Mobile CRM Research
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Critical Capabilities for Mobile Device Management
Sponsored by: CitrixThis informative resource takes an in-depth look at the top mobile device management (MDM) technologies and examines the effectiveness of their critical capabilities. Read on to find out which MDM solution would fit best into your environment.
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It's all about customer satisfaction
Sponsored by: Hewlett Packard EnterpriseTop fashion brand Valentino was looking for innovative ways to serve their customers better. In this webcast, discover how Valentino made it drastically easier for customers to select and buy their products with fully integrated mobile applications.
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CRM guide: How social is changing the strategy
Sponsored by: IBMRapid changes in social computing, mobile and customer analytics are driving shifts in CRM strategies. This e-guide examines how businesses can prepare for the evolving CRM market and address changing customer experience needs. Discover the latest predictions for CRM trends according to analysts from Gartner Inc.
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Banco Credito e Inversiones (Bci) worked w/ HP on mobile app
Sponsored by: Hewlett Packard EnterpriseView the following video to uncover exactly how this kind of collaborative ability helped Bci engage more customers as well as improve their overall customer experience. See what it can do for you as well.
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10 tips to integrate mobile and social marketing
Sponsored by: IBMIn this white paper, get 10 tips to help break through the silos and integrate social and mobile marketing with traditional channels.
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Customer Strategies & Technologies Summit 2014
Sponsored by: GartnerView this brochure to learn about Gartner's 2014 Customer Strategies and Technologies Summit, taking place on April 28-29, 2014 in London, UK. Get a sneak preview of the schedule of events, including keynote speeches from Gartner VPs and solution provider sessions.
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MicroStrategy Customer Success Story: Ceva Santé Animale
Sponsored by: MicroStrategyThe CIO of Ceva Santé Animale, a global veterinary health company, wanted to "have everything on all devices without VPN (PC, Mac, iPad, Android and Blackberry." View this brief case study to learn how CSA built a sales enablement application on a mobile platform that aggregates CRM, ERP and sales data.
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MicroStrategy Customer Success Story: AutoTrader.com
Sponsored by: MicroStrategyIn this brief case study, find out how AutoTrader developed a mobile application that enabled advertising consultants to easily access reports and other business-critical information on-the-go, in a meeting, or wherever they might be.
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Create a strong, dynamic customer experience
Sponsored by: Hewlett Packard EnterpriseIn this white paper, learn how retail businesses should leverage technology to gather more customer info, implement the appropriate changes to their services, and create a more enjoyable shopping experience. Click now to see how to manage and maximize opportunity from omni-channel services.
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E-Guide: Web Content Management and the Mobile Revolution
Sponsored by: Crafter Software_Rivet LogicConsult this expert e-guide to uncover the strategies, tips, tricks, and more that you need to consider in order to deliver powerful mobile web content to the user.
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Modernize CRM and ecommerce: 4 steps
Sponsored by: IBM.Tune in to this exclusive podcast with Martin Gill from Forrester Research to get a four-step guide to developing an agile commerce strategy that will enable your company to swiftly adapt to changing customer demands and new technology.
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The Mobile Engagement Market: Top Providers and Offerings
Sponsored by: Hewlett-Packard EnterpriseThis report from Forrester Research examines why and how mobility is becoming the foundation for customer engagement and offers key recommendations to help CIOs find mobile engagement success.
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Connected Customer Centricity - MS perspective on the Retail Industry
Sponsored by: Microsoft IndiaThis resource reveals how your organization can develop successful customer-centric strategies and deliver superior customer value.
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Next-Generation Knowledge Workers Accelerating the Disruption in Business Mobility
Sponsored by: Cisco Systems, Inc.This exclusive resource discusses how organizations can push the limits of enterprise mobility in order to drive greater innovation and open new streams of revenue, all while dramatically increasing worker satisfaction and productivity.
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To Pump up Data Volume, Connect Customer Channels
Sponsored by: TechTarget Customer ExperienceIn this chapter of our e-book series Improving the Customer Experience Through Technology, CRM professionals explain what it takes to maintain a single view of a customer's history and contact information, how multichannel organizations keep all that data in order -- and how they keep it from falling into the wrong hands.
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MicroScope December 2013: A special issue looking back on 2013 and ahead to the next 12 months
Sponsored by: MicroScopeThe last issue of the year reveals just how 2013 was for the channel and predicts what will come in the year ahead.
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Digital Transformation: Getting in Shape for the Digital World
Sponsored by: Apigee Europe LTDMobile devices are drastically changing the way businesses interact with customers, employees, and partners. As a result, companies need to create user experiences that are specially designed for mobile devices -- in other words, add a "digital dimension" to their interactions.
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Survey Results: An Emerging Digital Divide
Sponsored by: Apigee Europe LTDIn this comprehensive report, view survey results of how companies today are leveraging technology-enabled capabilities such as "big data" and analytics, digital marketing, apps, and APIs. Find out what separates the top performers from the pack, and get key recommendations to help put your business on the right side of the "digital divide."
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Merger of Cloud and Mobility into your IT Strategy and Governance
Sponsored by: Hewlett-Packard EnterpriseIn today's landscape, it is important to shape your business with cloud and mobile strategies. This guide highlights the importance of customer control and how cloud technology can help your business bolster consumer relationships.
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Delivering a Seamless Experience Across Every Channel
Sponsored by: IBMThis white paper reveals the results of a survey of over 500 e-commerce and e-business professionals, and provides key insights and best practices for improving customer experiences across all channels.
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BlackBerry Unified Communications and Collaboration Strategies
Sponsored by: BlackBerryThis exclusive webcast discusses the latest unified communications and collaboration strategies on one of the market's leading mobile vendors.
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Transforming Customer Experience: The Convergence of Social, Mobile and Business Process Management
Sponsored by: Oracle CorporationThe convergence of a trio of technologies and business practices – social computing, mobile computing and business process management (BPM) – is opening up interesting avenues for business.
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Deliver Enterprise Mobility with Citrix XenMobile and Citrix NetScaler
Sponsored by: Citrix Systems, Inc.This exclusive white paper discusses a set of mobile tools from industry titan Citrix that provide a complete, integrated and scalable solution to deliver applications and data to any device with full security and a high-performance user experience.
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SAPinsider article - Meet the needs of the "Mobile Anywhere" generation
Sponsored by: Hewlett Packard EnterpriseHow do you get started on a mobility project? Access this helpful resource to learn how mobile application services for SAP enable you to easily simplify your applications, extend them where necessary, and build new apps with preconfigured development and security frameworks.
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Gain instant productivity - rapid-deployment solution for Mobile Apps and Infrastructure
Sponsored by: Hewlett Packard EnterpriseThis resource introduces a rapid-deployment technology for SAP pre-packaged mobile applications that enables you to go live in weeks and achieve quick time-to-value. Read now to learn how this strategy works, what you need to succeed, and the benefits you could experience with rapid deployment for mobile applications and infrastructure.