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  • Building an Outcome Based Strategy and the Benefits of Cloud Outsourcing

    Sponsored by: Dell, Inc.

    Guy Currier, Director of Global Cloud Solutions Marketing at Dell, examines the benefits and challenges of cloud outsourcing services, and explains how to build an outcome based strategy for IT organizations. View now to foster greater relationships between your IT and business members.

  • Leveraging IT Trends: The Benefits and Challenges of Cloud Outsourcing

    Sponsored by: Dell, Inc.

    In this webcast, Guy Currier, Director of Global Cloud Solutions Marketing at Dell, addresses how to leverage the new IT trends concerning cloud sourcing, and the benefits and challenges contained therein. View now to see why companies are placing a high stake in service-centric automation.

  • Wan Virtualization: Scaling Bandwidth and Increasing Application Reliability

    Sponsored by: Citrix

    This white paper provides an overview of a cloud-based, WAN virtualization solution that will improve the performance and reliability of business critical applications such as VDI, application virtualization, VoIP, video conferencing, ERP and CRM. Read on now to increase effective network capacity.

  • The Top 5 Must-Haves for Updating Your WAN Optimization Solution

    Sponsored by: Citrix

    This white paper discusses the WAN optimization tools that can make a big difference for the latest IT trends: virtualization, cloud computing, and other emerging technologies.

  • The Power of Next-Generation WAN: SD-WAN at the Forefront

    Sponsored by: Citrix

    This report explains how and why enterprise application evolution is pushing SD-WAN to the business forefront. Read on now to see how the virtualized WAN can connect the cloud to your branch locations, deliver superior user experience, and more.

  • T.H. March Transforms Customer Service with Oracle

    Sponsored by: Oracle Corporation

    This video shows how companies can implement a service cloud which allows engagement with customers in real time, on a one-to-one basis, through a multitude channels. See how you can use cloud services to increase your data storage capacity and improve your enterprise's customer service.

  • Will Hybrid Be the New Normal for Next-Generation WAN?

    Sponsored by: Citrix

    This report explains why enterprise network planners must design a WAN architecture that incorporates an integrated hybrid WAN solution. Read on here to learn more about next-generation hybrid WANs and what this means for the state of the enterprise.

  • Cloud Computing Drives the Competition: IT Transformation Case Study

    Sponsored by: VMware

    In this webcast, learn how Covance deployed several solutions from the vCloud Suite to enable their private cloud and build a coherent enterprise vision for software defined data center. Michael Lebiedzinski, Director of Private Cloud Engineering at Covance, talks about the importance of server virtualization during data center consolidation.

  • Embracing a Service Cloud for Improved Customer Service

    Sponsored by: Oracle Corporation

    This video shows how cloud services can be implemented to optimize your workforce, allowing you to deliver phenomenal customer service through any channel a customer chooses. Watch how doing so can help you improve operational efficiency and workforce productivity.

  • The Service Cloud in Action: Empower Call Center Teams and Customers

    Sponsored by: Oracle Corporation

    This video shows the many ways in which service clouds can assist in providing a complete customer service management approach across both assisted and self-service channels. Learn how cloud services can ensure your customers find the right answers quickly, wherever they are, and how you can better equip your customer support team.

  • Modern Customer Service with Cloud Services

    Sponsored by: Oracle Corporation

    Expectations for customer service are high and with a multitude of channels, it can become increasingly difficult to offer consistent, high quality customer service. This video explains how a flexible cloud service can help deliver exceptional customer service anytime, anywhere and through various channels and encourage self-service online.

  • Case Study – Convergys Transforms Customer Experience with Service Cloud

    Sponsored by: Oracle Corporation

    This video highlights how implementing a service cloud can enable the ability to provide customers with a differentiated experience through a multi-channel approach. Discover how service clouds can allow you to provide customers with tools and capabilities to drive self-service and equip your agents with the ability to provide consistent service.

  • The Digital Enterprise: Transforming Business in the Cloud

    Sponsored by: Melbourne IT

    This white paper looks at four common use cases that enterprises select when starting their digital journey. Also included are five steps established companies can take when transitioning to the cloud.

  • Simplify Your Journey into the Cloud with Hybrid Management

    Sponsored by: Oracle Corporation

    In this webcast, enterprise cloud experts including Dan Koloski, Senior Director of Product Management at Oracle, examine a game-changing enterprise cloud management platform. View this video to access a suite of services for building modern secure cloud applications, which includes mobile, business analytics, and data management.

  • Case Study: Beachbody Handles Rapid Growth with a Service Cloud

    Sponsored by: Oracle Corporation

    This video demonstrates how Beachbody's rapid growth and success can be attributed largely to their use of cloud services. Watch how taking advantage of cloud services can allow you to focus less on data management, and more on growth and revenue.

  • Addressing Remote and Endpoint Backup Challenges with the Cloud

    Sponsored by:

    This handbook provides you with an overview of challenges associated with remote data protection and the products available today to address them. Read on now to address your endpoint data protection concerns, as well as how to choose the right cloud endpoint backup products for your organization.

  • How to Virtualize Disaster Recovery with Cloud Computing

    Sponsored by: IBM

    This white paper outlines how your business can grow securely and thrive in the expanding data universe, bolstered by one enterprise-grade, cloud-enabled disaster planning platform. Access this white paper to learn more about how cloud-based business resilience can provide an alternative to traditional disaster recovery.

  • Are You Getting the Most from Your Hybrid IT Environment?

    Sponsored by: IBM

    This white paper demonstrates how to find the right sourcing provider for your organization, and highlights several areas in which providers should be effective in hybrid environments.

  • The Unified Communications Guide: 6 Ways to Boosting Productivity

    Sponsored by: ThinkingPhones

    This white paper highlights 6 key advantages stemming from employing the cloud in your enterprise unified communications (UC). Read on here to see why the cloud isn't just a fad, and can deliver you the following advantages.

  • Cloud-Based Communication Case Study: Upgrading TheLadders

    Sponsored by: ThinkingPhones

    In this webcast case study, Nick Giordano, Technical Support Specialist at TheLadders, explains how his organization upgraded their infrastructure by transitioning from a legacy system to cloud-enabled business communications through a third-party service.

  • Stacking Up Cloud Service Providers: Microsoft Azure vs. Amazon Web Services

    Sponsored by: Pluralsight

    In this webinar, Pluralsight author & IT consultant Elias Khnaser compares and examines the differences between Amazon Web Services (AWS) and Microsoft Azure cloud services. Access this video to get an inside look at how to make more informed decisions as you migrate your workloads to the public cloud.

  • Are Advanced Analytics the Holy Grail of Hybrid Cloud Computing?

    Sponsored by: Dell, Inc.

    In this webcast, Shawn Rogers, Chief Research Officer of Information Management at Dell, explains how advanced analytics are providing unprecedented gains for organizations utilizing hybrid cloud environments. View now to catch an insider look at the 2015 Cloud World Forum.

  • Is Data Less Secure in the Cloud: Fact or Myth?

    Sponsored by: Dell, Inc.

    In this brief webcast, Ramses Gallego, Security Strategist at Dell Software, highlights the questions that should be asked about the processes and people involved in enterprise data sharing and transfer. Click here to see why a cloud approach to data security may be the best strategy.

  • The Best Cloud Architecture for Your Contact Center

    Sponsored by: Interactive Intelligence, Inc.

    This resource will help your organization to better understand the options available to you as you enhance or replace your existing contact center capabilities. Read on to explore the pros and cons of each type of cloud architecture; their impact on customer engagement; and more.

  • Infographic: The Best Cloud Architecture for your Contact Center

    Sponsored by: Interactive Intelligence, Inc.

    Which cloud architecture best fits your contact center's unique needs? This helpful resource will tell you the three questions you should ask about each of the four options—private, public, distributed, or hybrid—in order to make the right decision.

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