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Cloud CRM Research

  • 5 Tech Trends Redefining The Customer Experience

    Sponsored by: Genesys

    The defined customer experience is always changing. With the growth of the digital era, it's important to shift your business in the right way – and interact with your customers the way they want. In this white paper, discover the 5 biggest tech trends that are redefining the customer experience, and learn how to harness them for your business.

  • Hybrid Cloud Hosting for IT Managers

    Sponsored by: Macquarie Cloud Services

    Have you adopted a hybrid cloud system, and are now struggling to seamlessly manage two infrastructure platforms along with your other priorities as an IT manager? Download this e-book to gain a comprehensive look at the business cases, associated risks, and adoption strategies for hybrid cloud hosting, as well as 6 options for hosting cloud apps.

  • Webinar: Architecting Hybrid Cloud Applications

    Sponsored by: IBM

    In this webinar, discover a stepwise approach to architecting hybrid cloud apps and effectively implementing hybrid cloud in your organization to empower multi-speed IT. View now to learn how to leverage cloud as a vehicle for transforming your business into a more agile organization.

  • Using Hybrid Cloud to Drive Business Value

    Sponsored by: IBM

    Join this webinar as Lynda Stadtmueller, VP of Cloud Computing Services at Frost & Sullivan, illustrates the business value, evolution, and adoption of hybrid cloud, including best practices that ensure your formulate a hybrid cloud strategy that fits your app workloads.

  • Using Hybrid Cloud Strategy to Drive Business Value

    Sponsored by: IBM

    This resource illustrates the business value of hybrid cloud strategy implementation and how IT advisors can help businesses realize that value. Delve in to take a look at the benefit of integrating a hybrid environment in the enterprise and what to look for in a cloud provider.

  • Hybrid Cloud Is About Choice

    Sponsored by: IBM

    Hybrid cloud computing integrates cloud resources with traditional IT infrastructure to ensure security, high performance, and accelerated application delivery. Read this resource to discover how you can leverage hybrid cloud to extend IT's agility and support new business models.

  • Building a Hybrid Cloud: Your Guide with Bluemix

    Sponsored by: IBM

    Access this white paper to discover why a hybrid cloud approach is best for the future of integrated IT service delivery. Delve into three deployment models, and discover which best meets your application needs and provides the resiliency to deliver predictable, continuous service.

  • Asia/Pacific Cloud Systems Management Software Vendor Shares

    Sponsored by: VMware

    This IDC study examines vendor shares of the Asia/Pacific cloud systems management software market. Read on to leverage the right offering to manage workload performance, monitor configuration, and provision across the various flavors of cloud deployment.

  • Building a Redundancy Strategy and Streamlining Multi-Cloud Management with Infrastructure as Code

    Sponsored by: Hewlett Packard Enterprise

    Discover 3 key steps for formulating a multi-cloud redundancy strategy using multiple providers. Additionally, you'll learn how to overcome the challenges infrastructure as code poses to hybrid cloud management, including addressing disparate cloud hosting environments and DevOps' role in implementation.

  • Transform Your Business For The New Customer Standard: How To Create A Digital Enterprise

    Sponsored by: Hewlett-Packard Enterprise

    With new technology, it has never been easier to disrupt your competition, but it's also never been easier to be disrupted. Thriving with customers requires a new model for IT, one that's transformed for continuous value creation. Discover what you need to know about digital enterprises to better meet your customers' goals.

  • Microsoft Dynamics CRM: A Look at New Features and Uses

    Sponsored by: Microsoft

    This e-guide explores 3 of the most prevalent features Microsoft Dynamics CRM has rolled out and how they will affect industries that rely on these technologies. We'll also use the healthcare industry as an example of how one feature, document generation, ties into CRM and what that means for healthcare professionals.

  • Case Study: HPE Flexible Capacity and Aldermore Bank, UK

    Sponsored by: Hewlett Packard Enterprise

    Learn from Aldermore Bank how to revamp core business and IT strategies by redesigning the IT infrastructure to take advantage of both public cloud scalability and the control on premise IT affords. Learn how Aldermore recharged their DR plan, customer engagement, and more.

  • The Future is Hybrid, So Therefore Your IT Should Be

    Sponsored by: Hewlett Packard Enterprise

    Tune into this brief video to enable your hybrid IT infrastructure with a method in which you can take advantage of both the pay-as-you-go scalability of the public cloud i, as well as the security of on premise IT. You'll discover flexible, on-demand capacity scaling to fit each of your fluctuating workloads, and more.

  • Your Data Center: Leveraging Cloud-like Agility and Economics

    Sponsored by: Hewlett Packard Enterprise

    Delve into the economic advantages of a cloud consumption model for your dedicated data center. You will learn about data center provisioning that simplifies your IT infrastructure with the speed, scalability and economics of the public cloud in the privacy of your data center.

  • Unify Hybrid IT Resources with Integrated Cloud Management

    Sponsored by: Hewlett Packard Enterprise

    Learn how to control your entire IT ecosystem with an integrated, hybrid cloud infrastructure solution that will bring your hybrid cloud management under a single pane of glass. Download now to enable open hybrid cloud with multi-IaaS management, and support developers in building cloud-native apps.

  • How the Top Nine Private Cloud Software Suites Stack Up

    Sponsored by: Hewlett Packard Enterprise

    In this report, you'll assess the state of the private cloud market and identify the top nine private cloud software providers and how they stack up against each other. Download now to explore how private cloud computing has evolved over the years and discover the top trends in the market today.

  • Effectively leveraging cloud-based contracts

    Sponsored by: ComputerWeekly.com

    Cloud contracts offer great benefits, but they can put organisations at significantly greater risk than conventional IT service contracts. This report by consultant Bob Fawthrop explains how to mitigate the risks.

  • Profiting from CRM Deployments in the Cloud

    Sponsored by: Microsoft

    Combining CRM and ERP cloud tools into a single strategy offers a level of visibility that is necessary to today's decision-making. Learn how you can help your clients make ordering, selling, invoicing and reporting processes easier and faster by leveraging streamlined business management software.

  • 5 Capabilities to Look For in a Customer Experience Platform

    Sponsored by: Genesys

    In this e-book, learn 5 key features that you need in your next customer experience platform. Discover the benefits of a single platform for distribution and optimization, SLA adherence across all engagement channels, flexibility for cloud, on-premises or hybrid environments, and more.

  • CW ASEAN January 2017: Singapore hosts world's first robo-taxis

    Sponsored by: ComputerWeekly.com

    In this month's CW ASEAN we take a look at a project to introduce self-driving taxis in Singapore. The autonomous vehicle pilot comes as no surprise as the city state is not shy to try out the latest and greatest digital technology to make life for its people and businesses easier and more productive.

  • CW ANZ January 2017: The role of cognitive computing in data analytics

    Sponsored by: ComputerWeekly.com

    This month's CW ANZ takes a look at how cognitive computing applications present new business challenges to enterprises.

  • Microsoft Dynamics 365 for Financials Partner FAQ

    Sponsored by: Microsoft

    Explore FAQs of Microsoft Dynamics 365. Find answers to commonly asked questions surrounding who the technology is really designed for, capabilities of the product, pricing and licensing, and partnership programs.

  • Economic Benefits of Migrating from On-Premises to Microsoft Office 365

    Sponsored by: Microsoft

    Over a 3-year period, Forrester interviewed 35 healthcare organizations that realized over $7.5 million in risk-adjusted benefits by moving their on-premise Microsoft Office solution to Microsoft Office 365. Access this infographic for results from Forrester's survey in numbers.

  • Automating Cloud Infrastructure with Ansible IT Engine

    Sponsored by: Red Hat

    Examine how Splunk accelerated IT provisioning, configuration, and task management within its cloud infrastructure with an automation engine that rapidly deploys and scale server clusters and apps, configures the cloud on-demand, and autoscales infrastructure as needed.

  • How CRM and ERP Clouds are Coming Together

    Sponsored by: Microsoft

    CRM is the answer to some of ERP's pitfalls, but it takes a lot of work to keep them synced. What if you didn't have to waste time syncing separate clouds? Access this e-guide to learn how Microsoft is merging CRM and ERP into a single cloud offering and an example of what this means for future use in the healthcare industry.

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