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Cloud CRM Research

  • How to Deploy Infrastructure as a Service (IaaS) with a Solid Cloud Foundation

    Sponsored by: IBM

    In this white paper, learn how to deploy infrastructure as a service (IaaS) by way of integrating cloud with your IT resources and processes.

  • Analyzing Health Cloud and Salesforce's Healthcare Strategy

    Sponsored by: Salesforce.com

    This expert e-guide digs into Salesforce's healthcare strategy and breaks down the top features of their new Health Cloud platform. Discover the ways this strategy can assist both patients and caregivers with real-time information on health records.

  • 3 Secrets to Enabling Omnichannel Retailing

    Sponsored by: MuleSoft

    Omnichannel customer experience strategies are doomed without clear goals. In this white paper, learn necessary steps to overcome some of the key challenges to creating a great omnichannel experience. Also, see case studies of the customers who have used one software option to implement omnichannel strategies more effectively.

  • The Power of Next-Generation WAN: SD-WAN at the Forefront

    Sponsored by: Citrix

    This report explains how and why enterprise application evolution is pushing SD-WAN to the business forefront. Read on now to see how the virtualized WAN can connect the cloud to your branch locations, deliver superior user experience, and more.

  • Hybrid Will Be the New Normal for Next-Generation Enterprise WAN

    Sponsored by: Citrix

    In this exclusive Gartner report, learn how to establish a hybrid WAN in your organization that can optimize traffic flow between the Internet and MPLS to avoid application performance problems. Access now to also discover the role of the hybrid cloud in today's enterprise WAN infrastructure.

  • Is Email Sapping your Organization's Productivity? How to Stop the Productivity Drain

    Sponsored by: ServiceNow

    In this webinar, Dave Wright, Chief Strategy Officer at ServiceNow, and Ron Markham, Strategy Leader at ServiceNow, address the drain in enterprise-level productivity, and the role of email in this drain. Access this video now to examine a cloud-based service that will streamline otherwise complex work processes.

  • 10 Ways Cloud is Changing the World

    Sponsored by: Global Knowledge

    The cloud revolution is truly a revolution - the way we work, learn and even play is very different now than it was just 10 or 15 years and will probably be a lot more different in 10 or 15 years. With this in mind, let's look at 10 ways the cloud will (and to a large degree already has) changed the world.

  • How to Secure Your Ecosystem of Cloud-Based Apps

    Sponsored by: MobileIron

    Most large organizations deploy or intend to deploy a broad range of mobile apps to their employees. This white paper reviews one app security model and how it can be leveraged to secure cloud-based productivity suites on mobile devices.

  • Anatomy of the New Decision: Five Factors That Are Shaping the Future of Business Analytics

    Sponsored by: Information Builders

    Access this informative white paper to find out which technologies are converging to help organizations drive innovation, empowering leaders to make smarter decisions. Learn practical, proven methods you can apply to your current information management strategy, such as cloud-based information services.

  • CW Europe – Forecast: Cloudy with Dry Spells

    Sponsored by: ComputerWeekly.com

    In Europe cloud is restricted and hybrid setups make use of local compute and storage.

  • Assessing the Benefits of Social and Cloud-Based CRM Tools

    Sponsored by: Microsoft

    Do the cloud and CRM go hand in hand? Most will argue yes, but why? In this expert e-guide, tap into advantages of CRM in the cloud, and learn how technology company Shuttle Cloud uses cloud tools to manage customers, organize sales leads and hire internally. Plus, gain tips for making social CRM tools work effectively in your organization.

  • On Demand Webcast: Elaine Turner Extends Her Reach with Commerce Cloud Platform

    Sponsored by: Oracle Corporation

    Watch now to hear Elaine Turner's Director of ecommerce, Carrie Leader, discuss key strategies for building an ecommerce business as a branded manufacturer. Learn how Elaine Turner used a Cloud ecommerce platform to create a new destination site where visitors can research, buy, or engage with the brand to support sales in all channels.

  • 4 Ways to Enhance Mobile App User Engagement

    Sponsored by: Magnet

    This guide reveals how the key to building lasting relationships with customers via mobile applications lies beyond SMS or push notifications. Uncover 4 ways to drive mobile engagement and enhance customer satisfaction.

  • Streamlining WebLogic Server Domain Implementation

    Sponsored by: Oracle Corporation

    What options exist to help simplify WebLogic server domain setup, and the ensuing traffic? This video product demonstration dives into one platform that promises to streamline the WebLogic server domain setup. Handle your cloud e-commerce setup with minimal cost and effort.

  • Case Study: Roofing Company Improves Customer Satisfaction with Cloud CRM

    Sponsored by: Microsoft

    This video highlights a cloud-based CRM software that allows organizations to manage customer relations efficiently and automates mundane tasks. Access now to see how this technology can ensure that your customers receive the experience they expect and increase overall customer satisfaction.

  • Smart City as a Service: Using Analytics to Equip Communities for Data Driven Decisions

    Sponsored by: IBM

    This white paper how to enable municipal IT managers to build a flexible cloud foundation and support a smart city service strategy. Read on to discover how to deploy on a secure hybrid cloud model to accommodate all workloads.

  • Addressing Remote and Endpoint Backup Challenges with the Cloud

    Sponsored by: SearchDataBackup.com

    This handbook provides you with an overview of challenges associated with remote data protection and the products available today to address them. Read on now to address your endpoint data protection concerns, as well as how to choose the right cloud endpoint backup products for your organization.

  • How to Virtualize Disaster Recovery with Cloud Computing

    Sponsored by: IBM

    This white paper outlines how your business can grow securely and thrive in the expanding data universe, bolstered by one enterprise-grade, cloud-enabled disaster planning platform. Access this white paper to learn more about how cloud-based business resilience can provide an alternative to traditional disaster recovery.

  • The Data-Driven Organization: How to Unlock Greater Value from Data

    Sponsored by: Commvault

    This white paper explores today's data management challenges in the context of the 3rd Platform, particularly around cloud and Big Data/analytics, and explains how organizations can drive real value from their data.

  • Powering Disaster Recovery in the Cloud

    Sponsored by: Commvault

    In this white paper, you will learn more about the challenges organizations face with it comes to DR, and how the cloud can come to the rescue of your organization. Read on to find out how to securely store customer data in the public cloud while fending off security concerns.

  • Addressing Remote and Endpoint Backup Challenges with the Cloud

    Sponsored by: SearchDataBackup.com

    This handbook provides you with an overview of challenges associated with remote data protection and the products available today to address them. Read on now to address your endpoint data protection concerns, as well as how to choose the right cloud endpoint backup products for your organization.

  • Computer Weekly – 11 August 2015: Data unlocks personalised customer service

    Sponsored by: ComputerWeekly.com

    In this week's Computer Weekly, we examine how companies are starting to use big data analytics to deliver more personalised customer services. We talk to the government's IT procurement chief about improving public sector tech purchasing. And Volvo's CIO tells us how connected cars will reshape the automotive sector. Read the issue now.

  • User Experience and the Cloud: How to Boost Customer Satisfaction

    Sponsored by: Microsoft

    It's critical to deliver optimal user experiences with your applications in order to drive revenue. Discover how you can use the cloud to optimize key elements of the user experience, including personalization, responsiveness and ease of use, availability, and much more.

  • Enterprise Development in the Cloud: Top Benefits, Drivers, and Concerns

    Sponsored by: Red Hat

    According to a survey of 408 enterprise IT software development professionals, enterprises using the cloud see improvements in time to market as well as higher productivity. Read this white paper for key findings from this survey regarding enterprise development in the cloud.

  • Your Planning Guide for Collaboration and Content in the Cloud

    Sponsored by: Dropbox for Business

    In this white paper, analysts break down communication, collaboration, content and social platforms - or, 3CS systems. Discover how to leverage these essentials with mobile, cloud and other technologies across the enterprise.

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