ComputerWeekly.com Research Library

Powered by Bitpipe.com

Cloud CRM White Papers

  • Creating Personalized Experiences with Real-Time Insights for CEM

    Sponsored by: OpenText

    Creating an engaging and unified multichannel customer experience is a top priority, but many companies find themselves scrambling to adapt. In this expert e-guide, discover how to generate key customer insights in real-time and learn about 4 ways to create personalized experiences.

  • Modernizing Active Directory for Azure and Office 365

    Sponsored by: Quest

    Learn here the four basics of modernizing Azure AD for Office365, whether migrating or integrating from your on-premises active directory, as well as how AD will serve your cloud strategy more efficiently. Read this resource to ensure your organization is primed to reap all the collaborative benefits O365 affords.

  • The Truth Behind 6 Call Recording Myths

    Sponsored by: West Corporation

    Although seen as a necessity by any regulated business or contact center that takes itself seriously, call recording still remains one of the most undervalued and underutilized features. But why is this? Discover the truth behind 6 common call recording myths. Plus, uncover what features to look for in a call recording system.

  • Ovum Decision Matrix: Selecting a Multichannel Cloud Contact Center Technology

    Sponsored by: Genesys

    The Ovum Decision Matrix report reviews seven cloud contact center solutions with particular emphasis on the ability of providers to handle multichannel customer interactions and connect data through analytics. It compares vendors based on the strength of their platform, the views of their customers, and the impact that each has in the marketplace.

  • Frost & Sullivan: Are You Delivering Exceptional Customer Experience?

    Sponsored by: Genesys

    Small and mid-sized businesses (SMBs) are in a unique position and have an advantage in customer experience compared with their larger competitors. Read this report from Frost & Sullivan to learn how to leverage this advantage.

  • 10 New Rules of the Inbound Contact Center

    Sponsored by: West Corporation

    This guide defines a variety of "new rules" for contact centers that take into account the evolving demands of cloud, web, and mobile-enabled customers. Learn how to keep up with the rise of the multichannel, customer-centric model of business and uncover 10 rules for modern contact centers.

  • All Cloud, No Fluff: Success Stories in Cloud Automation

    Sponsored by: Embotics

    You don't need to know what cloud "can" do, you need to know what it will do. Take a look at this collection of cloud automation success stories. Inside you will find 14 case studies from various industries. Each case study deals with a unique challenge, presents a solution, and shows the results.

  • Simplify OpenStack Cloud Deployment

    Sponsored by: Intel® Technology Provider

    What if you could build an open private cloud that streamlines operations, increases productivity, and reduces costs? Download this resource to quickly deploy a reliable and secure OpenStack cloud environment—which provides unified support for computing, networking, storage, and cloud orchestration.

  • 10 Things IT Needs to Know about Cloud, Now

    Sponsored by: Intel® Technology Provider

    Is your enterprise—including both business stakeholders and IT admins—prepared with an IT cloud strategy? If not, the time to strategize is now, and by accessing this guide, you'll discover 10 essential FAQs organizations ask when formulating a comprehensive cloud implementation strategy.

  • Hybrid Cloud: Paving the Way for Innovation in the Digital Transformation Era

    Sponsored by: Intel® Technology Provider

    In many ways, hybrid cloud is the raw material for digital transformation. Read on, as this resource showcases the hybrid cloud landscape in Asia/Pacific, with emphasis on learning to leverage hybrid architecture to improve resource utilization, expand into new markets, and more.

  • SAP Relies on Lenovo to Help Deliver the Next Generation of Cloud Applications

    Sponsored by: Lenovo

    Access this case study to discover how SAP delivers next-gen cloud apps and real-time services to its customers by upgrading their entire desktop infrastructure—from servers to laptops. Read on to see how SAP seamlessly conducted the overhaul.

  • The Gorilla Guide to Hybrid Cloud Storage

    Sponsored by: Tintri

    Discover how DevOps, web-services, containers, and analytics-driven monitoring impact hybrid cloud, and build a cloud storage foundation by addressing key requirements and pain points. Read on to reap the potential of hybrid cloud and empower those factors (above) that most impact the cloud.

  • ServiceNow and AWS: Bringing IT Best Practices to AWS Cloud

    Sponsored by: ServiceNow

    Discover in this resource how to enact deeply integrated management for the AWS Cloud—allowing IT take full advantage of cloud's agility while maintaining full visibility and control of public cloud resources. Read on to put control back in IT's hands and learn how to standardize hybrid infrastructure management.

  • Is It True That the Hybrid Cloud Definition Has Been Lost in Translation?

    Sponsored by: Dell EMC

    Not all IT pros are on the same page when it comes to the "true" definition of hybrid cloud. And unfortunately, the original definition has been lost in vendor marketing jargon. Download this guide to cut through the vendor jargon and discover the true definition of hybrid cloud, as our experts elaborate on the subject.

  • Marriott's Agile, Modern Data Center Environment Elevates Operations and Guest Experiences

    Sponsored by: VMware, Inc.

    Discover how to deliver enterprise-ready cloud infrastructure for the private and public cloud with a software-defined data center that will also accelerate services time to market. Access this study to see how hotelier Marriott similarly extended its infrastructure to the public cloud to maximize digital revenue potential.

  • The Right Mix: Transforming the Hybrid IT Infrastructure

    Sponsored by: HPE and Intel®

    Learn about the basics of a hybrid infrastructure strategy that utilizes both cloud resources (public, private, and managed) and a traditional infrastructure. Download now to examine the workings of this hybrid system and discover what it takes to implement it to improve agility and accelerate operations.

  • Software-defined vs. Traditional Storage and the Blurring of Private and Public Clouds

    Sponsored by: Hedvig Inc

    In this expert guide, SearchCloudStorage joins Avinash Lakshman, CEO and founder of Hedvig Inc, to demonstrate the flexibility achieved by employing a self-service public cloud provider that uses replication- and erasure coding-based storage. Read on to learn if replication-based SDS is more affordable than traditional storage.

  • 2017 IT Priorities in the Middle East

    Sponsored by: ComputerWeekly.com

    Benchmark your IT spending plans with our in-depth study of IT spending priorities in the Middle East.

  • Cloud Computing Readiness Checklist

    Sponsored by: Macquarie Cloud Services

    This instructive guide will help you assess your readiness to transition infrastructure to the cloud, illustrating security, personnel, financial, legal, and reliability considerations. Read on to determine the best cloud implementation strategy and model by asking several essential questions of your enterprise.

  • Introductory Guide to Cloud Computing and Choosing a Provider

    Sponsored by: Macquarie Cloud Services

    Download this guide to discover the essentials of cloud hosting, with instruction on how to choose the right cloud provider to optimize workload security. Choose the model that best fulfills the reliability your infrastructure requires, and additionally view 7 steps for preparing cloud implementation.

  • 5 Tech Trends Redefining The Customer Experience

    Sponsored by: Genesys

    The defined customer experience is always changing. With the growth of the digital era, it's important to shift your business in the right way – and interact with your customers the way they want. In this white paper, discover the 5 biggest tech trends that are redefining the customer experience, and learn how to harness them for your business.

  • Hybrid Cloud Hosting for IT Managers

    Sponsored by: Macquarie Cloud Services

    Have you adopted a hybrid cloud system, and are now struggling to seamlessly manage two infrastructure platforms along with your other priorities as an IT manager? Download this e-book to gain a comprehensive look at the business cases, associated risks, and adoption strategies for hybrid cloud hosting, as well as 6 options for hosting cloud apps.

  • Using Hybrid Cloud Strategy to Drive Business Value

    Sponsored by: IBM

    This resource illustrates the business value of hybrid cloud strategy implementation and how IT advisors can help businesses realize that value. Delve in to take a look at the benefit of integrating a hybrid environment in the enterprise and what to look for in a cloud provider.

  • Hybrid Cloud Is About Choice

    Sponsored by: IBM

    Hybrid cloud computing integrates cloud resources with traditional IT infrastructure to ensure security, high performance, and accelerated application delivery. Read this resource to discover how you can leverage hybrid cloud to extend IT's agility and support new business models.

  • Building a Hybrid Cloud: Your Guide with Bluemix

    Sponsored by: IBM

    Access this white paper to discover why a hybrid cloud approach is best for the future of integrated IT service delivery. Delve into three deployment models, and discover which best meets your application needs and provides the resiliency to deliver predictable, continuous service.

Bitpipe Definitions: A B C D E F G H I J K L M N O P Q R S T U V W X Y Z Other

What's Popular at Bitpipe? Daily Top 50 Reports | Daily Top 100 Topics | Popular Report Topics

ComputerWeekly.com Research Library Copyright © 1998-2017 Bitpipe, Inc. All Rights Reserved.

Designated trademarks and brands are the property of their respective owners.

Use of this web site constitutes acceptance of the Bitpipe Terms and Conditions and Privacy Policy.