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Cloud CRM Research

  • What does cloud computing look like in 2016?

    Sponsored by: ComputerWeekly.com

    Cloud computing today is in a phase of rapid take-up. Technology as a service is a top priority for CIOs in Southeast Asia.This guide gives examples of how cloud computing is being harnessed within the region.

  • Calculating the Economics of Private Cloud

    Sponsored by: Stratoscale

    Discover in this white paper how to define the economics of using private cloud, breaking down in detail the value drivers and why it's a worthy investment. Read on gain the cost efficiency, agility, and time-to-market private cloud delivers.

  • How Cloud Computing Changes the Role of IT

    Sponsored by: MASERGY

    Optimize the performance of your SaaS-based apps by examining network traffic to determine how much of your bandwidth they consume. Discover how to work with end users to improve their cloud-based app experience, and ensure your network is in top shape to accommodate all workloads.

  • Using Modern Technology to Reinforce Classic Sales Disciplines

    Sponsored by: Oracle Corporation UK Ltd

    It's harder to engage with customers now that they have access to your products and services upfront. How can your sales team re-engage with informed, empowered customers? Learn how modern technology and tactics can help you improve sales productivity, drive stronger revenues, and more.

  • Top 3 Ways to Modernize Your Enterprise Campus Network

    Sponsored by: Juniper Networks, Inc.

    When your organization moves to cloud-driven business models, you must decide upon the right technologies and partners to facilitate a successful transition. Read this white paper that examines the most important considerations when deciding upon a vendor to help you modernize and secure your enterprise campus and branch network infrastructure.

  • Must-Knows About Cloud Computing in Healthcare

    Sponsored by: Salesforce.com

    In this exclusive e-guide, health IT expert Trevor Strome reveals the must-knows about cloud computing in healthcare. Discover the pros and cons of using cloud services in healthcare to determine if it's the right step for your organization.

  • How to Prep Before Installing Healthcare Cloud Services

    Sponsored by: Salesforce.com

    In this expert e-guide, consultant Reda Chouffani outlines the critical areas healthcare IT executives should evaluate when making a purchasing decision for cloud services.

  • Does Salesforce Health Cloud 'Get' Patient Data?

    Sponsored by: Salesforce.com

    In this e-guide, we talk to Dr. Joshua Newman, chief medical officer and general manager of Salesforce healthcare and life sciences, about the cloud-based CRM company's entry into the healthcare market, data concerns and why he believes the Salesforce Health Cloud is poised to succeed.

  • Explore 4 Cloud-Based Tools to Boost Collaboration

    Sponsored by: Mitel Networks Limited

    This white paper reveals how you can boost collaboration in your enterprise with 4 cloud-based unified communication tools. Score more revenue, drive more ROI, and gain a competitive edge with cloud CRM, cloud BI/storage, and more.

  • Salesforce Marketing Cloud Takes Customers Personally

    Sponsored by: Salesforce.com

    Amid the noise of burgeoning channels of communication, Salesforce's marketing automation platform helps companies address customer needs more personally.

  • Service Cloud Brings Intuitive UI to Customer Service and Support

    Sponsored by: Salesforce.com

    Call center agents need to be able to access customer account information, but historically they have struggled to do so. In this guide, explore how Service Cloud can help you streamline your agents' access to critical customer information, and how the platform's UI and Lightning development architecture play large roles in that.

  • Improving Customer Service with Knowledge Management Systems

    Sponsored by: Salesforce.com

    Customer service is a battleground on which many companies fight to gain competitive edge. Access an exclusive Q&A with Larry Robinson, Senior VP of Product Management for the Service Cloud, and learn how to create solid customer experience and agent productivity using a knowledge management system.

  • Cloud-Based Business Management Software Guidebook

    Sponsored by: Dell Boomi

    This white paper explains how you can get the real-time access to synchronized customer data you need. Discover a cloud-based business management software suite that enables companies to manage core business operations in a single, integrated system, including ERP and CRM.

  • InterSystems Caché gives PCS an advantage in cloudbased social media management applications

    Sponsored by: InterSystems

    Thanks to social media, brand perception can change rapidly in any given market. Read on to learn how cloud technology eases brand management in existing markets and transitions into new ones.

  • How to Get Everyone On-Board with a Cloud Migration Project

    Sponsored by: New Relic

    In this expert guide, discover five cloud benefits that may prove cloud migration naysayers wrong, including scalability and agility, visibility and governance, cost, and more.

  • Breaking the barriers to financial planning with exploratory analytics

    Sponsored by: IBM

    Financial planning and analysis (FP&A) is about to experience explosive growth due largely to cloud computing as well as exploratory and predictive analytics. Explore this comprehensive guide to learn about the booming growth that's about to happen in FP&A and prepare to take advantage of it.

  • Hitachi Supports Rapid Growth with Cloud-Based Sales Software

    Sponsored by: Oracle Corporation

    As Hitachi Consulting Corporation planned for rapid expansion, they needed to establish a scalable CRM and marketing platform to support this growth and consolidate their existing systems. Discover how Hitachi deployed cloud-based sales and marketing tools to support rapid annual revenue growth from $80 million to $740 million.

  • Salesforce Sales Cloud Helps Reps Seal the Deal

    Sponsored by: SearchCRM

    In this 3-part expert handbook, learn how Salesforce Sales Cloud strives to make data entry easy for sales reps and create CRM data that's clean, accurate and complete. Take a closer look at Salesforce Sales Cloud and its pros and cons.

  • IDC Research: 7 Trends Impacting Enterprise Campus Networks

    Sponsored by: Juniper Networks, Inc.

    Reliance upon cloud applications for mission-critical business functions has heightened network requirements at the edge. Discover in this exclusive white paper 7 prevalent issues in today's enterprise campus networks, and how to leverage a cloud-enabled network to seamlessly glue your network edge to the cloud and optimize your cloud applications.

  • Network Strategies that Will Help You Eliminate, Embrace, or Coexist with Shadow IT

    Sponsored by: Juniper Networks, Inc.

    Shadow IT is here. Access this e-guide for the current trends driving the rise of shadow IT, explore the drawbacks and benefits it offers, and learn how designing and building the right network is essential for your preferred shadow IT strategy.

  • Top 3 Reasons Your Enterprise Network Matters More in the Cloud Era

    Sponsored by: Juniper Networks, Inc.

    Traditional networks simply can't handle all the implications of the cloud. Explore the top 3 IT trends that will impact your cloud networking strategy, and learn how to build a network that's 100% cloud-ready.

  • The Enterprise Guide to Data Centers

    Sponsored by: Comcast

    Industry-leading vendors and IT professionals weigh in on proven tactics to accommodate the expansion of your data center, and when you should consider outsourcing, in this e-book. Read on to hone in on 7 tactics to reduce your data center's power draw, and more.

  • Linux and Cloud Transform Business-Critical Application Development

    Sponsored by: IBM

    In this resource, you will discover how your IT can leverage the LinuxONE platform to deliver unparalleled system uptime, data security, and superior QoS—supporting superior business agility. Read on to glean why this platform is most effective for database and high-I/O workloads.

  • The Need-to-Know of Today's Cloud Security

    Sponsored by: SearchCloudComputing.com

    In this handbook, you will examine several common cloud security conundrums, emphasizing the importance of identity and access management (IAM) in the cloud and scrutinizing the role of data encryption. If your organization is serious about securing workloads in the cloud, read on now to learn the specific vulnerabilities cloud APIs introduce.

  • Cloud Deployment Elucidates Pros and Cons for Legacy Applications

    Sponsored by: Oracle Corporation

    There are many common mistakes organizations make when deploying applications in the cloud—and each differs in severity. Read on to discover several commonplace mistakes made in cloud application deployment, as well as determine the pros and cons of legacy applications that the cloud elucidates.

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