SLA Research
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The Five Essential Elements of Application Performance Monitoring
Sponsored by: Dell SoftwareIn The Five Essential Elements of Application Performance Monitoring, author and renowned business technology expert Don Jones discusses an Application Performance Monitoring (APM) approach that helps businesses improve application performance from the perspective of the business and the end user.
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Getting the Most Out of ERP: Cost reduction tips and fast payback projects
Sponsored by: IQMSIn this eGuide, get expert tips for reducing support and maintenance costs, and read about fast payback projects to help you get the most you can out of your ERP applications.
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Solution Brief: IBM InfoSphere Optim Data Growth Solution Solution Brief
Sponsored by: IBMManage continued data growth to drive business results: Align application performance with business processes to meet service levels Segregate inactive application data from current activity and safely move it to a secure archive Archive, manage and retail.
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Overcoming Five Key Challenges to Successful Virtualization
Sponsored by: Dell SoftwareIn this new Quest Software white paper, learn about the five common challenges to a successful virtualization project – and how to solve each one. See how to ensure your company’s virtualization project is successful before AND after implementation. Read this white paper today.
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New Intelligence for a Smarter Planet: Driving Business Optimization with IBM Analytic Solutions ebook
Sponsored by: IBMOn a Smarter Planet, Leveraging Information is critical to achieve the insights needed in today's businesses. This book was written to describe New Intelligence for our customers and how IBM InfoSphere Warehousing and Smart System Analytics solutions contribute to a Smarter Planet.
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E-Guide: Managed Services FAQ
Sponsored by: Pillar Data SystemsIn this FAQ guide Erick Simpson, managed services expert, vice president and CIO of Intelligent Enterprise and MSP University, examines what should be included in a managed services agreement, popular pricing models for managed services providers, how to market managed services, and more.
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The Five Critical SLA Questions
Sponsored by: IBMSLAs are critical tools that can help ensure appropriate performance. And the use of SLAs as part of the service delivery management process is on the rise. If you’re going to succeed, you’ll have to do your homework. This paper identifies the five critical steps you should take before you define your Service Level Agreements.
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Web User Experience: Common Indicators for Business and IT Collaboration
Sponsored by: Dell SoftwareThis paper discusses how to bridge the gap in user experience management (UEM) between business stakeholders and IT by helping each group better understand both perspectives on the user experience. It describes the most common UEM indicators and what they mean to both the business and IT.
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Your Backup Is Not an Archive
Sponsored by: Symantec CorporationData growth, budget pressure, rising service-level requirements, and new technologies like virtualization strain the capabilities of traditional backup and recovery processes, but recent advances in data protection and management unlock an optimized strategy. Read on to learn more.
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Realize Comprehensive Benefits of Hitachi Virtual Storage Platform
Sponsored by: Hitachi VantaraHitachi Data Systems Global Services can help transform your data center and experience the maximum value of your Hitachi Virtual Storage Platform. Read on to learn about the ability to increase value and service levels to business, as well as reduce costs and risks with Hitachi Data Systems Global Services.
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The Evolution of the Data Center and the Role of Virtualized Infrastructure and Unified 3D Management
Sponsored by: Hitachi VantaraIn this paper IDC examines Hitachi's new Virtual Storage Platform and Command Suite management software and explains how they speed the benefits of virtualization and dramatically improve the management of the infrastructure while modernizing the storage architecture.
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Why Service Level Management is Mission Critical for all IT Service Providers
Sponsored by: Autotask CorporationService Level Management is the process of setting benchmarks for service level performance, measuring that performance and ensuring compliance with your service goals and your customers' expectations. Read this whitepaper to learn how to make the most of your Service Level Management (SLM) tools.
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Virtualization eGuide
Sponsored by: Hitachi Vantara76 of the Fortune 100 trust their data to Hitachi Data Systems, shouldn’t you? The following e-guide showcases how easy it can be to implement virtualization, tiered storage and software to deliver significant economic benefits to the organization.
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A Practical Guide to Understanding and Deploying Cloud for the Enterprise
Sponsored by: Hitachi VantaraWhile the promise of cloud is heady, there is confusion about the different types of cloud, what they actually offer, and which will meet stringent business requirements. Knowing when and how best to deploy cloud is critical. This paper focuses on separating the hype of cloud from the “how to”.
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IBM Tivoli System Automation Application Manager
Sponsored by: IBMIBM Tivoli® System Automation Application Manager offers unsurpassed capabilities designed to help meet high levels of availability for mission-critical composite business applications, reduce unplanned downtime, improve business flexibility, and meet strict SLAs across complex heterogeneous environments. Read on to learn more.
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Is Your Load Balancer Cloud-Ready?
Sponsored by: CitrixBuild a Cloud computing infrastructure with maximum availability, performance and security. This white paper shows how you can support public, private or hybrid Cloud configurations, scale app delivery, and support multi-tenant environments with the best load balancing technology.
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BSM in the Cloud with Forrester Research, Part 1: Managing an End-to-End View Made Simple
Sponsored by: Novell, Inc.Take advantage of the flexibility and cost reductions virtualizing your environment brings. Remove the risk of a service impacting event and enjoy further cost reductions in management of your virtualized environment. Watch this Novell webcast to learn more.
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The Truth about Agent vs. Agentless Monitoring
Sponsored by: uptime software inc.This brief paper will examine the differences between Agent and Agentless monitoring, so you can make the right decision based on your company’s needs.
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E-Book: Smart Virtualization Decisions
Sponsored by: Dell, Inc. and Intel®This e-book provides a roadmap to virtualization success for CIOs and strategic IT. Topics include: how to align virtualization with business priorities, virtualization beyond the server has its rewards, maintaining compliance in virtual environments, and futureproofing your virtualization roadmap.
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Data Deduplication: An Essential Component of your Data Protection Strategy
Sponsored by: arcserveData Deduplication is a technology that helps organizations balance opposing demands. Disk based backups can be rolled out in order to reduce the backup window and improve recovery time, and deduplication means the investment in those disk based targets is maximized. Continue reading this white paper to learn more.
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Remote/Branch Office Data Protection and System Availability
Sponsored by: arcserveThere are many approaches to remote office data protection and system availability. This paper describes best practices in using available technologies for protection, recovery and availability of remote or branch office systems, applications and data.
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Presentation Transcript: Integrating Cloud into Your Infrastructure Planning
Sponsored by: GoGridSo you've heard all the noise about saving capital by using public cloud computing services, but actually integrating with cloud services requires some careful planning. This transcript covers cloud integration and cloud security considerations, and it will set you up the right way to begin integrating with cloud computing services.
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Data Center Service Management: A New Imperative for Managing Today's Data Centers
Sponsored by: Emerson Network PowerTo appropriately apply the principles of DCSM, a comprehensive enterprise solution must be able to provide significant levels of control over the infrastructure. Aperture VISTA® is the only enterprise-wide solution to be able to deliver all aspects of DCSM with a multidimensional perspective.
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eBook: IT Handbook - Cross-Platform Virtualization
Sponsored by: Vizioncore Inc.Check out the latest issue of the IT handbook, sponsored by Vizioncore, to learn how mixing solutions from different vendors can benefit the performance of your data center. Also in this issue, we'll discuss cross-platform virtualization, management costs, and hypervisor selection.
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The Future of Business-Critical Networking
Sponsored by: CavalierYour network must deliver non-stop services to support business operations and be highly scalable to support future growth. It must also address multiple communications needs cost-effectively and flexibly. The communications network must meet the demands of a dynamic business-critical environment. Read this white paper to learn more.
