All Research Sponsored By:Oracle Corporation
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How B2B Companies Maintain Cross-Channel Conversations
Only 34% of B2B companies have an integrated customer view across channels. Learn the dangers of this and how to change.
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Top 5 Best Practices for Delivering Customer Service
Better customer service has brought companies as much as 1000% ROI. Learn the crucial principles of modern service.
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How Modern Customer Service Creates Better Experiences
Customer expectations are higher than ever. Learn to engage customers and empower employees for better customer service.
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Gartner Magic Quadrant: CRM Customer Engagement Center
IT's role in customer service is growing. Learn which technology leads the pack in this independent evaluation.
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Oracle vs. Salesforce: Empowered Customers Expect More
89% of customers switch after a single bad service experience. Learn how one product ensures tailored, seamless service.
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Video: A Discussion on Oracle Commerce Cloud
Hear Commerce Cloud users discuss their organizations' experiences with the solution, and watch a walkthrough demo.
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Datasheet: Oracle Commerce Cloud
Find out how a better SaaS allows you to differentiate yourself from the competition.
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eBook: A Tour of Oracle Commerce Cloud Storefront
Learn how a limitless storefront allows you to upgrade faster, customize continuously, and more.
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Scale, Security, and Performance With Commerce Cloud
Focus on your business as SaaS takes care of everything else. Learn how SaaS simplifies IT with extensible architecture.
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Infographic: Creating Inspired Customer Experiences
67% of online shopping carts are abandoned before purchase. Learn how to cut down that number to boost profits.
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3 Keys to Igniting Growth With Commerce in the Cloud
E-commerce is crucial to your business success. Learn how to find the right partner for simple, sustained growth.
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Top 3 Factors That Make or Break E-Commerce Growth
Discover statistics that show just how deeply agility, performance and security dictate your company's growth.
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Commerce Team's Guide to Changes in the Age of Agility
In the cloud, only the fastest survive. Learn best practices to adapt to changing market conditions quickly and smoothly.
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Infographic: Businesses Need Agile Commerce
Discover an e-commerce platform that doesn't make you choose between customer experience and speed.
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6 Questions to Ask SaaS E-Commerce Vendors
Don't just look at bells and whistles. Learn strategic questions to ask that ensure you find the best partner in SaaS.
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How an Outdoor Retailer Grew Its Community and Business
Rock/Creek was growing fast and needed help. Find out how SaaS allowed the retailer to upgrade its systems faster.
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On Demand Webcast: Elaine Turner Extends Her Reach with Commerce Cloud Platform
Watch now to hear Elaine Turner's Director of ecommerce, Carrie Leader, discuss key strategies for building an ecommerce business as a branded manufacturer. Learn how Elaine Turner used a Cloud ecommerce platform to create a new destination site where visitors can research, buy, or engage with the brand to support sales in all channels.
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How Self-Service Analytics Broadens BI Usage
Access this expert e-guide to discover how self-service analytics systems are allowing line of business experts to easily take on an analyst function, enabling more efficient business decisions and easier cooperation throughout the enterprise.
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Streamlining WebLogic Server Domain Implementation
What options exist to help simplify WebLogic server domain setup, and the ensuing traffic? This video product demonstration dives into one platform that promises to streamline the WebLogic server domain setup. Handle your cloud e-commerce setup with minimal cost and effort.
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Introducing Oracle Database Cloud Exadata Service
This brief video highlights the advantages of one cloud provider that promises seemless integration and hybrid capabilities. Access now for a quick look into the world of easy cloud infrastructure, and what it can mean for your business.
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Forbes Blog: When Do Cloud Databases Make Sense?
This blog considers cloud databases, and when they are the right fit for your needs. Read now to see what companies are turning to the cloud for their infrastructure, with consideration for competitive differentiation and rapid, responsive scalability.
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The Top 10 Benefits of Cobrowse Technology
Customers need more than just voice and text help. Learn why cobrowse is an essential tool for modern customer service.
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Building Brand in Retail With Service Tools
Retailers have the right customer service technology—but use it wrong. Find out how to use these tools to build brand.
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Catching up to Modern Customer Support in Manufacturing
Manufacturers are behind the times in customer service. See how to modernize fast to get an upper hand on competitors.
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Oracle Service Cloud: Excellent Service for Financial Firms
In finance, better service means more revenue. Discover how to easily provide consistent, cross-channel service.