Cloud CRM Research
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Why Deliver Customer Service through the Cloud?
Sponsored by: Oracle Corporation UK LtdWatch this webcast to learn the advantage of cloud-based customer service delivery, including rapid implementation, an instant return-on-investment, flexibility and easy upgrades, capabilities to handle a mobile workforce, optimal security, and the ability to focus your resources on high-value tasks.
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The Business Value of CX: Customer Service in the Cloud
Sponsored by: Oracle Corporation UK LtdThis webcast explains that you don't have to move everything to the cloud, and that – in some cases – it's actually preferable to keep some things on premise. Learn how you can develop a hybrid approach and find an adaptable provider able to pull data from legacy systems to the cloud and vice versa.
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Driving Enterprise-Grade Cloud Applications: The Benefits of Cloud Without Compromise
Sponsored by: Oracle Corporation UK LtdDeploying your business applications in the cloud can deliver both short- and long-term benefits, including cost savings, improved agility, and faster innovation—but only if your cloud is enterprise-grade. Access this white paper to evaluate your cloud strategy and learn why niche cloud providers just can't deliver on the full promise of the cloud.
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Oracle Cloud Customer Service and Support: Great Experiences
Sponsored by: Oracle Corporation UK LtdView this brief video for great customer service strategies that allow your customers to connect with service resources whenever and wherever they need. Also, discover how to get deeper insight into your clients' history and interactions with your business and services.
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Oracle Taleo Enterprise Cloud Service: Talent Intelligence for Employee Insight
Sponsored by: Oracle Corporation UK LtdThis white paper discusses a cloud-based talent intelligence technology that optimizes talent management to streamline the process of hiring, managing, retaining and developing your employees. Discover how this advanced cloud solution gives managers the insights they need to make more-informed workforce decisions.
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Deploying Customer Service in the Cloud
Sponsored by: Oracle Corporation UK LtdThis white paper offers best practices for successfully deploying and implementing cloud technology into your customer experience management strategy. Access tips for advancing through the four phases in the cloud deployment process from implementation to transformation.
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Presentation Transcript: Why It's Time to Retire that Aging HR System and Embrace the Cloud!
Sponsored by: WorkdayIn this presentation transcript to find out why organizations are moving their human capital management (HCM) processes to the cloud. Read now to hear first-hand from leading organizations who will share why they made the move to the cloud and the benefits they gained.
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Podcast: Why It's Time to Retire that Aging HR System and Embrace the Cloud!
Sponsored by: WorkdayIn this podcast find out why organizations are moving their human capital management (HCM) processes to the cloud. Tune in now to hear first-hand from leading organizations who will share why they made the move to the cloud and the benefits they gained.
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Retire That Aging HR System and Embrace the Cloud! Why Now Is the Time
Sponsored by: WorkdayIn this webcast find out why organizations are moving their human capital management (HCM) processes to the cloud. Watch now to hear first-hand from leading organizations who will share why they made the move to the cloud and the benefits they gained.
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Oracle Exalogic Elastic Cloud: Efficiency, Performance, Unmatched ROI
Sponsored by: ORACLE APACWatch this brief video today to explore the success that others have had since deploying Oracle Exalogic cloud technology, and learn how you can improve the efficiency, performance, and ROI of your cloud investment. Discover the performance and scalability benefits Exalogic can bring your business, and more. Watch now to get started.
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Cloud delivers 1.7 times more ROI
Sponsored by: ComputerWeekly.comNucleus Research evaluates the business case for running applications in the cloud.
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Big Data Analytics
Sponsored by: ComputerWeekly.comIDC explores the initial impact that Big Data is having on organisations, its impact on IT architectures, delivery models and future roadmaps.
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Agile , Secure, Reliable: World-Class Customer Service in the Cloud
Sponsored by: Oracle CorporationBusinesses looking to reduce the costs of customer service should look to the cloud. A recent Frost and Sullivan study found that cloud-based contact centers can reduce TCO by 77% in the first year vs. on-premise systems. Read on to learn about a cloud-based customer service platform and the benefits it can provide your business.
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Network Purchasing Intentions 2012
Sponsored by: ComputerWeekly.comThis in-depth research from Computer Weekly and Tech-Target, reveals the IT networking trends and spending priorities for European IT professionals in 2012.
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The power of cloud: Driving business model innovation (Full Report)
Sponsored by: IBMThis paper offers a glimpse of how technology and social connectivity trends have created the perfect opportunity for you to embrace the power of the cloud to optimize, innovate and disrupt business models. Learn the results of a survey on how business and technology executives use the cloud today and how they plan to harness its power tomorrow.
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Enterprise Services for Cloud Computing. Flexibly support your hybrid delivery environment
Sponsored by: Hewlett-Packard LimitedThis white paper introduces a new stack of services designed to help you embrace cloud computing. Discover the benefits they can offer your business and learn how they can drive innovation.
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Get value sooner. HP Enterprise Cloud Services for SAP Applications
Sponsored by: Hewlett-Packard LimitedRead this white paper to learn about new virtual private cloud services that can help you meet the pressing demands of your end-users without overstretching your budget.
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Mobile cloud computing vs. cloud computing in building or hosting mobile apps
Sponsored by: SAP America, Inc.Read this expert e-guide for explanations of some of the key differences between mobile and regular cloud computing, including the need for additional testing capabilities, the need to allow for disconnected operation, the need to be mindful of limited energy available on mobile devices, and more.
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TwinStrata CloudArray Subscription
Sponsored by: TwinStrata, Inc.TwinStrata CloudArray®, a downloadable virtual appliance makes cloud storage as fast, safe and easy-to-access as enterprise-grade local storage. Get all the benefits of cloud storage – cost and time savings, unlimited storage, disaster recovery, and more.
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Cloud for Service Providers
Sponsored by: Citrix Systems, Inc.This 3-minute video explains why Citrix solutions offer reliable, scalable ways to help you not only build your cloud platform, but to also build your cloud business for clients of any shapes and sizes.
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A Subsidiary Perspective – Running a Two-Tier ERP Model with SAP Business ByDesign
Sponsored by: SAP America, Inc.In this videocast learn how cloud computing was incorporated successfully in a two-tier enterprise resource planning (ERP) strategy. Some of the key aspects include how this strategy increased efficiency and freed up time, the benefits this strategy had both financially and within the work flow, and how this strategy was governed for success.
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Build Your Cloud, Build Your Profit
Sponsored by: Citrix Systems, Inc.Download the whitepaper, Build Your Cloud, Build Your Profit, to learn how service providers can deliver profitable, differentiated cloud services using a proven cloud platform.
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Cisco ScanSafe and AVC Support Cloud Intelligent Network
Sponsored by: Cisco Systems, Inc.This case study showcases how, in just two years, Cisco was able to move their enterprise resource planning (ERP), sales force management (SFA) and customer relationship management (CRM) applications to a private cloud. Along with leveraging public cloud software as a service, Cisco significantly reduced TCO and boosted their agility.
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Geoffrey Moore on Application Transformation –Part 1
Sponsored by: Hewlett-Packard CompanyThis video featuring the insight of Geoffrey Moore, renowned advisor and author, outlines how enterprises have exhausted their efforts retaining and refining their systems of record, while innovative systems of engagement, such as Facebook, Twitter, YouTube and other means of communication and collaboration, still have plenty of potential to offer.
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Application Transformation – evolution or revolution?
Sponsored by: Hewlett-Packard CompanyWith a variety of new application transformation solutions, businesses are attempting to bring together cloud, mobile and collaborative technologies to expand reach, enhance customer engagement, and drive bigger revenues. Access this video for more on the application transformation evolution and how it can affect your business and its success.
