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Cloud CRM Research

  • 3 Secrets to Enabling Omnichannel Retailing

    Sponsored by: MuleSoft

    Omnichannel customer experience strategies are doomed without clear goals. In this white paper, learn necessary steps to overcome some of the key challenges to creating a great omnichannel experience. Also, see case studies of the customers who have used one software option to implement omnichannel strategies more effectively.

  • The Power of Next-Generation WAN: SD-WAN at the Forefront

    Sponsored by: Citrix

    This report explains how and why enterprise application evolution is pushing SD-WAN to the business forefront. Read on now to see how the virtualized WAN can connect the cloud to your branch locations, deliver superior user experience, and more.

  • Hybrid Will Be the New Normal for Next-Generation Enterprise WAN

    Sponsored by: Citrix

    In this exclusive Gartner report, learn how to establish a hybrid WAN in your organization that can optimize traffic flow between the Internet and MPLS to avoid application performance problems. Access now to also discover the role of the hybrid cloud in today's enterprise WAN infrastructure.

  • Is Email Sapping your Organization's Productivity? How to Stop the Productivity Drain

    Sponsored by: ServiceNow

    In this webinar, Dave Wright, Chief Strategy Officer at ServiceNow, and Ron Markham, Strategy Leader at ServiceNow, address the drain in enterprise-level productivity, and the role of email in this drain. Access this video now to examine a cloud-based service that will streamline otherwise complex work processes.

  • 10 Ways Cloud is Changing the World

    Sponsored by: Global Knowledge

    The cloud revolution is truly a revolution - the way we work, learn and even play is very different now than it was just 10 or 15 years and will probably be a lot more different in 10 or 15 years. With this in mind, let's look at 10 ways the cloud will (and to a large degree already has) changed the world.

  • How to Secure Your Ecosystem of Cloud-Based Apps

    Sponsored by: MobileIron

    Most large organizations deploy or intend to deploy a broad range of mobile apps to their employees. This white paper reviews one app security model and how it can be leveraged to secure cloud-based productivity suites on mobile devices.

  • Enterprise Development in the Cloud: Top Benefits, Drivers, and Concerns

    Sponsored by: Red Hat

    According to a survey of 408 enterprise IT software development professionals, enterprises using the cloud see improvements in time to market as well as higher productivity. Read this white paper for key findings from this survey regarding enterprise development in the cloud.

  • Anatomy of the New Decision: Five Factors That Are Shaping the Future of Business Analytics

    Sponsored by: Information Builders

    Access this informative white paper to find out which technologies are converging to help organizations drive innovation, empowering leaders to make smarter decisions. Learn practical, proven methods you can apply to your current information management strategy, such as cloud-based information services.

  • How to Deliver Cloud-Enabled Video Conferencing Services

    Sponsored by: SearchNetworking.com

    This e-guide discusses ways that you can better implement and manage video conferencing to your organization, particularly via the cloud.

  • Addressing Remote and Endpoint Backup Challenges with the Cloud

    Sponsored by: SearchDataBackup.com

    This handbook provides you with an overview of challenges associated with remote data protection and the products available today to address them. Read on now to address your endpoint data protection concerns, as well as how to choose the right cloud endpoint backup products for your organization.

  • How to Virtualize Disaster Recovery with Cloud Computing

    Sponsored by: IBM

    This white paper outlines how your business can grow securely and thrive in the expanding data universe, bolstered by one enterprise-grade, cloud-enabled disaster planning platform. Access this white paper to learn more about how cloud-based business resilience can provide an alternative to traditional disaster recovery.

  • The Data-Driven Organization: How to Unlock Greater Value from Data

    Sponsored by: Commvault

    This white paper explores today's data management challenges in the context of the 3rd Platform, particularly around cloud and Big Data/analytics, and explains how organizations can drive real value from their data.

  • Powering Disaster Recovery in the Cloud

    Sponsored by: Commvault

    In this white paper, you will learn more about the challenges organizations face with it comes to DR, and how the cloud can come to the rescue of your organization. Read on to find out how to securely store customer data in the public cloud while fending off security concerns.

  • Addressing Remote and Endpoint Backup Challenges with the Cloud

    Sponsored by: SearchDataBackup.com

    This handbook provides you with an overview of challenges associated with remote data protection and the products available today to address them. Read on now to address your endpoint data protection concerns, as well as how to choose the right cloud endpoint backup products for your organization.

  • Computer Weekly – 11 August 2015: Data unlocks personalised customer service

    Sponsored by: ComputerWeekly.com

    In this week's Computer Weekly, we examine how companies are starting to use big data analytics to deliver more personalised customer services. We talk to the government's IT procurement chief about improving public sector tech purchasing. And Volvo's CIO tells us how connected cars will reshape the automotive sector. Read the issue now.

  • User Experience and the Cloud: How to Boost Customer Satisfaction

    Sponsored by: Microsoft

    It's critical to deliver optimal user experiences with your applications in order to drive revenue. Discover how you can use the cloud to optimize key elements of the user experience, including personalization, responsiveness and ease of use, availability, and much more.

  • Your Planning Guide for Collaboration and Content in the Cloud

    Sponsored by: Dropbox for Business

    In this white paper, analysts break down communication, collaboration, content and social platforms - or, 3CS systems. Discover how to leverage these essentials with mobile, cloud and other technologies across the enterprise.

  • 5 Steps to Building a Private Cloud Environment in Your Enterprise

    Sponsored by: Dell and Microsoft

    Building a private cloud isn't a quick process. In this expert e-guide, discover the first 5 steps you need to take to conceive, build, and maintain a private cloud within your enterprise. Read now to get started, and access these key first steps for your organization.

  • Understanding the True Value of the Private Cloud

    Sponsored by: Dell and Microsoft

    This expert e-guide highlights the value of the private cloud and provides important tips to keep in mind when devising a cloud model to fit your organization. Read on to tap into this critical cloud information.

  • How to Slay the Dragon of Enterprise Work

    Sponsored by: AtTask

    Access this white paper now to discover how some workforce management solutions only address the negative results of mismanagement, and find one platform that helps companies address the workforce before problems even occur.

  • Building a Business Case for an Enterprise Work Management Solution

    Sponsored by: AtTask

    Read this white paper to understand why staying with the status quo or implemetning a partial solution is not only ineffective at solving work management issues, but could be costing enterprises millions of dollars every year.

  • Carphone Warehouse Triples Work Capacity and Drives Revenue

    Sponsored by: AtTask

    Access this informative case study to find out how Carphone Warehouse found a cloud platform that helped streamling their project management methods, and if a solution like this is right for you.

  • Beyond Modernization: Legacy Applications Need New Platforms

    Sponsored by: Dell, Inc.

    Not all applications that run successfully on-premise can be easily migrated to the cloud. This expert e-guide serves as a guide to application modernization, and offers a checklist to help you mitigate risk during legacy modernization.

  • The Benefits of Social and Cloud-based CRM Tools

    Sponsored by: Microsoft India

    In order to stay competitive, you need to know what customers are saying about your business, and you need to participate in the conversation as well. In this e-guide, learn from CRM experts what makes a social CRM tool successful, and why cloud-based CRM systems may be the right choice for you.

  • Is There Value to Virtualization and Cloud Computing?

    Sponsored by: Windstream Communications

    This informative whitepaper compares three top cloud providers and outlines how you can more effectively implement your cloud computing strategy.

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