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Cloud CRM Research

  • A Discussion with British Telecom: A Customer-Focused Cloud Strategy

    Sponsored by: Hewlett-Packard Enterprise

    View this brief video to learn about a cloud-based strategy to enable easier communication and collaboration for business users. Watch now to discover how this solution empowers service providers to give customers what they need.

  • Cloud Services: Discover How Cloud Can Fulfill Your Business Needs

    Sponsored by: Oracle Corporation

    Oracle has created a one-stop resource page that provides "Quick Tours" and complimentary trials for its entire cloud family. Take all the time you want to review key cloud offerings across 3 levels: Application (SaaS, DaaS), Platform (PaaS) and Infrastructure (IaaS). Access the page with a single click to start your tour now.

  • Cross Channel Engagement with Oracle WebCenter Sites and Oracle Marketing Cloud

    Sponsored by: Oracle Corporation

    Download this white paper now to discover why unified customer engagement is today's most important marketing practice. Read on to learn also how the cloud can boost your customer engagement across all channels—including online commerce, corporate sites, mobile, social, in-store, and service.

  • A Cloud Platform for Digital Business

    Sponsored by: Oracle Corporation

    Discover in this paper how to build a foundation for your digital cloud platform using existing middleware, which will enhance applications, business processes, and entire line-of-business offerings—without major retooling. Read on to leverage your existing assets to facilitate digital transformation.

  • Service in the Cloud: Retain Happier Customers

    Sponsored by: Oracle Corporation

    Where can you go for the latest sales, CRM, and customer experience information? Click through now to view "Service in the Cloud: Retain Happier Customers" and gain access to valuable videos, white papers, and other resources to help your organization navigate its customer service journey.

  • The Need-to-Know of Today's Cloud Security

    Sponsored by: SearchCloudComputing.com

    In this handbook, you will examine several common cloud security conundrums, emphasizing the importance of identity and access management (IAM) in the cloud and scrutinizing the role of data encryption. If your organization is serious about securing workloads in the cloud, read on now to learn the specific vulnerabilities cloud APIs introduce.

  • Big Data Prep in The Cloud: Data Sheet

    Sponsored by: Oracle Corporation

    Preparing data for analysis at any scale is a notoriously time consuming and error prone process. In this data sheet you will learn why accelerating and automating data preparation is the key to unlocking the potential of all your data.

  • CW Europe – Forecast: Cloudy with Dry Spells

    Sponsored by: ComputerWeekly.com

    In Europe cloud is restricted and hybrid setups make use of local compute and storage.

  • Transform Your Business by Embracing Commerce Cloud Tools

    Sponsored by: Oracle Corporation

    When it comes to e-commerce, many top organizations are turning to the cloud because of its flexibility, scalability, and ease of use. In this resource, e-commerce executives from Elaine Turner and Rock/Creek provide a demonstration on how they're leveraging SaaS tools to help ignite innovation, simplify processes, and more.

  • Assessing the Benefits of Social and Cloud-Based CRM Tools

    Sponsored by: Microsoft

    Do the cloud and CRM go hand in hand? Most will argue yes. In this expert e-guide, tap into advantages of CRM in the cloud, and learn how technology company Shuttle Cloud uses cloud tools to manage customers, organize sales leads and for hiring internally. Plus, gain tips for making social CRM tools work effectively in your organization.

  • How to Gain Full Visibility into Customers, Projects, and Profitability

    Sponsored by: FinancialForce

    This video explores how you can bring together CRM and professional services automation (PSA) tools in one dashboard in order to gain full visibility into project status, customer interactions, and business expenses.

  • Build Inspired Storefront Experiences in the Cloud

    Sponsored by: Oracle Corporation

    Learn about a SaaS strategy that can allow you to launch an innovative online storefront. Discover features like site search and navigation, preview capability without affecting the live site, promotions and recommendations, and much more.

  • Seamless Integration: One Data Source Means Fewer Errors

    Sponsored by: FinancialForce

    In this webcast, IRM's CFO, Richard Jarvis, discusses their transition to a single cloud-based professional services automation (PSA) system. Learn about the key benefits IRM experienced after integrating a PSA tool with their CRM platform, including: cross-company visibility, seamless integration from opportunity to services team, and more.

  • On Demand Webcast: Elaine Turner Extends Her Reach with Commerce Cloud Platform

    Sponsored by: Oracle Corporation

    Watch now to hear Elaine Turner's Director of ecommerce, Carrie Leader, discuss key strategies for building an ecommerce business as a branded manufacturer. Learn how Elaine Turner used a Cloud ecommerce platform to create a new destination site where visitors can research, buy, or engage with the brand to support sales in all channels.

  • Commerce Cloud Customer Interview: Carrie Leader on Elaine Turner's Customized Transformation

    Sponsored by: Oracle Corporation

    In this interview Carrie Leader, the director of eCommerce at fashion brand Elaine Turner, describes Elaine Turner's migration to a cloud-based ecommerce platform. Discover how this new technology is allowing their business to reach new heights in the today's modern landscape.

  • Research Brief: Oracle Commerce Gets the Cloud Treatment

    Sponsored by: Oracle Corporation

    This brief analyzes the key differentiating capabilities of a new cloud ecommerce offering and will provide guidance to eBusiness and channel strategy professionals on how to evaluate this solution as part of their commerce technology replatforming initiatives

  • Commerce Cloud: Scale, Security, and Performance

    Sponsored by: Oracle Corporation

    Explore the long term cost, features, and capabilities of commerce cloud technology. Discover how you can simply your IT footprint, increase focus on your core business, be more innovative with an API-first architecture, and more.

  • Socially Enabling Businesses Across the Globe

    Sponsored by: Oracle Corporation

    Today, social is the new business norm. But unlike in the past, numerous siloed social solutions won't cut it anymore. In this resource, learn how you can properly integrate social into your business to improve customer experience management strategies, and collaboration across departments.

  • The Six Key Inflection Points You Can't Ignore in IT Infrastructure and Operations

    Sponsored by: NetEnrich

    In this webcast, Raju Chekuri, CEO of NetEnrich, addresses the constantly shifting landscape of IT and several best practices that will help you excel at meeting your specific IT demands. Tune in now to discover and solve the 6 key challenges faced when optimizing your operations for the cloud.

  • A Guide to UC Cloud Services Providers and Their Security Measures

    Sponsored by: Carousel Industries

    In this expert e-guide, you will discover the best practices for deploying cloud-based UC platforms. Read this exclusive guide now to assuage your UC fears about encryption and multi-tenancy, and bolster your UC cloud platform security.

  • An Expert Guide to the Best Practices for Cloud-Based UC

    Sponsored by: Carousel Industries

    In this exclusive e-guide, you will discover why cloud UC best fits today's mobile workforce, and why enterprises are moving beyond premises-based UC hardware and choosing cloud-based UC technology.

  • Exclusive E-Guide: The Advantages of Hosted Unified Communications and Hosted IP

    Sponsored by: Carousel Industries

    In this exclusive e-guide, you will learn why more organizations are deploying hosted IP telephony and UCC services to reap the benefits of the cloud. Read on now to discover the boons of Unified Communications as a Service (UCaaS), and key into the 5 main advantages of UCaaS over on-premises deployments in the new IT reality.

  • Linux and Cloud Transform Business-Critical Application Development

    Sponsored by: IBM

    In this resource, you will discover how your IT can leverage the LinuxONE platform to deliver unparalleled system uptime, data security, and superior QoS—supporting superior business agility. Read on to glean why this platform is most effective for database and high-I/O workloads.

  • Cloud Deployment Elucidates Pros and Cons for Legacy Applications

    Sponsored by: Oracle Corporation

    There are many common mistakes organizations make when deploying applications in the cloud—and each differs in severity. Read on to discover several commonplace mistakes made in cloud application deployment, as well as determine the pros and cons of legacy applications that the cloud elucidates.

  • 4 Ways to Enhance Mobile App User Engagement

    Sponsored by: Magnet

    This guide reveals how the key to building lasting relationships with customers via mobile applications lies beyond SMS or push notifications. Uncover 4 ways to drive mobile engagement and enhance customer satisfaction.

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