Mobile CRM White Papers
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MicroScope – November 2021: Scaling the skills shortage
Sponsored by: MicroScopeNavigating the challenges of retaining talent is an increasing concern for the channel, with many professionals set to change jobs – discover why this is and how big of a problem the industry faces. Also read about the increase in demand for anything as a service, and why exactly the channel keeps enduring through the years
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Ofcom raise over £1.3bn in new 5G spectrum auction
Sponsored by: TechTarget ComputerWeekly.comIn this e-guide: After announcing their plans to extend and improve basic 4G connectivity around the country, the UK's mobile operators are celebrating their principal gains in the 5G arena with low-band and mid-band spectrum.
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A Computer Weekly Buyers Guide to 5G
Sponsored by: TechTarget ComputerWeekly.comDespite the fears of many that rollouts of the next generation infrastructure would be delayed or just not be possible due mainly to the adverse economic conditions caused by Covid-19, the prospects are actually quite bright for the 5G industry in 2021.
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CW Middle East ezine April 11 2019
Sponsored by: TechTarget ComputerWeekly.comIt's that time of year again when the Computer Weekly/TechTarget IT Priorities 2019 survey results are out, so in this issue we take a look at some of the findings.
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CW Nordics May 2018
Sponsored by: TechTarget ComputerWeekly.comIn a country like Sweden which has embraced IT to transform life and work and where concepts like cashless society are welcomed by many, the proliferation of artificial intelligence is inevitable.
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CW Europe – March 2018
Sponsored by: TechTarget ComputerWeekly.comCities in continental Europe will be eyeing opportunities to attract more startup firms in view of the potential scenario that London and the UK more widely might lose their appeal to entrepreneurs after Brexit.
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Paper free – are we there yet?
Sponsored by: TechTarget ComputerWeekly.comIn this comprehensive report, AIIM Market Intelligence takes an in-depth look at the amount of paper in the office, the impediments to removing it, the take up of digital mailrooms and multi-channel capture, and the increasing exploitation of mobile and cloud.
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CW Benelux ezine August 2016
Sponsored by: TechTarget ComputerWeekly.comIn this issue of CW Benelux we describe how data scientists in the Netherlands have applied technology to art.
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Ofcom raise over £1.3bn for new 5G spectrum auction
Sponsored by: TechTarget ComputerWeekly.comIn this e-guide: After announcing their plans to extend and improve basic 4G connectivity around the country, the UK's mobile operators are celebrating their principal gains in the 5G arena with low-band and mid-band spectrum.
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A Computer Weekly Buyers Guide to 5G
Sponsored by: TechTarget ComputerWeekly.comDespite the fears of many that rollouts of the next generation infrastructure would be delayed or just not be possible due mainly to the adverse economic conditions caused by Covid-19, the prospects are actually quite bright for the 5G industry in 2021.
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How to Improve Patient Engagement with mHealth
Sponsored by: ServiceNowHealthcare CIOs are constantly reminded of the importance of using technology to increase patient engagement and satisfaction in their organizations. Download this e-guide learn about the number of opportunities where healthcare organizations can use technology to improve the overall patient experience.
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Devices-as-a-Service Potential Set to Expand for Channel Partners and Organizations
Sponsored by: CompuCom Systems, Inc.This expert guide serves as your window into the DaaS market—deconstructing the DaaS growth forecast, how to become a DaaS provider should you choose to do so, and how your company can make the most of mobile services. Read on for the details.
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7 Features of a Better ECM Experience
Sponsored by: EnginessECM systems must evolve in order to satisfy users and meet customer experience expectations. This expert guide provides 7 core capabilities of a modern ECM system to help you satisfy your users' customer needs.
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Taking on Virtual Agents to Handle Global Smartphone Users
Sponsored by: ConvergeOneExplore the growing acceptance of virtual agents and find out how Vivino, the world's most downloaded wine app, configured their contact center and improved customer experiences for millions of global smartphone users speaking different languages.
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Shifting from Device Management to Workforce Management
Sponsored by: Dell and IntelDownload this e-guide to discover how device hyper-convergence, Devices as a Service, virtualization and cloud computing, help organizations better manage their workforces by focusing more on the users, access, identity and data.
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Virtual, mobile healthcare apps: The challenges, what makes a successful mobile app
Sponsored by: Blue CedarDownload this e-guide to discover the challenges facing mobile in healthcare and what a mobile application needs to truly be successful and stand out in the healthcare space.
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Augmented Reality Mobile Technology Still 'Experimental' in the Enterprise
Sponsored by: Dell EMC and Intel®Pokémon Go brought augmented reality (AR) technology to the masses. In this guide, our experts illustrate the basics of AR in the mobile enterprise, and how to overcome adoption roadblocks such as cost, lack of development tools, and more. Read on to dive into the state of the AR market and evaluate its adoption readiness in your enterprise.
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Creating Personalized Experiences with Real-Time Insights for CEM
Sponsored by: OpenTextCreating an engaging and unified multichannel customer experience is a top priority, but many companies find themselves scrambling to adapt. In this expert e-guide, discover how to generate key customer insights in real-time and learn about 4 ways to create personalized experiences.
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Microsoft Dynamics CRM: A Look at New Features and Uses
Sponsored by: MicrosoftThis e-guide explores 3 of the most prevalent features Microsoft Dynamics CRM has rolled out and how they will affect industries that rely on these technologies. We'll also use the healthcare industry as an example of how one feature, document generation, ties into CRM and what that means for healthcare professionals.
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Develop a Multichannel Strategy that Supports Customer Experience Management
Sponsored by: BoldChat - LogMeInProviding a top class customer experience is the key to customer retention, yet, according to a Forrester survey, only 10% of companies plan to invest in multichannel support. This e-guide explains why a strong multichannel presence is a necessity and walks you through the steps to developing your own strategy.
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Reaching New Heights In Omnichannel Customer Service
Sponsored by: BoldChat - LogMeInToday's customer service professionals need to be able to reach out on whatever platform the customer feels the most comfortable with. In this expert e-guide, discover some tips on how to manage successful omnichannel customer service, as well as strategies for employing data monitoring to handle potential problems directly.
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WCM's New Role: Targeted Customer Experience
Sponsored by: SitecoreIntegrating CRM with revamped WCM strategy is pushing WCM into a more prominent role as companies aim for highly personalized and targeted customer experiences. Learn about its evolving role, how many of your peers are planning to invest in WCM initiatives, and how WCM meets CRM.
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Cloud-based CRM's Market and Capabilities
Sponsored by: Oracle Corporation UK LtdCustomer relationship management (CRM) is one of the most important technologies to invest in during your digital transformation. Read on to learn about the nature of the cloud-based CRM market, how CRM helps knowledge management, and more.
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Location-Based Services Transforming Real-Time Sales and Marketing
Sponsored by: TechTarget Customer ExperienceMobile location-based services offer a treasure trove of customer data, but companies must walk a fine line between sound marketing and personal privacy.
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The Growing Presence of Mobile Financial Apps
Sponsored by: Sage LiveIn this expert e-guide, Linda Rosencrance reveals what experts are saying about mobile applications, including how they are empowering financial workers to expand access to customer data, improve accuracy, and efficiency of reporting processes.
