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Cloud CRM Research

  • Backup and Disaster Recovery Plans Get Cloudy

    Sponsored by: Dimension Data

    In this resource, you will explore a host of modern approaches to backup and disaster recovery, and learn how to move elements of your environment to the cloud and manage your hybrid IT infrastructure. Read on to gain and maintain visibility of your entire backup and disaster recovery environment.

  • Making the Cloud More Accessible to Business Users

    Sponsored by: Hewlett-Packard Enterprise

    View this short video to learn about a strategy to help customers adopt the cloud more quickly and easily. Discover how this strategy can also reduce the risk of implementing a new technology or bringing a product to market.

  • A Discussion with British Telecom: A Customer-Focused Cloud Strategy

    Sponsored by: Hewlett-Packard Enterprise

    View this brief video to learn about a cloud-based strategy to enable easier communication and collaboration for business users. Watch now to discover how this solution empowers service providers to give customers what they need.

  • How to Deploy Infrastructure as a Service (IaaS) with a Solid Cloud Foundation

    Sponsored by: IBM

    In this white paper, learn how to deploy infrastructure as a service (IaaS) by way of integrating cloud with your IT resources and processes.

  • The Six Key Inflection Points You Can't Ignore in IT Infrastructure and Operations

    Sponsored by: NetEnrich

    In this webcast, Raju Chekuri, CEO of NetEnrich, addresses the constantly shifting landscape of IT and several best practices that will help you excel at meeting your specific IT demands. Tune in now to discover and solve the 6 key challenges faced when optimizing your operations for the cloud.

  • 3 Secrets to Enabling Omnichannel Retailing

    Sponsored by: MuleSoft

    Omnichannel customer experience strategies are doomed without clear goals. In this white paper, learn necessary steps to overcome some of the key challenges to creating a great omnichannel experience. Also, see case studies of the customers who have used one software option to implement omnichannel strategies more effectively.

  • How Cloud Computing Transforms New Business Models

    Sponsored by: OpenText

    Cloud services now include management of deployment, apps, platforms, and IT infrastructure. In this white paper, you will learn the 6 most important considerations to keep in mind for a successful cloud partnership with your provider.

  • City of Barcelona Customer Story

    Sponsored by: OpenText

    Access this exclusive case study to learn how the Barcelona City Council was able to improve productivity and efficiency with greater collaboration on mobile devices and easier to use web services in the cloud. Read on to learn more.

  • A Comprehensive Guide to Selecting the Right Hosted Communications Solution

    Sponsored by: Cisco

    This white paper offers a three-step process that will allow you to make an informed decision on which cloud partner and hosted communications solution you should choose.

  • Is Email Sapping your Organization's Productivity? How to Stop the Productivity Drain

    Sponsored by: ServiceNow

    In this webinar, Dave Wright, Chief Strategy Officer at ServiceNow, and Ron Markham, Strategy Leader at ServiceNow, address the drain in enterprise-level productivity, and the role of email in this drain. Access this video now to examine a cloud-based service that will streamline otherwise complex work processes.

  • Achieve Transparency Across All Cloud Infrastructures

    Sponsored by: Red Hat

    Watch this video to learn how you can achieve complete visibility and control in your virtualized environment, while leveraging your existing enterprise virtual platforms and transforming them into private cloud models.

  • 10 Ways Cloud is Changing the World

    Sponsored by: Global Knowledge

    The cloud revolution is truly a revolution - the way we work, learn and even play is very different now than it was just 10 or 15 years and will probably be a lot more different in 10 or 15 years. With this in mind, let's look at 10 ways the cloud will (and to a large degree already has) changed the world.

  • Linux and Cloud Transform Business-Critical Application Development

    Sponsored by: IBM

    In this resource, you will discover how your IT can leverage the LinuxONE platform to deliver unparalleled system uptime, data security, and superior QoS—supporting superior business agility. Read on to glean why this platform is most effective for database and high-I/O workloads.

  • The Need-to-Know of Today's Cloud Security

    Sponsored by: SearchCloudComputing.com

    In this handbook, you will examine several common cloud security conundrums, emphasizing the importance of identity and access management (IAM) in the cloud and scrutinizing the role of data encryption. If your organization is serious about securing workloads in the cloud, read on now to learn the specific vulnerabilities cloud APIs introduce.

  • Cloud Deployment Elucidates Pros and Cons for Legacy Applications

    Sponsored by: Oracle Corporation

    There are many common mistakes organizations make when deploying applications in the cloud—and each differs in severity. Read on to discover several commonplace mistakes made in cloud application deployment, as well as determine the pros and cons of legacy applications that the cloud elucidates.

  • CW Europe – Forecast: Cloudy with Dry Spells

    Sponsored by: ComputerWeekly.com

    In Europe cloud is restricted and hybrid setups make use of local compute and storage.

  • Assessing the Benefits of Social and Cloud-Based CRM Tools

    Sponsored by: Microsoft

    Do the cloud and CRM go hand in hand? Most will argue yes, but why? In this expert e-guide, tap into advantages of CRM in the cloud, and learn how technology company Shuttle Cloud uses cloud tools to manage customers, organize sales leads and hire internally. Plus, gain tips for making social CRM tools work effectively in your organization.

  • On Demand Webcast: Elaine Turner Extends Her Reach with Commerce Cloud Platform

    Sponsored by: Oracle Corporation

    Watch now to hear Elaine Turner's Director of ecommerce, Carrie Leader, discuss key strategies for building an ecommerce business as a branded manufacturer. Learn how Elaine Turner used a Cloud ecommerce platform to create a new destination site where visitors can research, buy, or engage with the brand to support sales in all channels.

  • 4 Ways to Enhance Mobile App User Engagement

    Sponsored by: Magnet

    This guide reveals how the key to building lasting relationships with customers via mobile applications lies beyond SMS or push notifications. Uncover 4 ways to drive mobile engagement and enhance customer satisfaction.

  • Streamlining WebLogic Server Domain Implementation

    Sponsored by: Oracle Corporation

    What options exist to help simplify WebLogic server domain setup, and the ensuing traffic? This video product demonstration dives into one platform that promises to streamline the WebLogic server domain setup. Handle your cloud e-commerce setup with minimal cost and effort.

  • Case Study: Roofing Company Improves Customer Satisfaction with Cloud CRM

    Sponsored by: Microsoft

    This video highlights a cloud-based CRM software that allows organizations to manage customer relations efficiently and automates mundane tasks. Access now to see how this technology can ensure that your customers receive the experience they expect and increase overall customer satisfaction.

  • Smart City as a Service: Using Analytics to Equip Communities for Data Driven Decisions

    Sponsored by: IBM

    This white paper how to enable municipal IT managers to build a flexible cloud foundation and support a smart city service strategy. Read on to discover how to deploy on a secure hybrid cloud model to accommodate all workloads.

  • Addressing Remote and Endpoint Backup Challenges with the Cloud

    Sponsored by: SearchDataBackup.com

    This handbook provides you with an overview of challenges associated with remote data protection and the products available today to address them. Read on now to address your endpoint data protection concerns, as well as how to choose the right cloud endpoint backup products for your organization.

  • How to Virtualize Disaster Recovery with Cloud Computing

    Sponsored by: IBM

    This white paper outlines how your business can grow securely and thrive in the expanding data universe, bolstered by one enterprise-grade, cloud-enabled disaster planning platform. Access this white paper to learn more about how cloud-based business resilience can provide an alternative to traditional disaster recovery.

  • The Data-Driven Organization: How to Unlock Greater Value from Data

    Sponsored by: Commvault

    This white paper explores today's data management challenges in the context of the 3rd Platform, particularly around cloud and Big Data/analytics, and explains how organizations can drive real value from their data.

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