by: ZeroLag Communications Inc.

    In this e-guide, Brian K. Walker of Forrester and other experts provide six key factors that can make or break a customer's shopping experience and, ultimately, an e-commerce business.

  • Computer Weekly – 24 June 2014: Betting on World Cup success

    Sponsored by: ComputerWeekly.com

    In this week's Computer Weekly, we talk to gambling site Betfair about the IT challenges of preparing for the football World Cup. We examine the strategy of cloud software pioneer Salesforce.com as it grows its role in the IT department. And we explain erasure coding – an emerging method for protecting storage hardware. Read the issue now.

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