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Cloud CRM White Papers

  • How to Build Marketplaces that Stand Out

    Sponsored by: Twilio

    Communication is the foundation of a successful marketplace and establishing your deal frequency. Producers need to be connected to consumers and vice versa. Learn how to make the most of each customer interaction by increasing the effectiveness of communication on both the customer (app) and support (CRM) sides.

  • Evaluating Hybrid Cloud Management Vendors

    Sponsored by: Red Hat

    This report by Forrester evaluates the strengths and weaknesses of 11 hybrid cloud management vendors. See how each vendor scored on core criteria, and uncover which 7 vendors lead the way.

  • Cloud Migrations: Realize the Power of a Next-Gen Infrastructure

    Sponsored by: Red Hat

    The name of the game is delivery—the highest quality at the lowest price. Many are seeing a cloud migration as the best game plan, but are unsure about how to get there. Read on to learn about a consulting service that guides you every step of the way in your migration to the cloud.

  • Optimize Application Life Cycle with a Hybrid Cloud Strategy

    Sponsored by: NetApp

    In this white paper, you will discover how to create a seamless app development process by leveraging a hybrid cloud strategy. Access now to uncover a 3-phase approach to a faster app lifecycle.

  • What does cloud computing look like in 2016?

    Sponsored by: ComputerWeekly.com

    Cloud computing today is in a phase of rapid take-up. Technology as a service is a top priority for CIOs in Southeast Asia.This guide gives examples of how cloud computing is being harnessed within the region.

  • Simplifying Operations to Deliver Modern Web Experiences

    Sponsored by: Akamai

    Delivering modern web experiences that meet growing customer expectations can be quite complex while keeping sites and services simple for end users. Discover how a next-generation CDN provides cloud-based logic to simplify network architectures, foster collaboration across your teams, and coordinate a quality experience for a varied audience.

  • Will Cloud Computing Continue to Drive Digital Business in 2016?

    Sponsored by: Gartner

    In this informational analysis from Gartner, you will discover how to adapt your IT strategies and leverage key cloud computing capabilities for the digital business in 2016. Download now to access relevant key findings about the competitive advantage of cloud computing, and more.

  • Discover the Keys to Fast App Deployment

    Sponsored by: BT

    Do your IT professionals find themselves bogged down in an endless cycle of configuration, testing and local rollout? Learn how to increase your agility, and save your IT managers the endless hassle of manual deployment with cloud-based app automation. Download this paper now to get SLA-assured availability and security.

  • From Why to Why Not: The Top 5 Risks of Delaying a Move to the Cloud

    Sponsored by: Infor

    Cost savings are the primary reason that most people are making the switch to cloud, but there are 4 more significant reasons why putting off cloud adoption creates risk for those delaying the inevitable. Access this paper to discover in-depth insight into these top 5 risks.

  • ERP Report: Agility and Communication in the Cloud

    Sponsored by: Infor

    This Aberdeen Group research report illustrates how top performing manufacturers ensure that their ERP strategies remain current to provide essential functionality and support growth. Read on to consider cloud ERP deployment to perform automatic software updates and more.

  • One Integrated Solution Vs. Software Silos

    Sponsored by: NetSuite

    Data is often fragmented and scattered across different databases and applications, making it difficult and time-consuming to tie multiple sources of data together. Access this comparison guide to discover how a single, integrated software suite provides you with the key business data you need for a unified view of your customers.

  • How an Integrated Business Platform Helped Lucy Locket Grow its Online Business to 50% of its Revenue

    Sponsored by: NetSuite

    This case study examines how an integrated business platform helped Lucy Locket grow its online business to 50% of its revenue. Discover how the cloud can help you easily manage finance, inventory, e-commerce, and CRM with real-time reporting and seamless scalability.

  • A Buyer's Guide to ERP Business Management Software

    Sponsored by: NetSuite

    The definitions and implementations for ERP seem to vary from one site to the next. These differences, however, underscore the flexibility that can make an ERP system a powerful business management tool. This ERP buyer's guide compares solutions, and weighs the benefits of on-premise vs. cloud ERP.

  • InterSystems Caché gives PCS an advantage in cloudbased social media management applications

    Sponsored by: InterSystems

    Thanks to social media, brand perception can change rapidly in any given market. Read on to learn how cloud technology eases brand management in existing markets and transitions into new ones.

  • Driving Sales with Mobile, Real-Time Analytics

    Sponsored by: Tableau Software

    In this post, learn how you can combine the mobile app for Salesforce with embedded dashboard technology to get a rapid visual read on your entire sales pipeline, shorten pipeline review times, and prioritize calls accordingly. Plus, watch a brief demo to see how it works.

  • Breaking the barriers to financial planning with exploratory analytics

    Sponsored by: IBM

    Financial planning and analysis (FP&A) is about to experience explosive growth due largely to cloud computing as well as exploratory and predictive analytics. Explore this comprehensive guide to learn about the booming growth that's about to happen in FP&A and prepare to take advantage of it.

  • Calculating the Economics of Private Cloud

    Sponsored by: Stratoscale

    Discover in this white paper how to define the economics of using private cloud, breaking down in detail the value drivers and why it's a worthy investment. Read on gain the cost efficiency, agility, and time-to-market private cloud delivers.

  • Internet of Things: Enterprise Risks, Platform Options to Consider

    Sponsored by: Xively by LogMeIn

    The Internet of Things (IoT) increases the number of security risks businesses face, becoming a backdoor for attackers into the enterprise. Discover 7 key security risks associated with IoT and how to manage them. Plus learn how robust cloud platforms will allow IoT to reach its potential.

  • A Case Study for Kalibrate: A Cloud-Driven Adaptive Edge

    Sponsored by: Rackspace

    This case study demonstrates how Kalibrate, a next-gen SaaS solution provider, produced synergy by uniting its data and location intelligence to achieve a full and seamless eco-system through private cloud integration. Access now to take advantage of cloud SaaS and give your organization a cloud-driven adaptive edge.

  • How Cloud Computing Changes the Role of IT

    Sponsored by: MASERGY

    Optimize the performance of your SaaS-based apps by examining network traffic to determine how much of your bandwidth they consume. Discover how to work with end users to improve their cloud-based app experience, and ensure your network is in top shape to accommodate all workloads.

  • Data Sovereignty and Your Path to True Information Governance

    Sponsored by: Commvault

    Address requirements for how and where your valuable data is stored, and discover how to overcome data sovereignty risk with a comprehensive approach to information governance. Read on to safely adopt cloud services while keeping in mind the complexity of compliance, and learn 3 strategies for reducing risk.

  • Service Cloud Brings Intuitive UI to Customer Service and Support

    Sponsored by: Salesforce.com

    Call center agents need to be able to access customer account information, but historically they have struggled to do so. In this guide, explore how Service Cloud can help you streamline your agents' access to critical customer information, and how the platform's UI and Lightning development architecture play large roles in that.

  • Improving Customer Service with Knowledge Management Systems

    Sponsored by: Salesforce.com

    Customer service is a battleground on which many companies fight to gain competitive edge. Access an exclusive Q&A with Larry Robinson, Senior VP of Product Management for the Service Cloud, and learn how to create solid customer experience and agent productivity using a knowledge management system.

  • How to Get Everyone On-Board with a Cloud Migration Project

    Sponsored by: New Relic

    In this expert guide, discover five cloud benefits that may prove cloud migration naysayers wrong, including scalability and agility, visibility and governance, cost, and more.

  • Hitachi Supports Rapid Growth with Cloud-Based Sales Software

    Sponsored by: Oracle Corporation

    As Hitachi Consulting Corporation planned for rapid expansion, they needed to establish a scalable CRM and marketing platform to support this growth and consolidate their existing systems. Discover how Hitachi deployed cloud-based sales and marketing tools to support rapid annual revenue growth from $80 million to $740 million.

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