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IT Governance Research

  • Providing a Foundation & Framework For an Automation Center of Excellence

    Sponsored by: Hyperscience Europe Ltd

    As automation has moved from giving businesses a competitive edge to now being just a basic necessity, the question becomes how organizations can automate, not whether they will. Enter: automation CoE. This guide defines what an automation CoE is and what it does, plus how to set the foundation for creating one at your organization.

  • Choosing a Modern, Flexible, Simple Infrastructure Solution

    Sponsored by: Cisco and Pure Storage

    Check out this custom resource to learn how you can save money, reduce complexity, improve productivity, and mitigate risk using FlashStack.

  • Integrated Risk Management on ServiceNow

    Sponsored by: ServiceNow

    Deloitte, a leader in risk management consulting, has collaborated with ServiceNow, a leader in GRC platform technology, to develop accelerators which streamline and automate risk management. These solutions will provide you with the tools needed to better manage different types of risk, allowing you to focus on running your business.

  • Deloitte achieves new levels of productivity and client services through global standardization

    Sponsored by: ServiceNow

    In this case study, learn how Deloitte was able to unify inconsistent IT management approaches and streamline workflows with the help of ServiceNow.

  • Now Platform® Paris release Fact Sheet

    Sponsored by: ServiceNow

    In this white paper, learn about ServiceNow’s Now Platform Paris release and its features, as well as the benefits you could achieve with it.

  • The Five Challenges of Modern IT Operations

    Sponsored by: OpsRamp

    Check out this white paper to read about the 5 challenges of modern IT operations and discover the key features and capabilities of service-centric IT operations management from OpsRamp.

  • The Cloud People: Safe and Continuous Development in ServiceNow

    Sponsored by: ServiceNow

    In this session on Safe and Continuous Development in ServiceNow, ServiceNow will cover the advantages of using DevOps and typical challenges it can help you solve. They will also show you how to use DevOps in ServiceNow in a demo. They end the session by giving you some benefits and business outcomes.

  • Why IT Modernization Can’t Wait and What To Do About It

    Sponsored by: Dell Technologies

    Read this custom resource to learn a 5-pronged approach to digital transformation, examine the role that IT modernization plays, and evaluate 6 characteristics to look for in a solution.

  • Extracting value from automation with ServiceNow

    Sponsored by: ServiceNow

    In part 3 of ServiceNow’s ITSM webinar series, learn how you can extract value from automation to propel digital transformation plans. Watch now to learn more.

  • Introduction to Perspectium

    Sponsored by: ServiceNow

    This video highlights the two major problems Perspectium can solve for ServiceNow customers: automating data extraction at volume and velocity, for archive, backup/restore, reporting and analytics, migrations, and more and providing a platform for service providers to connect with their customers throughout the service relationship.

  • Flyform: What Is a CMDB & How to Make It Work for You

    Sponsored by: ServiceNow

    Watch FlyForm CEO Phil Davies and Senior Technical Consultant Steven Williams break down the nuances of a CMDB and how implementing and nurturing a CMDB is crucial to optimising an organisation's operations.

  • Service-Centric AIOps: How OpsRamp OpsQ Drives It Operational Efficiency And Faster Response At Scale.

    Sponsored by: OpsRamp

    Access this ebook to learn about OpsRamp OpsQ, an intelligent event management, alert correlation, and remediation service centric AIOps solution that is built for the ever-growing amounts of event and performance data.

  • Begin your modernization journey

    Sponsored by: ServiceNow

    In this session, we will talk about Ahlstrom-Munksjö’s 6-year transformation journey through Mergers and Acquisitions and the expansion of ServiceNow product modules within a Global Enterprise.

  • Get ready to begin your optimization journey

    Sponsored by: ServiceNow

    In this presentation, DNB Bank in Norway shows their ongoing journey towards greater transparency and business involvement in both IT delivery models and IT financial management with ServiceNow.

  • Resolving service requests at speed

    Sponsored by: ServiceNow

    ServiceNow’s platform is the UK Department of Work & Pensions’ (DWP) go-to place for IT support - bringing a multi-channel, seamless and personalized experience to 90,000+ employees - whether a user interacts with support services online, by phone, or even in-person. Join the webinar to learn more.

  • Refining risk resolution for the new normal

    Sponsored by: ServiceNow

    If the COVID crisis has taught us anything it’s that adaptability is necessary for success. In this session, you will learn how enhancements to Advanced Risk Assessment will get you information more quickly, so you can get ahead of risks.

  • Deal-Makers’ Guide to ServiceNow

    Sponsored by: ClearEdge

    ServiceNow sells one of the most reputable solutions on the market, but it also comes with some big spending commitments. Download this Deal-Makers’ Guide to ServiceNow to learn how you can right-size spend through inspection, planning, and execution.

  • Telehouse: Your one stop colocation support service provider

    Sponsored by: Telehouse

    In this product overview, learn about Telehouse’s colocation offering, and how they can provide you with an environment to house, connect and monitor your IT infrastructure—allowing you to focus on running your business and supporting end users.

  • A to Z of new ITSM tool Implementation

    Sponsored by: Freshworks

    This 30-page eBook explores the “A to Z” of ITSM software implementation, with actionable tips on: selecting your new tool, developing a relationship with your ITSM vendor, communicating & documenting your plan, and more. Grab your copy to get started.

  • Higher Education CIOs Must Establish a Culture of Proactive Cost Optimization

    Sponsored by: Wasabi

    Pressure on higher education’s business model has resulted in cost optimization efforts in many institutions. Explore Gartner’s recommendations for adjusting to this shift in this report.

  • Signs you need to re-evaluate your IT service delivery

    Sponsored by: Freshworks

    As IT increasingly permeates business, the role of the service desk is also expanding. Modern CIOs are rethinking their ITSM strategies from an ROI, payback and value perspective. Explore 5 signs that you need to re-evaluate your IT service delivery in this white paper.

  • IT for Higher Education: Graduating from connected to smart

    Sponsored by: Freshworks

    Download this white paper to learn how you can get started deploying an IT service desk, and explore benefits like increased productivity, improved daily student life, and more.

  • IT leaders say SAP migration is critical to business success

    Sponsored by: Ensono Limited

    In this infographic, explore results from Ensono’s recent survey of IT leaders and their plans surrounding SAP cloud migration.

  • Shadow IT: How to Protect Your Organization from What You Can’t See

    Sponsored by: Augmentt

    “Shadow IT” isn’t a new concept, but in today’s regulatory and compliance landscape, it can be a deadly one. Dive inside this 23-page report to learn more about the modern iterations of “shadow IT”—and find out what your IT department should be doing in order to mitigate risks.

  • From Reactive to Proactive: Keys to Shifting Your Cybersecurity Strategy

    Sponsored by: Dell SecureWorks

    A constant state of readiness is crucial when it comes to cybersecurity. Senior leaders who embrace this ethos stand a much better chance of minimizing the damages, risks, and costs than leaders who have no plan and respond to threats reactively. How do you take on this stance? Read this white paper to learn 4 keys to security proactivity.

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