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Cloud CRM White Papers

  • Building a Cloud Network: What Does It Mean?

    Sponsored by: MASERGY

    Building a network that supports cloud computing appears, for many engineers, to be a path paved by fat pipes. But that's not always the case. Find out what it means – and what it will take – to build a cloud network for your business.

  • How Cloud Computing Changes the Role of IT

    Sponsored by: MASERGY

    Optimize the performance of your SaaS-based apps by examining network traffic to determine how much of your bandwidth they consume. Discover how to work with end users to improve their cloud-based app experience, and ensure your network is in top shape to accommodate all workloads.

  • Data Sovereignty and Your Path to True Information Governance

    Sponsored by: Commvault

    Address requirements for how and where your valuable data is stored, and discover how to overcome data sovereignty risk with a comprehensive approach to information governance. Read on to safely adopt cloud services while keeping in mind the complexity of compliance, and learn 3 strategies for reducing risk.

  • IBM's Content-Focused Mobile App for Sales Teams – Powered by Box Platform

    Sponsored by: Box

    Not all applications are secure and seamless enough to handle the content your sales team needs, and on the fly. Learn about IBM's new app that can enable your sales teams to interact with your most pertinent customer content and data on-the-go with one PaaS mobile platform.

  • The Challenges of New Billing and Revenue Models

    Sponsored by: Oracle Corporation

    Companies can't afford to see sales productivity drop during business model transitions. Uncover how modern CPQ strategies can deliver best sales performance even when switching to new billing or revenue models.

  • Overcoming the Challenges of Sales Channel Expansion

    Sponsored by: Oracle Corporation

    Take a quick look at how you can use cloud CPQ to meet the challenge of delivering consistent quoting, pricing, and service across all sales channels. Learn how you can use this strategy to grow into new markets without compromising accuracy.

  • Solving The Challenges of Complex Product, Pricing, and Quoting Requirements

    Sponsored by: Oracle Corporation

    Examine how you can use cloud CPQ tools to improve the efficiency of your existing CRM systems, streamline quote-to-order, and create a more stable, standardized sales process. Plus, explore how NextGen Healthcare achieved an 80% reduction in time from quote inception-to-close.

  • Defending Your Office 365 Data: A Complete Guide

    Sponsored by: Datto, Inc.

    Discover the pertinent security risks inherent in Office 365, and learn where its built-in security falls short and how you can shore up your defenses to compensate. Gain the knowledge you need to stay secure while taking advantage of the benefits of Office 365 by learning about the 5 most prevalent threats to this platform.

  • Cloud Natives vs. Cloud Immigrants: Different Approaches, Similar Goals

    Sponsored by: CDW

    If your business is considering a cloud delivery model for new apps and infrastructure, read this resource to deliver considerable cloud value to your SMB based on your IT consumption model. Discover how two cloud adoption archetypes—cloud natives and immigrants—can build a hybrid cloud foundation together.

  • Searching for the Right SaaS Service-Level Agreement

    Sponsored by: Microsoft

    In this expert guide, IT leaders weigh in on important points to consider when evaluating SaaS service-level agreements, including whether or not guaranteed uptime and availability are covered.

  • Why Small Businesses Appear Slow to Embrace the Cloud

    Sponsored by: CDW

    While research suggests smaller firms are still on the fence about cloud computing, their adoption of cloud will rapidly increase over the next year. Discover in this resource how and when small businesses are adopting cloud technologies, and why SaaS adoptions are so popular in SMBs.

  • CPQ Cloud Solves the Challenges of Siloed Business Systems

    Sponsored by: Oracle Corporation

    Explore the sales benefits of integrating CPQ, CRM, and ERP systems. Discover how Symantec used this strategy to fix errors with product synchronization and accurate discounting across system silos.

  • Cloud 401: Navigating Advanced Topics in Cloud Computing

    Sponsored by: CDW

    Thus far, IT pros-turned-cloud-proponents have yet to source a guide that's comprehensive enough to span cloud advancements. Discover in this research report how to effectively navigate advanced topics in cloud computing, and learn the essential role your IT plays in cloud integration.

  • 7 Trends Impacting Enterprise Campus Networks

    Sponsored by: Juniper Networks, Inc.

    Discover in this exclusive white paper 7 prevalent issues in today's enterprise campus networks, and how to leverage a cloud-enabled network to seamlessly glue your network edge to the cloud and optimize your cloud applications.

  • Microsoft Dynamics CRM: Comparing 2016 to 2015

    Sponsored by: TechData Corporation

    What are the latest features in Microsoft Dynamics CRM to help you deliver exceptional customer experiences? View a side-by-side features comparison for the 2016 and 2015 versions of Microsoft Dynamics CRM Online. Uncover the differences for features, like: information discovery, SMS marketing, social CRM, and more.

  • Discover the Best Ways to Manage Shadow IT

    Sponsored by: Juniper Networks, Inc.

    Should you eliminate, coexist with, or embrace shadow IT? Access this guide to discover the current trends driving the rise of shadow IT, explore the drawbacks and benefits it offers, and learn how designing and building the right network is essential for your preferred shadow IT strategy.

  • Deploy Dynamics CRM Online Faster for an Accelerated ROI

    Sponsored by: TechData Corporation

    How can you expedite the CRM onboarding process to gain an accelerated ROI? Take a quick look into Microsoft Dynamics CRM Online coupled with a quick deployment tool. See a side-by-side feature comparison of this fast onboarding strategy vs. a professional subscription.

  • Microsoft Dynamics CRM Online: Pricing and Licensing Quick Reference Guide

    Sponsored by: TechData Corporation

    This quick reference guide to Microsoft Dynamics CRM Online offers a look into licensing and pricing basics. Find out about the latest feature releases, licensing programs, and much more.

  • Supercharge Sales Productivity with Modern CPQ

    Sponsored by: Oracle Corporation

    Discover how you can supercharge your sales team productivity with cloud-based CPQ tools. Learn how you can improve your close rate by automating approval workflows, guiding reps through a best-practice sale every time, and more.

  • Top 3 Reasons Your Enterprise Network Matters More in the Cloud Era

    Sponsored by: Juniper Networks, Inc.

    Explore the top 3 IT trends that will impact your cloud strategy, and learn how to build a network that's 100% cloud-ready. Read on to prepare your network for high bandwidth demands, high SLAs, increased scalability and security requirements, and more.

  • Top 3 Ways to Modernize Your Enterprise Campus Network

    Sponsored by: Juniper Networks, Inc.

    Are you prepared to secure campus and branch networks in your cloud-enabled enterprise? Discover in this expert white paper how to modernize your enterprise campus network by utilizing 3 proven, cloud-driven strategies. Read on for guidance on simplifying your network, adopting an open framework, and more.

  • Private Cloud in the Hybrid Cloud Era: Driving Better Business Value and Agility

    Sponsored by: IBM

    Whether it's a private, public, or hybrid cloud, cloud computing is changing the way businesses carry out their IT services and expand their network reach. In this informative white paper, assess the role of your private cloud in the hybrid cloud era – and access strategies for increased cloud service agility and performance.

  • VMware Horizon Air Hybrid-Mode Bets Big on Cloud-based Desktops

    Sponsored by: Dell, Inc., Intel and VMware

    VMware Horizon Air Hybrid-Mode moves virtual desktop, app, and infrastructure management to the cloud, but it unfortunately doesn't support Horizon View. In this e-guide, Independent Industry Analyst Gabe Knuth explains why VMware is now expanding Horizon View into a cloud platform to satisfy your IT admins.

  • The CIO's Guide to the Data Center of the Future

    Sponsored by: Windsor Group

    Both public and private cloud data centers continue to drive considerable transformation in enterprise data centers. Learn from this exclusive e-guide what the future holds for your enterprise's data center, and additionally prepare for this evolution with 5 tips for CIOs.

  • Profiting from CRM Deployments in the Cloud

    Sponsored by: Microsoft

    This white paper highlights a set of easy-to-deploy cloud CRM products, services and enablement tools that can help you improve your total value proposition.

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