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Cloud CRM Research

  • The Holistic Patient Health Record: Image Enabling the EHR

    Sponsored by: Ambra

    Discover how to provide seamless access to data within the EHR with a unified cloud framework. Learn the most important functionalities to look for in a cloud-enabled EHR system that prioritizes quality imaging, including: single sign-on, mobile accessibility, seamless image exchange, and scalable disaster recovery.

  • Why Cloud Virtualization Is the Best Fit for Your IT Future

    Sponsored by: VMware

    When choosing a virtualization platform, there are 5 boxes you must check off before making a firm investment. Access this paper to discover a platform that keeps pace with all environments—including hybrid cloud—and which encompasses broad OS and app ecosystem support, lowers TCO, and more.

  • The Road to SAP HANA

    Sponsored by: Pure Storage

    How can you modernize and deliver on-demand services while keeping your existing SAP landscape optimized and your risks minimized? Read this document to learn the six incremental steps to SAP HANA implementation.

  • Deepen Visibility into Cloud and Hybrid IT with Unified Infrastructure Management

    Sponsored by: CA Technologies

    Learn why it's recommended your organization extends the visibility of existing infrastructure tools with a unified, hybrid IT monitoring platform—providing visibility into traditional and next-generation technologies. Read on to take a unified approach to IT ops, and monitor all hybrid cloud, software-defined, and converged environments.

  • Enterprise-grade Cloud Management for Openstack with Red Hat Cloudforms

    Sponsored by: Red Hat

    Discover how to supplement OpenStack with essential, enterprise-grade cloud management and automation, thereby accelerating implementation and improving private and hybrid cloud manageability. Read on to find out more about this migration framework that additionally enables bimodal IT.

  • Communications as a Service: Improving Response Time and Resiliency During Critical Events

    Sponsored by: IBM

    Safeguard your organization during downtime by leveraging cloud-enabled crisis and incident management. Read on to improve operational processes during unplanned critical events with a service that will boost response effectiveness via real-time situational awareness, demonstrate regulatory compliance, and more.

  • Salesforce Marketing Cloud Takes Customers Personally

    Sponsored by: Salesforce.com

    Amid the noise of burgeoning channels of communication, Salesforce's marketing automation platform helps companies address customer needs more personally.

  • The Next Stage in Supply Chain Management: Cloud

    Sponsored by: Oracle Corporation

    As technology evolves the nature of manufacturing changes. Traditional SCM can no longer withstand the pains of simple maintenance. It's time to focus on innovation. Read on to see why the next step in SCM is to the cloud.

  • How to Reimagine Your Order-To-Cash Processes and Improve The Customer Experience

    Sponsored by: Oracle Corporation

    With order channels multiplying, supply chains growing more complex and customer expectations increasing, fulfilling orders consistently while also meeting customer demands is harder than ever. Learn why the cloud can help simplify your order-to-cash processes in a secure and effective way.

  • Cloud Computing Solves Manufacturing's 21st Century Problems

    Sponsored by: Oracle Corporation

    The global cloud computing industry is growing 5 times faster than IT, and by 2020, 1/3 of all data will either exist in or pass through the cloud. Learn about how a cloud-based supply chain management (SCM) platform can help manufacturers reduce cost and deploy applications 90% faster.

  • How to Build Marketplaces that Stand Out

    Sponsored by: Twilio

    Communication is the foundation of a successful marketplace and establishing your deal frequency. Producers need to be connected to consumers and vice versa. Learn how to make the most of each customer interaction by increasing the effectiveness of communication on both the customer (app) and support (CRM) sides.

  • What does cloud computing look like in 2016?

    Sponsored by: ComputerWeekly.com

    Cloud computing today is in a phase of rapid take-up. Technology as a service is a top priority for CIOs in Southeast Asia.This guide gives examples of how cloud computing is being harnessed within the region.

  • Simplify Your Operations to Deliver Quality Web Experiences

    Sponsored by: Akamai

    Delivering web experiences that meet growing customer expectations while also keeping sites and services simple for end users is difficult. Learn how you can foster collaboration across your teams, provide quality customer experiences, and overcome IT complexities by leveraging APIs and highly available apps.

  • Will Cloud Computing Continue to Drive Digital Business in 2016?

    Sponsored by: Gartner

    In this informational analysis from Gartner, you will discover how to adapt your IT strategies and leverage key cloud computing capabilities for the digital business in 2016. Download now to access relevant key findings about the competitive advantage of cloud computing, and more.

  • Discover the Keys to Fast App Deployment

    Sponsored by: BT

    Do your IT professionals find themselves bogged down in an endless cycle of configuration, testing and local rollout? Learn how to increase your agility, and save your IT managers the endless hassle of manual deployment with cloud-based app automation. Download this paper now to get SLA-assured availability and security.

  • The Cloud of Clouds: How to Take Advantage of a Cloud Services Integrator

    Sponsored by: BT

    58% of large businesses cited cloud as driving profound change for their organizations, but are lingering doubts stopping you from joining the masses? Tune into this video to learn about a cloud services integrator that can connect you easily and securely to the applications and data you need—all on a global scale.

  • From Why to Why Not: The Top 5 Risks of Delaying a Move to the Cloud

    Sponsored by: Infor

    Cost savings are the primary reason that most people are making the switch to cloud, but there are 4 more significant reasons why putting off cloud adoption creates risk for those delaying the inevitable. Access this paper to discover in-depth insight into these top 5 risks.

  • ERP Report: Agility and Communication in the Cloud

    Sponsored by: Infor

    This Aberdeen Group research report illustrates how top performing manufacturers ensure that their ERP strategies remain current to provide essential functionality and support growth. Read on to consider cloud ERP deployment to perform automatic software updates and more.

  • One Integrated Solution Vs. Software Silos

    Sponsored by: NetSuite

    Data is often fragmented and scattered across different databases and applications, making it difficult and time-consuming to tie multiple sources of data together. Access this comparison guide to discover how a single, integrated software suite provides you with the key business data you need for a unified view of your customers.

  • How an Integrated Business Platform Helped Lucy Locket Grow its Online Business to 50% of its Revenue

    Sponsored by: NetSuite

    This case study examines how an integrated business platform helped Lucy Locket grow its online business to 50% of its revenue. Discover how the cloud can help you easily manage finance, inventory, e-commerce, and CRM with real-time reporting and seamless scalability.

  • A Buyer's Guide to ERP Business Management Software

    Sponsored by: NetSuite

    The definitions and implementations for ERP seem to vary from one site to the next. These differences, however, underscore the flexibility that can make an ERP system a powerful business management tool. This ERP buyer's guide compares solutions, and weighs the benefits of on-premise vs. cloud ERP.

  • InterSystems Caché gives PCS an advantage in cloudbased social media management applications

    Sponsored by: InterSystems

    Thanks to social media, brand perception can change rapidly in any given market. Read on to learn how cloud technology eases brand management in existing markets and transitions into new ones.

  • Service Cloud Brings Intuitive UI to Customer Service and Support

    Sponsored by: Salesforce.com

    Call center agents need to be able to access customer account information, but historically they have struggled to do so. In this guide, explore how Service Cloud can help you streamline your agents' access to critical customer information, and how the platform's UI and Lightning development architecture play large roles in that.

  • Improving Customer Service with Knowledge Management Systems

    Sponsored by: Salesforce.com

    Customer service is a battleground on which many companies fight to gain competitive edge. Access an exclusive Q&A with Larry Robinson, Senior VP of Product Management for the Service Cloud, and learn how to create solid customer experience and agent productivity using a knowledge management system.

  • How to Get Everyone On-Board with a Cloud Migration Project

    Sponsored by: New Relic

    In this expert guide, discover five cloud benefits that may prove cloud migration naysayers wrong, including scalability and agility, visibility and governance, cost, and more.

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