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  • Make self-healing IT infrastructure a reality with AI-powered service operations

    An explosion of digital services, mirrored by a tidal wave of data, is rapidly overwhelming IT services and operations teams. But there is a way you can cope and even thrive through this inevitable change and growth: artificial intelligence for IT operations (a.k.a. AIOps), along with observability. Download this eBook to learn more.

  • ServiceNow Cloud Insights Overview

    Organizations that rush to the cloud experience challenges discovering all of their cloud resources and identifying consumption patterns. However, with the right managed solution, you can ensure your cloud resources are right sized for your business and optimized to find areas of high spend to keep your budget intact. Watch this video to see more.

  • IT Asset Management Overview

    IT asset management (ITAM) is more complicated than ever with remote work, highly distributed applications, and patchwork security solutions. How can you simplify all this complexity? Watch this video to learn more about ServiceNow’s single-platform ITAM solution and see how it can help your organization.

  • The Evolving PMO: Today's Top Questions

    Project management offices (PMOs) determine and maintain the standards of project management within an organization. But as organizations evolve new ways of doing business, PMOs must also evolve. ServiceNow’s Jon Lim and Michael Starr join President of Roffensian Consulting, to discuss the benefits of a value driven PMO. Watch now to learn more.

  • Deliver resilient technology service operations to support rapid software innovation

    More than $3 trillion has been invested in digital transformation over the last few years, but too much of that has been funneled into point solutions that have failed to solve the needs of the modern enterprise. Use this handbook from ServiceNow to discover the value of a single platform that unifies your IT service and operations teams.

  • Hardware Asset Management Overview

    As companies scale and grow, IT teams need to know at all times what devices the company owns, where they are, and if you should even still be using them. The larger the organization, the more difficult this can be. However, with a hardware asset management (HAM) solution, you can make it happen. Watch this video to learn more about it.

  • Software Asset Management Marquee Video

    Managing your apps across data centers and hybrid cloud enviros is tough when you have general tracking, compliance, cloud spend optimization and more to worry about. With ServiceNow’s Asset Management solution, you’ll find everything you need all in one place. Watch this video to see for yourself.

  • SecOps Use Case Guide

    Review this guide to understand how your security operations team can accelerate incident response and resolution by leveraging a platform that centers automation and orchestration capabilities.

  • Analysis of Findings: World of Work Global Survey

    The nature of the workplace is shifting, with business leaders more willing than ever to implement new strategies. This white paper presents the findings of the ServiceNow World of Work Global Survey, presenting the data alongside expert-level analysis so that you can more easily gain valuable insight into the state of work. Read on to learn more.

  • Wipro boosts resilience and the employee experience

    When a leading technology services and consulting company began to struggle with issues such as application sprawl, they sought out a solution that could unify their toolsets to manage their customer and employee support services. Browse this case study to learn more.

  • How your next technology decision could impact your ESG goals

    The beginning of your ESG journey can feel daunting, but smart technology decisions can make the road much smoother. To get ahead of your sustainability goals, explore this ServiceNow guide to the top ESG trends and opportunities.

  • Thwart cyberthreats fast with security operations + AI Ops

    At 83%, a vast majority of businesses studied in the “2022 Cost of a Data Breach” report experienced more than one data breach. Take a look through this white paper to learn how, by leveraging AIOps, you can protect your organization from a similar fate.

  • Why you need robust IT asset management for effective cybersecurity and risk management

    IT asset management (ITAM) practices work to optimize oversight over your assets, enabling ITAM to play a vital role in cybersecurity and risk management. Read this e-book to explore how ServiceNow’s Software Asset Management solution supports your cybersecurity.

  • Automation, AI, and the Rise of ServiceOps

    First mentioned as the convergence of IT service and operations last year, ServiceOps has exploded into one of the biggest global talking points of IT. A technology-enabled approach to frictionless collaboration, ServiceOps is applicable to so many

  • 3 steps to digital-first business growth

    Driven by new market opportunities, the quest for efficiency and agility, and emerging trends such as hybrid work, demand for digital services is exploding. To keep up with the pace, organizations should invest in AI and automation tools that save valuable time and money. In this ServiceNow paper, discover 3 steps to digital-first business growth.

  • How to keep your digital services running 24/7 to ignite innovation

    Employees are consuming more digital services than ever before, resulting in a wave of service requests that traditional IT support teams just aren’t built to handle. In this e-book, discover how AI-powered service operations can help address this new volume of incidents and bring along with it transformative benefits to your digital services.

  • Spark smart change with intelligent automation

    To ensure that their businesses are resilient and agile in these uncertain times, many leaders have set digital transformation initiatives into motion. In addition to mapping out 3 goals of such an initiative, this white paper considers how leveraging an automated digital platform can help a business accomplish those goals. Read on to learn more.

  • Business Advice in 2023

    Today, business leaders are faced with many challenges and choices they have to make in relation to experiences, costs, technology, and more. Watch this video to discover the answers and gain expert insight into the modern business world.

  • Strategies for 2023

    In today’s work world, speed means everything, especially for teams specializing in talent recruitment and development. Watch this short video to gain expert insight into the top strategies that you can leverage to drive efficiency in hiring, onboarding, and more.

  • Don’t Forget The Manager Experience

    In this new world of work, it’s necessary for organizations to equip their managers with the tools they need to stay connected with their employees from wherever they work. Watch this video to learn more.

  • Powering End-to-End Workflows_ How a Digital Foundation Delivers Results

    When you invest in the employee experience, you ultimately have the power to drive simplicity, remove friction, enhance efficiency, and more. Watch this short video to gain more insight into the best ways that you can empower your employees and discover how you can reap the benefits.

  • ServiceNow Light Learning Skills at Scale

    For companies who are looking to fill a position or hire new talent, most begin outside of their organization. However, very few choose to look internally, where employees with the skillsets you need already exist, and are prepared to step into a new role. Watch this video to learn more.

  • Take your customers on the happy path

    When companies design a business process, they often have the happy path in mind. However, many customers end up experiencing the unhappy path – being bounced around between teams or sitting on hold. Watch this video to learn how you can leverage machine learning to make sense of customer data and gain insight into hidden inefficiencies in your CX.

  • Day in the Life

    Watch this video to learn how you can meet increasing customer expectations for easy and exceptional customer service by leveraging ServiceNow to deliver seamless customer experiences and drive lasting loyalty.

  • Why strategic automation empowers employees to delivery effortless customer experience

    According to IDC research, those organizations most advanced in strategic automation found that customer service employees welcomed and supported the discussed automation changes. Watch this video to learn about how strategic automation can enhance operational decision-making and foster innovation for your business.

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