All Research Sponsored By:Accenture
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Reimagine Service with Accenture Salesforce and AWS
What if the service function was a driver for growth, engaging the customer at every step of the journey and delivering the experiences they desire? Tune into this brief video to learn how you can reimagine service with AWS, Accenture, and Salesforce to boost customer satisfaction and retention and drive revenue for your business.
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Harness the power of your data with Accenture and Salesforce
In this brief video, you’ll find out how the relationship between Accenture and Salesforce is helping organizations unlock new opportunities through the power of their data. Tune in now to find out how you can leverage data to create new possibilities for your business.
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Bringing immersive metaverse experiences to life with web3 technology
In this brief video, you’ll discover how CRM powered by intelligent data can power rich experiences across the entire customer journey with the possibilities of the metaverse. Tune in now to find out how you can unlock the data and analytics capabilities necessary to deliver personalized and relevant customer experiences.
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Clarifying the Clutter
70% of CMOs say their teams are burned out. So, how does marketing move forward and break through instead of break down? It’s time to declutter marketing. Tune into this brief video now to find out how you can enable your team to do more rewarding work and deliver better customer experiences.
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Integrating Multiple SaaS Platforms and Instances
In this expert e-guide, we explore the key challenges of integrating SaaS, including multiple instances of the same SaaS platform within a single company. Discover essential tips for migrating to a hybrid cloud architecture from legacy, on-premise systems and learn how API-led connectivity can aid in multiple SaaS integration.
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Words to Go: Google Big Data Analytics
In this expert guide, access a breakdown of the offerings on Google's cloud platform and big data services, including storage and databases, networking and machine learning, tools for management, and more. Learn how to successfully navigate your way around Google's big data analytics services in the cloud.
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AWS vs. Azure vs. Google: A Close Race in Big Data
Discover a vendor comparison between AWS, Azure, and Google's big data services that can simplify your cloud provider search process. See how the three differ in terms of performance, ease-of-use, and business intelligence.
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Cloud Brings Power to Collaboration Tools
In part one of this two-part e-guide, Executive Editor Lauren Horowitz discusses the viability of Microsoft's partnership with Dropbox for secure, integrated enterprise content management. In part two, Shawn Shell of Hitachi Consulting identifies the key features of any cloud-based collaboration tool worth your while.
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Choose an Enterprise Cloud App Suite and Pull Off a Successful Migration
In this expert guide, Tom Nolle, data communications expert with 33 years of experience, explains why companies migrating to Microsoft Office 365 need to plan, pilot-test and verify at every step. Plus, Google Apps and Office 365 are evaluated (side-by-side) in terms of features, functionalities and cost.
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Significant and Sustained: Cutting Costs While Achieving Better Performance
The current economic downturn requires a strategic approach to cutting IT costs, high-performance businesses successfully reduce overall costs sharply and for the long term, shifting spend toward IT capability and business growth.
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Business Process-Centric Information Technology: Aligning Business and Technology for High Performance
Process-centric IT is, first and foremost, a way for the IT organization to build applications that will deliver greater flexibility and agility to the business-enabling high performance.
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Global Delivery: A Course to High Performance in a Multi-Polar World
To fully exploit the opportunities offered by the multi-polar world, multinationals and public sector organizations must successfully create a global delivery strategy, and tap into specialized industry.
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Optimizing the Business Value of IT: How IT Investment Portfolio Management Helps Drive High Performance
Accenture has developed the Investment Portfolio Management Framework, a diagnostic model to help CIOs and top business executives align IT investments with the business needs and improve the management of limited IT resources.
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New Growth from Enterprise Systems: Achieving High Performance through Distinctive Capabilities
New Accenture research unequivocally shows that successful implementations of enterprise systems drive corporate financial performance.
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Using Enterprise Systems to Gain Uncommon competitive Advantage
Enterprise systems can lead to high performance in terms of differentiated customer response, new market discovery and development, and even the rapid reconfiguration of fundamental business processes.
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Mastering High Performance through Data Management for Consumer Goods Companies
As partners in some countries join to collaborate in a multi-polar world, the amount of data increases and the chances for error balloon, master data management helps bring continued high performance in the demanding consumer-goods market.
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Holistic Master Data Management Solutions and Services: Establishing the Foundation for Increasing Business Value
Master data management solutions helps organizations maximize the value of postmerger integrations, manage the product lifecycle, meet regulatory requirements and improve the effectiveness of transactional and reporting systems.
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Business Intelligence Services and Solutions
Accenture brings together a deep understanding of the business and technology dimensions of an organization to harness information to improve decision-making, financial management, regulatory compliance and customer service.
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Data Management & Architecture
Accenture's Data Management & Architecture group addresses how an organization manages data across its entire lifecycle.
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Collaborative and Comprehensive: A Bold New Look for Global Sourcing
This paper explores challenges and opportunities inherent in the global sourcing movement and provides at least five capabilities to be mastered if an organization is to achieve world-class status in the sourcing approaches and management techniques.
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Three Keys to Effective Service-oriented Architecture Governance
While most leading companies' IT organizations are well on the way to adopting service-oriented architecture capabilities, many find their progress slowed by questions about who owns business services.
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Accenture CIO Survey: Cultivating High Performance Through Information Management
Accenture surveyed 162 CIOs in North America and Europe about their IT investments and plans, with a focus on information management strategies and technologies.