ComputerWeekly.com Research Library

Powered by Bitpipe.com

Cloud CRM Research

  • Six Tips to Improve the Customer Experience and Streamline Operations with a Cloud Contact Center

    Sponsored by: Genesys

    Discover six tips designed to help you deliver the level of customer experience expected by today's omnichannel users. Learn how to leverage the benefits of a cloud-based contact center, engage more with customers, and more.

  • Hosting Provider Elastx Transforms App Lifecycle Management with Scale-out Storage

    Sponsored by: NetApp SolidFire

    Avoid the performance variability challenges of legacy storage systems. Read this case study to discover how Elastx transformed their cloud hosting performance, eliminated I/O bottlenecks and the need for legacy SAN, and improved customer loyalty with the implementation of scale-out all-flash storage.

  • Determining the Business Value of Red Hat CloudForms

    Sponsored by: Red Hat

    Here are highlighted the benefits of a vendor-agnostic platform for self-service provisioning across hybrid multivendor virtualized, private cloud, public cloud, and container-based environments. Access now to deliver services and infrastructure resources with agility across the entire estate.

  • Interactive Voice Response: Choosing the Right Strategy

    Sponsored by: Genesys

    Your interactive voice response (IVR) system should grow and change with your business and its customer base. Learn how to keep your IVR current by adding self-service options, moving to a cloud platform, and more.

  • The Value of Cloud ERP to Your Business

    Sponsored by: NetSuite

    Finding the right ERP strategy is critical because it helps perform and improve critical functions like automating core business operations, improving financial compliance, enhancing customer service, and more. Access this buyer's guide to help decide if on-premise ERP is right for your needs or if it's time to consider migrating to the cloud.

  • Cox Automotive Turbocharges Cloud Customer Experience

    Sponsored by: Red Hat

    Create a private cloud that provides a self-service IT portal for its resource provisioning—unlocking the potential to support development of new products while avoiding the risk of shadow IT.

  • Red Hat CloudForms: An Economic ROI Study

    Sponsored by: Red Hat

    Discover the ROI your business can realize by adopting CloudForms to simplify complex hypervisor and hybrid cloud environments across multiple providers. Download this infographic to improve the efficiency of cloud service delivery by discovering the benefits, costs, and long-term flexibility outlined here.

  • Cox Automotive Drives On-Time Delivery of IT Resources with Cloud Previsioning

    Sponsored by: Red Hat

    Discover how to deliver self-service access to, and drive the rapid delivery of, IT resources by adopting IaaS to manage all enterprise cloud infrastructures. Read on to merge multiple data sources with one cloud management platform that will also speed innovation and simplify IT provisioning.

  • Red Hat CloudForms Unifies and Improves Service Delivery and Management

    Sponsored by: Red Hat

    As your infrastructure evolves toward an Infrastructure-as-a-Service model, you need a management platform that follows suit. Download this white paper to simplify hybrid IT management with a platform that evolves to handle all container, virtual, private, and public cloud infrastructures.

  • 3 Steps to Secure Cloud Database-as-a-Service

    Sponsored by: Oracle Corporation UK Ltd

    Database-as-a-Service (DBaaS) may be easy to deploy and easy to manage, but it's not without its own security challenges. Evaluating a provider is an important first step, but where do you go from there? In this e-guide, we explore 3 key steps to ensuring secure cloud database services. Discover how to make your DBaaS migration safe and successful.

  • IT Relations: HR Manager

    Sponsored by: ComputerWeekly.com

    HR and IT departments have begun to work closely together over the last few years. While HR historically has often received limited attention, companies now understand the key role the department plays in the business. Consequently, companies are heavily investing in HR technology, particularly by moving their HR systems to the cloud.

  • How to Transition to a Cloud-Based Analytics Environment

    Sponsored by: Looker

    In this expert e-guide, find 4 simple steps to building the best BI program possible in a cloud network. Find out how these steps can help you a faster and more accessible cloud-based analytics program.

  • The Holistic Patient Health Record: Image Enabling the EHR

    Sponsored by: Ambra

    Discover how to provide seamless access to data and images within the EHR with a unified cloud framework. Learn the most important functionalities to look for in a cloud-enabled EHR system that prioritizes quality imaging, including: single sign-on, mobile accessibility, seamless image exchange, and scalable disaster recovery.

  • Your Journey to SAP HANA: 6 Steps to Success

    Sponsored by: Pure Storage

    How can you modernize and deliver on-demand services while keeping your existing SAP landscape optimized and your risks minimized? Read this document to learn the six incremental steps to SAP HANA implementation.

  • Enterprise-grade Cloud Management for Openstack with Red Hat Cloudforms

    Sponsored by: Red Hat

    Discover how to supplement OpenStack with essential, enterprise-grade cloud management and automation, thereby accelerating implementation and improving private and hybrid cloud manageability. Read on to find out more about this migration framework that additionally enables bimodal IT.

  • Salesforce Marketing Cloud Takes Customers Personally

    Sponsored by: Salesforce.com

    Amid the noise of burgeoning channels of communication, Salesforce's marketing automation platform helps companies address customer needs more personally.

  • What does cloud computing look like in 2016?

    Sponsored by: ComputerWeekly.com

    Cloud computing today is in a phase of rapid take-up. Technology as a service is a top priority for CIOs in Southeast Asia.This guide gives examples of how cloud computing is being harnessed within the region.

  • Simplify Your Operations to Deliver Quality Web Experiences

    Sponsored by: Akamai

    Delivering web experiences that meet growing customer expectations while also keeping sites and services simple for end users is difficult. Learn how you can foster collaboration across your teams, provide quality customer experiences, and overcome IT complexities by leveraging APIs and highly available apps.

  • Deepen Visibility into Cloud and Hybrid IT with Unified Infrastructure Management

    Sponsored by: CA Technologies

    Learn why it's recommended your organization extends the visibility of existing infrastructure tools with a unified, hybrid IT monitoring platform—providing visibility into traditional and next-generation technologies. Read on to take a unified approach to IT ops, and monitor all hybrid cloud, software-defined, and converged environments.

  • Service Cloud Brings Intuitive UI to Customer Service and Support

    Sponsored by: Salesforce.com

    Call center agents need to be able to access customer account information, but historically they have struggled to do so. In this guide, explore how Service Cloud can help you streamline your agents' access to critical customer information, and how the platform's UI and Lightning development architecture play large roles in that.

  • Improving Customer Service with Knowledge Management Systems

    Sponsored by: Salesforce.com

    Customer service is a battleground on which many companies fight to gain competitive edge. Access an exclusive Q&A with Larry Robinson, Senior VP of Product Management for the Service Cloud, and learn how to create solid customer experience and agent productivity using a knowledge management system.

  • Cloud-Based Business Management Software Guidebook

    Sponsored by: Dell Boomi

    This white paper explains how you can get the real-time access to synchronized customer data you need. Discover a cloud-based business management software suite that enables companies to manage core business operations in a single, integrated system, including ERP and CRM.

  • InterSystems CachĂ© gives PCS an advantage in cloudbased social media management applications

    Sponsored by: InterSystems

    Thanks to social media, brand perception can change rapidly in any given market. Read on to learn how cloud technology eases brand management in existing markets and transitions into new ones.

  • How to Get Everyone On-Board with a Cloud Migration Project

    Sponsored by: New Relic

    In this expert guide, discover five cloud benefits that may prove cloud migration naysayers wrong, including scalability and agility, visibility and governance, cost, and more.

  • Breaking the barriers to financial planning with exploratory analytics

    Sponsored by: IBM

    Financial planning and analysis (FP&A) is about to experience explosive growth due largely to cloud computing as well as exploratory and predictive analytics. Explore this comprehensive guide to learn about the booming growth that's about to happen in FP&A and prepare to take advantage of it.

Bitpipe Definitions: A B C D E F G H I J K L M N O P Q R S T U V W X Y Z Other

What's Popular at Bitpipe? Daily Top 50 Reports | Daily Top 100 Topics | Popular Report Topics

ComputerWeekly.com Research Library Copyright © 1998-2016 Bitpipe, Inc. All Rights Reserved.

Designated trademarks and brands are the property of their respective owners.

Use of this web site constitutes acceptance of the Bitpipe Terms and Conditions and Privacy Policy.