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Cloud CRM Research

  • Transform Your Business by Embracing Commerce Cloud Tools

    Sponsored by: Oracle Corporation

    When it comes to e-commerce, many top organizations are turning to the cloud because of its flexibility, scalability, and ease of use. In this resource, e-commerce executives from Elaine Turner and Rock/Creek provide a demonstration on how they're leveraging SaaS tools to help ignite innovation, simplify processes, and more.

  • Assessing the Benefits of Social and Cloud-based CRM Tools

    Sponsored by: Microsoft

    Do the cloud and CRM go hand in hand? Most will argue yes. In this expert e-guide, tap into advantages of CRM in the cloud, how technology company Shuttle Cloud uses cloud tools to manage customers, organize sales leads and for hiring internally, and gain tips for making social CRM tools work effectively in your organization.

  • Choosing the Right Hybrid Cloud Solution for Microsoft SQL Server

    Sponsored by: Rackspace

    In this resource, you will discover how to choose the right hybrid cloud solution for Microsoft SQL Server, based on your enterprise workloads. Read on now to gain expert help in leveraging SQL Server for private cloud and learn how to run SQL Server on an Azure VM, and more.

  • Manage Your Projects with a Complete View of CRM, Financial, and Workforce Data

    Sponsored by: FinancialForce

    In this informative webcast, explore a professional services automation platform and see how it provides a complete view of your business with CRM, and financial, and time & expense management information all in one location.

  • Build Inspired Storefront Experiences in the Cloud

    Sponsored by: Oracle Corporation

    Learn about a SaaS cloud strategy that can allow you to launch in weeks with a configurable, responsive storefront accelerator. Discover features like site search and navigation, preview capability without affecting the live site, promotions and recommendations, and much more.

  • Seamless Integration: One Data Source Means Fewer Errors

    Sponsored by: FinancialForce

    In this webcast, IRM Plc CFO Richard Jarvis discusses the transition from mishmash of systems to one cloud-based professional services automation system. Watch now to learn about the key benefits IRM experienced after linking a PSA with their CRM, including cross-company visibility, seamless integration from opportunity to services team, and more.

  • On Demand Webcast: Elaine Turner Extends Her Reach with Commerce Cloud Platform

    Sponsored by: Oracle Corporation

    Watch now to hear Elaine Turner's Director of ecommerce, Carrie Leader, discuss key strategies for building an ecommerce business as a branded manufacturer. Learn how Elaine Turner used a Cloud ecommerce platform to create a new destination site where visitors can research, buy, or engage with the brand to support sales in all channels.

  • Commerce Cloud Customer Interview: Carrie Leader on Elaine Turner's Customized Transformation

    Sponsored by: Oracle Corporation

    In this interview Carrie Leader, the director of eCommerce at fashion brand Elaine Turner, describes Elaine Turner's migration to a cloud-based ecommerce platform. Discover how this new technology is allowing their business to reach new heights in the today's modern landscape.

  • Research Brief: Oracle Commerce Gets the Cloud Treatment

    Sponsored by: Oracle Corporation

    This brief analyzes the key differentiating capabilities of a new cloud ecommerce offering and will provide guidance to eBusiness and channel strategy professionals on how to evaluate this solution as part of their commerce technology replatforming initiatives

  • Commerce Cloud: Scale, Security, and Performance

    Sponsored by: Oracle Corporation

    Explore the long term cost, features, and capabilities of commerce cloud technology. Discover how you can simply your IT footprint, increase focus on your core business, be more innovative with an API-first architecture, and more.

  • Socially Enabling Businesses Across the Globe

    Sponsored by: Oracle Corporation

    Today, social is the new business norm. But unlike in the past, numerous siloed social solutions won't cut it anymore. In this resource, learn how you can properly integrate social into your business to improve customer experience management strategies, and collaboration across departments.

  • How to Deploy Infrastructure as a Service (IaaS) with a Solid Cloud Foundation

    Sponsored by: Ingram Micro

    In this white paper, you will discover how to deploy infrastructure as a service (IaaS) by way of integrating cloud with your IT resources and processes. Read on to access a data center solution built on a flexible IT infrastructure that can deliver efficient and versatile IT services.

  • Bad Data is a Customer Experience Killer: Evaluating Today's Data Quality Solutions

    Sponsored by: Trillium Software

    In this report for enterprise architecture (EA) pros, you will determine the right partner for your data quality needs. Access this report to tailor your data quality services to your customer ecosystem and accommodate for a wide array of applications, big data environments, and the cloud.

  • Taking Application Development into the Cloud

    Sponsored by: SAP

    Join cloud development expert Massimo Pezzini as he relates why you should take your application development efforts into the cloud. By tuning in, you'll also learn what architectural considerations to look for today and into tomorrow.

  • Transform Your Business with Cloud-Based Programming Components

    Sponsored by: SAP

    This video uncovers technologies McLaren Group leveraged to super-charge its business transformation. By tuning in, you'll learn how to gain technical advantage, as well as increase your profitability and customer service agility, with the cloud.

  • Cloud-based CRM: Top Sales, Marketing, and Customer Service Benefits

    Sponsored by: Microsoft

    This e-book provides guidelines for choosing the best customer service and sales strategy. Inside, explore how cloud-based CRM options allow you to automate repetitive tasks, freeing up time and resources to devote to more strategic initiatives that will enable you to keep pace with customer expectations.

  • 4 Ways to Enhance Mobile App User Engagement

    Sponsored by: Magnet

    This guide reveals how the key to building lasting relationships with customers via mobile applications lies beyond SMS or push notifications. Uncover 4 ways to drive mobile engagement and enhance customer satisfaction.

  • Migrating to the Cloud: A Cookbook for the Enterprise

    Sponsored by: New Relic

    In this white paper, you will discover suggested approaches to help you understand the existing state of your applications, and how to approach the migration of those applications. Read on now to migrate new and existing apps to public, private, and hybrid cloud platforms.

  • A Guide to UC Cloud Services Providers and Their Security Measures

    Sponsored by: Carousel Industries

    In this expert e-guide, you will discover the best practices for deploying cloud-based UC platforms. Read this exclusive guide now to assuage your UC fears about encryption and multi-tenancy, and bolster your UC cloud platform security.

  • An Expert Guide to the Best Practices for Cloud-Based UC

    Sponsored by: Carousel Industries

    In this exclusive e-guide, you will discover why cloud UC best fits today's mobile workforce, and why enterprises are moving beyond premises-based UC hardware and choosing cloud-based UC technology.

  • Exclusive E-Guide: Don't Let Security Risks Derail Your Migration to the Cloud

    Sponsored by: Oracle Corporation

    This expert e-guide explains how CIOs are managing their cloud security concerns by using trusted providers and doing due diligence in negotiating contracts. Access this exclusive guide now to discover why not all cloud security threats are the same.

  • TCO and the Cloud: Calculating The Benefits and Risks

    Sponsored by: 8x8, Inc.

    This white paper debunks the myth that cloud is more expensive than traditional premise-based systems, and explains that TCO studies fail to value key strengths of cloud-delivered services. Learn how to compare costs with the extent of cloud benefits in mind.

  • Constructing Effective Customer Experiences

    Sponsored by: 8x8, Inc.

    Access this infographic now to learn more about the benefits of cloud technology. Discover how your call center could take advantage of the cloud to foster meaningful multichannel interaction and decrease customer care costs.

  • Elevate Your Business with the Cloud

    Sponsored by: SAP

    Access this white paper to find the motivation you need to keep up with today's data-driven, digital, and service-oriented economy in a cloud-first company model.

  • Exclusive E-Guide: The Advantages of Hosted Unified Communications and Hosted IP

    Sponsored by: Carousel Industries

    In this exclusive e-guide, you will learn why more organizations are deploying hosted IP telephony and UCC services to reap the benefits of the cloud. Read on now to discover the boons of Unified Communications as a Service (UCaaS), and key into the 5 main advantages of UCaaS over on-premises deployments in the new IT reality.

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