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Cloud CRM Research

  • What Business Advantages Cloud Has to Offer

    Sponsored by: Oracle Corporation

    Cloud has a lot to offer businesses, particularly small and mid-sized businesses (SMBs). This white paper takes an in-depth look at the advantages cloud computing has to offer and provides a case study that discusses how one organization benefited from cloud computing.

  • Why Cloud Makes Sense for Online Order Fulfillment

    Sponsored by: Oracle Corporation

    Cloud is becoming the preferred option over on-premise order management for order-to-cash processes, but many are not convinced, citing security and performance concerns. Read on to learn why cloud makes the most sense for order-to-cash processes.

  • Cloud Computing Solves Manufacturing's 21st Century Problems

    Sponsored by: Oracle Corporation

    The global cloud computing industry is growing 5 times faster than IT, and by 2020 one-third of all data will either exist in or pass through the cloud. Read on to learn about how a cloud computing platform plans to help manufacturers reduce cost and deploy applications 90% faster.

  • How to Build Marketplaces that Stand Out

    Sponsored by: Twilio

    Communication is the foundation of a successful marketplace and establishing your deal frequency. Producers need to be connected to consumers and vice versa. Learn how to make the most of each customer interaction by increasing the effectiveness of communication on both the customer (app) and support (CRM) sides.

  • Evaluating Hybrid Cloud Management Vendors

    Sponsored by: Red Hat

    This report by Forrester evaluates the strengths and weaknesses of 11 hybrid cloud management vendors. See how each vendor scored on core criteria, and uncover which 7 vendors lead the way.

  • Cloud Migrations: Realize the Power of a Next-Gen Infrastructure

    Sponsored by: Red Hat

    The name of the game is delivery—the highest quality at the lowest price. Many are seeing a cloud migration as the best game plan, but are unsure about how to get there. Read on to learn about a consulting service that guides you every step of the way in your migration to the cloud.

  • Optimize Application Life Cycle with a Hybrid Cloud Strategy

    Sponsored by: NetApp

    In this white paper, you will discover how to create a seamless app development process by leveraging a hybrid cloud strategy. Access now to uncover a 3-phase approach to a faster app lifecycle.

  • What does cloud computing look like in 2016?

    Sponsored by: ComputerWeekly.com

    Cloud computing today is in a phase of rapid take-up. Technology as a service is a top priority for CIOs in Southeast Asia.This guide gives examples of how cloud computing is being harnessed within the region.

  • Simplify Your Operations to Deliver Quality Web Experiences

    Sponsored by: Akamai

    Delivering web experiences that meet growing customer expectations while also keeping sites and services simple for end users is difficult. Learn how you can foster collaboration across your teams, provide quality customer experiences, and overcome IT complexities by leveraging APIs and highly available apps.

  • Will Cloud Computing Continue to Drive Digital Business in 2016?

    Sponsored by: Gartner

    In this informational analysis from Gartner, you will discover how to adapt your IT strategies and leverage key cloud computing capabilities for the digital business in 2016. Download now to access relevant key findings about the competitive advantage of cloud computing, and more.

  • Discover the Keys to Fast App Deployment

    Sponsored by: BT

    Do your IT professionals find themselves bogged down in an endless cycle of configuration, testing and local rollout? Learn how to increase your agility, and save your IT managers the endless hassle of manual deployment with cloud-based app automation. Download this paper now to get SLA-assured availability and security.

  • The Cloud of Clouds: How to Take Advantage of a Cloud Services Integrator

    Sponsored by: BT

    58% of large businesses cited cloud as driving profound change for their organizations, but are lingering doubts stopping you from joining the masses? Tune into this video to learn about a cloud services integrator that can connect you easily and securely to the applications and data you need—all on a global scale.

  • One Integrated Solution Vs. Software Silos

    Sponsored by: NetSuite

    Data is often fragmented and scattered across different databases and applications, making it difficult and time-consuming to tie multiple sources of data together. Access this comparison guide to discover how a single, integrated software suite provides you with the key business data you need for a unified view of your customers.

  • How an Integrated Business Platform Helped Lucy Locket Grow its Online Business to 50% of its Revenue

    Sponsored by: NetSuite

    This case study examines how an integrated business platform helped Lucy Locket grow its online business to 50% of its revenue. Discover how the cloud can help you easily manage finance, inventory, e-commerce, and CRM with real-time reporting and seamless scalability.

  • A Buyer's Guide to ERP Business Management Software

    Sponsored by: NetSuite

    The definitions and implementations for ERP seem to vary from one site to the next. These differences, however, underscore the flexibility that can make an ERP system a powerful business management tool. This ERP buyer's guide compares solutions, and weighs the benefits of on-premise vs. cloud ERP.

  • InterSystems Caché gives PCS an advantage in cloudbased social media management applications

    Sponsored by: InterSystems

    Thanks to social media, brand perception can change rapidly in any given market. Read on to learn how cloud technology eases brand management in existing markets and transitions into new ones.

  • Driving Sales with Mobile, Real-Time Analytics

    Sponsored by: Tableau Software

    In this post, learn how you can combine the mobile app for Salesforce with embedded dashboard technology to get a rapid visual read on your entire sales pipeline, shorten pipeline review times, and prioritize calls accordingly. Plus, watch a brief demo to see how it works.

  • Breaking the barriers to financial planning with exploratory analytics

    Sponsored by: IBM

    Financial planning and analysis (FP&A) is about to experience explosive growth due largely to cloud computing as well as exploratory and predictive analytics. Explore this comprehensive guide to learn about the booming growth that's about to happen in FP&A and prepare to take advantage of it.

  • Calculating the Economics of Private Cloud

    Sponsored by: Stratoscale

    Discover in this white paper how to define the economics of using private cloud, breaking down in detail the value drivers and why it's a worthy investment. Read on gain the cost efficiency, agility, and time-to-market private cloud delivers.

  • Internet of Things: Enterprise Risks, Platform Options to Consider

    Sponsored by: Xively by LogMeIn

    The Internet of Things (IoT) increases the number of security risks businesses face, becoming a backdoor for attackers into the enterprise. Discover 7 key security risks associated with IoT and how to manage them. Plus learn how robust cloud platforms will allow IoT to reach its potential.

  • A Case Study for Kalibrate: A Cloud-Driven Adaptive Edge

    Sponsored by: Rackspace

    This case study demonstrates how Kalibrate, a next-gen SaaS solution provider, produced synergy by uniting its data and location intelligence to achieve a full and seamless eco-system through private cloud integration. Access now to take advantage of cloud SaaS and give your organization a cloud-driven adaptive edge.

  • Service Cloud Brings Intuitive UI to Customer Service and Support

    Sponsored by: Salesforce.com

    Call center agents need to be able to access customer account information, but historically they have struggled to do so. In this guide, explore how Service Cloud can help you streamline your agents' access to critical customer information, and how the platform's UI and Lightning development architecture play large roles in that.

  • Improving Customer Service with Knowledge Management Systems

    Sponsored by: Salesforce.com

    Customer service is a battleground on which many companies fight to gain competitive edge. Access an exclusive Q&A with Larry Robinson, Senior VP of Product Management for the Service Cloud, and learn how to create solid customer experience and agent productivity using a knowledge management system.

  • How to Get Everyone On-Board with a Cloud Migration Project

    Sponsored by: New Relic

    In this expert guide, discover five cloud benefits that may prove cloud migration naysayers wrong, including scalability and agility, visibility and governance, cost, and more.

  • Hitachi Supports Rapid Growth with Cloud-Based Sales Software

    Sponsored by: Oracle Corporation

    As Hitachi Consulting Corporation planned for rapid expansion, they needed to establish a scalable CRM and marketing platform to support this growth and consolidate their existing systems. Discover how Hitachi deployed cloud-based sales and marketing tools to support rapid annual revenue growth from $80 million to $740 million.

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