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Cloud CRM White Papers

  • The Top 5 Technology Headaches Hindering Innovation Today

    Sponsored by: Dell, Inc.

    In this paper, you will address the 5 more onerous issues holding CIOs back from delivering real value and reliability from their IT support. Read on now to discover the mobile headaches of your workplace, and learn how to deliver flexibility for cloud workloads and ensure reliable performance for IoT.

  • Cloud Deployment Elucidates Pros and Cons for Legacy Applications

    Sponsored by: Oracle Corporation

    There are many common mistakes organizations make when deploying applications in the cloud—and each differs in severity. Read on to discover several commonplace mistakes made in cloud application deployment, as well as determine the pros and cons of legacy applications that the cloud elucidates.

  • Big Data Prep in The Cloud: Data Sheet

    Sponsored by: Oracle Corporation

    Preparing data for analysis at any scale is a notoriously time consuming and error prone process. In this data sheet you will learn why accelerating and automating data preparation is the key to unlocking the potential of all your data.

  • Colocation Transforms Cloud Service Platform Provider's Business

    Sponsored by: Colt Data Centre Services

    In this case study, you will discover how e-BO overcame its own complex challenge of delivering high performance, and secure and resilient cloud platforms in the public sector with outsourced data center colocation. Read on to learn the flexibility, scalability, and cost savings colocation may deliver you.

  • Prepare For Hybrid Cloud By Hyper-Converging your IT

    Sponsored by: Hewlett-Packard Enterprise

    In this solution brief, you will learn how to make your IT hybrid cloud-ready by utilizing one scalable, modular appliance to converge your IT. Read on now to implement this hyper-converged infrastructure to reduce operating expenses and eliminate infrastructure and management complexity.

  • Assessing the Benefits of Social and Cloud-Based CRM Tools

    Sponsored by: Microsoft

    Do the cloud and CRM go hand in hand? Most will argue yes. In this expert e-guide, tap into advantages of CRM in the cloud, and learn how technology company Shuttle Cloud uses cloud tools to manage customers, organize sales leads and for hiring internally. Plus, gain tips for making social CRM tools work effectively in your organization.

  • Choosing the Right Hybrid Cloud Solution for Microsoft SQL Server

    Sponsored by: Rackspace

    In this resource, you will discover how to choose the right hybrid cloud solution for Microsoft SQL Server, based on your enterprise workloads. Read on now to gain expert help in leveraging SQL Server for private cloud and learn how to run SQL Server on an Azure VM, and more.

  • Build Inspired Storefront Experiences in the Cloud

    Sponsored by: Oracle Corporation

    Learn about a SaaS strategy that can allow you to launch an innovative online storefront. Discover features like site search and navigation, preview capability without affecting the live site, promotions and recommendations, and much more.

  • Research Brief: Oracle Commerce Gets the Cloud Treatment

    Sponsored by: Oracle Corporation

    This brief analyzes the key differentiating capabilities of a new cloud ecommerce offering and will provide guidance to eBusiness and channel strategy professionals on how to evaluate this solution as part of their commerce technology replatforming initiatives

  • Commerce Cloud: Scale, Security, and Performance

    Sponsored by: Oracle Corporation

    Explore the long term cost, features, and capabilities of commerce cloud technology. Discover how you can simply your IT footprint, increase focus on your core business, be more innovative with an API-first architecture, and more.

  • Socially Enabling Businesses Across the Globe

    Sponsored by: Oracle Corporation

    Today, social is the new business norm. But unlike in the past, numerous siloed social solutions won't cut it anymore. In this resource, learn how you can properly integrate social into your business to improve customer experience management strategies, and collaboration across departments.

  • How to Deploy Infrastructure as a Service (IaaS) with a Solid Cloud Foundation

    Sponsored by: Ingram Micro

    In this white paper, you will discover how to deploy infrastructure as a service (IaaS) by way of integrating cloud with your IT resources and processes. Read on to access a data center solution built on a flexible IT infrastructure that can deliver efficient and versatile IT services.

  • Bad Data is a Customer Experience Killer: Evaluating Today's Data Quality Solutions

    Sponsored by: Trillium Software

    In this report for enterprise architecture (EA) pros, you will determine the right partner for your data quality needs. Access this report to tailor your data quality services to your customer ecosystem and accommodate for a wide array of applications, big data environments, and the cloud.

  • Cloud-based CRM: Top Sales, Marketing, and Customer Service Benefits

    Sponsored by: Microsoft

    This e-book provides guidelines for choosing the best customer service and sales strategy. Inside, explore how cloud-based CRM options allow you to automate repetitive tasks, freeing up time and resources to devote to more strategic initiatives that will enable you to keep pace with customer expectations.

  • 4 Ways to Enhance Mobile App User Engagement

    Sponsored by: Magnet

    This guide reveals how the key to building lasting relationships with customers via mobile applications lies beyond SMS or push notifications. Uncover 4 ways to drive mobile engagement and enhance customer satisfaction.

  • Migrating to the Cloud: A Cookbook for the Enterprise

    Sponsored by: New Relic

    In this white paper, you will discover suggested approaches to help you understand the existing state of your applications, and how to approach the migration of those applications. Read on now to migrate new and existing apps to public, private, and hybrid cloud platforms.

  • A Guide to UC Cloud Services Providers and Their Security Measures

    Sponsored by: Carousel Industries

    In this expert e-guide, you will discover the best practices for deploying cloud-based UC platforms. Read this exclusive guide now to assuage your UC fears about encryption and multi-tenancy, and bolster your UC cloud platform security.

  • An Expert Guide to the Best Practices for Cloud-Based UC

    Sponsored by: Carousel Industries

    In this exclusive e-guide, you will discover why cloud UC best fits today's mobile workforce, and why enterprises are moving beyond premises-based UC hardware and choosing cloud-based UC technology.

  • Exclusive E-Guide: Don't Let Security Risks Derail Your Migration to the Cloud

    Sponsored by: Oracle Corporation

    This expert e-guide explains how CIOs are managing their cloud security concerns by using trusted providers and doing due diligence in negotiating contracts. Access this exclusive guide now to discover why not all cloud security threats are the same.

  • TCO and the Cloud: Calculating The Benefits and Risks

    Sponsored by: 8x8, Inc.

    This white paper debunks the myth that cloud is more expensive than traditional premise-based systems, and explains that TCO studies fail to value key strengths of cloud-delivered services. Learn how to compare costs with the extent of cloud benefits in mind.

  • Constructing Effective Customer Experiences

    Sponsored by: 8x8, Inc.

    Access this infographic now to learn more about the benefits of cloud technology. Discover how your call center could take advantage of the cloud to foster meaningful multichannel interaction and decrease customer care costs.

  • Elevate Your Business with the Cloud

    Sponsored by: SAP

    Access this white paper to find the motivation you need to keep up with today's data-driven, digital, and service-oriented economy in a cloud-first company model.

  • Assessing the Business Value of IBM Digital Experience on Cloud

    Sponsored by: IBM

    View this IDC research report to learn how businesses are adopting cloud technologies to improve customer experiences, and discover vendor capabilities that can lead to: cost reductions, increased productivity, and more.

  • Exclusive E-Guide: The Advantages of Hosted Unified Communications and Hosted IP

    Sponsored by: Carousel Industries

    In this exclusive e-guide, you will learn why more organizations are deploying hosted IP telephony and UCC services to reap the benefits of the cloud. Read on now to discover the boons of Unified Communications as a Service (UCaaS), and key into the 5 main advantages of UCaaS over on-premises deployments in the new IT reality.

  • The Technology Trends Set to Reshape your Business and Data Center Design

    Sponsored by: IBM

    In this white paper, you will discover the data center implications of cloud computing, mobile technologies, social collaboration, and business analytics. Read on to build a flexible data center strategy enabled by predictive analytics for your business.

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