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  • 2024 Talkdesk global contact center KPI benchmarking report

    Sponsored by: Talkdesk

    Today’s organizations are constantly looking for new ways that they can enhance their contact center processes in order to make operations more efficient. To do so, many have turned to generative AI and other automation tools. However, does this technology actually live up to the hype? Dig into this report.

  • CW ASEAN: Preparing for 5G

    Sponsored by: TechTarget ComputerWeekly.com

    As telcos gear up to roll out the first 5G networks, enterprises are keen to see how they can take advantage of faster 5G networks to support a broad range of applications. In this edition of CW ASEAN, we look at how enterprises in ASEAN are readying themselves for 5G to take advantage of the new technology. Read the issue now.

  • Stronger collaboration platforms emerge as pandemic legacy

    Sponsored by: TechTarget ComputerWeekly.com

    In this e-guide: HR software had long been a relatively backward zone of enterprise software before the Covid-19 pandemic. It had been catching up, as organisations applied digital approaches drawn from customer experience to employee experience, encompassing the journey from recruitment, through working and learning, to moving up or moving on.

  • CW APAC – Tech career guide: Software development

    Sponsored by: TechTarget ComputerWeekly.com

    In this handbook, Computer Weekly looks at what it takes to land a career and thrive in the fast-moving world of software development

  • MicroScope – June 2023: Take a balanced approach to security

    Sponsored by: MicroScope

    In this issue, read about how to help customers manage their security portfolios in a world of increasingly complex systems, discover how insights are providing more opportunities for partners, and learn whether being an MSP is enjoyable or not

  • Computer Weekly – 23 June 2020: How the Chelsea Flower Show blossomed as an online-only event

    Sponsored by: TechTarget ComputerWeekly.com

    In this week's Computer Weekly, we talk to the digital team at the Royal Horticultural Society about delivering the first online-only Chelsea Flower Show. With all the talk about the consumer uses of 5G, we look at how it could benefit enterprise IT. And we examine the best practice in managing SAP systems during lockdown, Read the issue now.

  • Computer Weekly – 23 June 2020: How the Chelsea Flower Show blossomed as an online-only event

    Sponsored by: TechTarget ComputerWeekly.com

    In this week's Computer Weekly, we talk to the digital team at the Royal Horticultural Society about delivering the first online-only Chelsea Flower Show. With all the talk about the consumer uses of 5G, we look at how it could benefit enterprise IT. And we examine the best practice in managing SAP systems during lockdown, Read the issue now.

  • A Computer Weekly buyer’s guide to artificial intelligence in IT security

    Sponsored by: TechTarget ComputerWeekly.com

    Artificial intelligence is keeping businesses ahead when it comes to fighting cyber crime. In this 14-page buyer's guide, Computer Weekly looks at how IT security is automating its systems, the tools letting firms achieve more with less and the advantages of predictive security.

  • A Computer Weekly buyer's guide to artificial intelligence in IT security

    Sponsored by: TechTarget ComputerWeekly.com

    Artificial intelligence is keeping businesses ahead when it comes to fighting cyber crime. In this 14-page buyer's guide, Computer Weekly looks at how IT security is automating its systems, the tools letting firms achieve more with less and the advantages of predictive security.

  • Computer Weekly - 19 July 2022: Tracking the rise of homeworking across the UK

    Sponsored by: TechTarget ComputerWeekly.com

    In this week's Computer Weekly, homeworking has more than doubled in the UK due to the pandemic – we look at the regional differences. The pressure is growing on cyber security teams – we find out how to avoid staff burnout and lost talent. And we examine the role that tech startups play in the growth of Amazon Web Services. Read the issue now.

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