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Cloud CRM Research

  • How to Virtualize Disaster Recovery with Cloud Computing

    Sponsored by: IBM

    This white paper outlines how your business can grow securely and thrive in the expanding data universe, bolstered by one enterprise-grade, cloud-enabled disaster planning platform. Access this white paper to learn more about how cloud-based business resilience can provide an alternative to traditional disaster recovery.

  • Are You Getting the Most from Your Hybrid IT Environment?

    Sponsored by: IBM

    In this white paper, you will discover how to find the right sourcing provider for your organization, and determine the effectiveness of managed service providers in hybrid IT environments. Access this paper now to take advantage of scalable service integration and cloud management.

  • Tailoring Your Cloud Strategy to Benefit Emerging Technologies like IaaS

    Sponsored by: Red Hat

    In this white paper, you will learn how to bolster and manage your cloud to face familiar IT challenges, such as resource allocation, virtualization, and management. Read on here to develop an effective cloud strategy, tailored to your enterprise to ensure that your cloud deployment will meet the needs of your business.

  • 10 Ways Cloud is Changing the World

    Sponsored by: Global Knowledge

    The cloud revolution is truly a revolution - the way we work, learn and even play is very different now than it was just 10 or 15 years and will probably be a lot more different in 10 or 15 years. With this in mind, let's look at 10 ways the cloud will (and to a large degree already has) changed the world.

  • Ready Your Organization for an Enterprise Voice Transition to the Cloud

    Sponsored by: Polycom, Inc.

    This exclusive white paper provides an outline for the benefits and considerations of balancing the transition of voice collaboration to the cloud. Continue reading to understand the key benefits UC and collaboration can bring to the modern workplace.

  • Addressing Remote and Endpoint Backup Challenges with the Cloud

    Sponsored by: SearchDataBackup.com

    This handbook provides you with an overview of challenges associated with remote data protection and the products available today to address them. Read on now to address your endpoint data protection concerns, as well as how to choose the right cloud endpoint backup products for your organization.

  • How to Secure Your Ecosystem of Cloud-Based Apps

    Sponsored by: MobileIron

    Most large organizations deploy or intend to deploy a broad range of mobile apps to their employees. This white paper reviews one app security model and how it can be leveraged to secure cloud-based productivity suites on mobile devices.

  • Fanatical Support in a Microsoft World

    Sponsored by: Rackspace

    Managing Microsoft Cloud can be complex, but Fanatical Support makes sure everything runs as smoothly as possible users. From getting started to daily support and troubleshooting, Fanatical Support makes Microsoft Cloud simple. Watch this video to learn more about Fanatical Support and how it can support your business needs.

  • User Experience and the Cloud: What You Should Know to Reap Better Results

    Sponsored by: Microsoft

    The following white paper closely examines the importance of cloud computing when it comes to connecting the user experience with customer satisfaction. Access now and learn what it takes to leverage cloud computing appropriately and drive higher customer satisfaction in your own business.

  • Enterprise Development in the Cloud: Top Benefits, Drivers, and Concerns

    Sponsored by: Red Hat

    According to a survey of 408 enterprise IT software development professionals, enterprises using the cloud see improvements in time to market as well as higher productivity. Read this white paper for key findings from this survey regarding enterprise development in the cloud.

  • Cloud-Based Contact Center Technology: 8 Critical Questions to Ask

    Sponsored by: 8x8, Inc.

    This guide explores 8 critical criteria for choosing a cloud-based contact center solution. Read on to learn vital questions to ask providers in order to avoid common pitfalls.

  • Your Planning Guide for Collaboration and Content in the Cloud

    Sponsored by: Dropbox for Business

    In this white paper, analysts break down communication, collaboration, content and social platforms - or, 3CS systems. Discover how to leverage these essentials with mobile, cloud and other technologies across the enterprise.

  • 5 Steps to Building a Private Cloud Environment in Your Enterprise

    Sponsored by: Dell and Microsoft

    Building a private cloud isn't a quick process. In this expert e-guide, discover the first 5 steps you need to take to conceive, build, and maintain a private cloud within your enterprise. Read now to get started, and access these key first steps for your organization.

  • Understanding the True Value of the Private Cloud

    Sponsored by: Dell and Microsoft

    This expert e-guide highlights the value of the private cloud and provides important tips to keep in mind when devising a cloud model to fit your organization. Read on to tap into this critical cloud information.

  • How to Deliver Cloud-Enabled Video Conferencing Services

    Sponsored by: SearchNetworking.com

    This e-guide discusses ways that you can better implement and manage video conferencing to your organization, and factor in cloud services too.

  • Oracle Cobrowse vs. Top Visual Sharing Tech

    Sponsored by: Oracle Corporation

    How can you pick the visual sharing software that's right for your organization? In this concise fact sheet, browse through various components and features of popular visual sharing technologies including Oracle's Cobrowse, Salesforce, Kana, WebEx, and more to compare and contrast the specifics of each software.

  • Five Reasons to Consider SaaS for Your Business Applications

    Sponsored by: Oracle Corporation

    Access this in-depth white paper to explore 5 potential benefits of deploying an SaaS business application with minimal risk, low initial investment, and great flexibility.

  • Empowered Customers Expect More: Oracle vs. Kana

    Sponsored by: Oracle Corporation

    Customer service platform providers Kana and Oracle go head-to-head in this concise fact sheet. Discover which software can help you better manage your customer experience strategies and keep your empowered customers engaged.

  • Computer Weekly – 11 August 2015: Data unlocks personalised customer service

    Sponsored by: ComputerWeekly.com

    In this week's Computer Weekly, we examine how companies are starting to use big data analytics to deliver more personalised customer services. We talk to the government's IT procurement chief about improving public sector tech purchasing. And Volvo's CIO tells us how connected cars will reshape the automotive sector. Read the issue now.

  • How to Slay the Dragon of Enterprise Work

    Sponsored by: AtTask

    Access this white paper now to discover how some workforce management solutions only address the negative results of mismanagement, and find one platform that helps companies address the workforce before problems even occur.

  • Building a Business Case for an Enterprise Work Management Solution

    Sponsored by: AtTask

    Read this white paper to understand why staying with the status quo or implemetning a partial solution is not only ineffective at solving work management issues, but could be costing enterprises millions of dollars every year.

  • Carphone Warehouse Triples Work Capacity and Drives Revenue

    Sponsored by: AtTask

    Access this informative case study to find out how Carphone Warehouse found a cloud platform that helped streamling their project management methods, and if a solution like this is right for you.

  • Beyond Modernization: Legacy Applications Need New Platforms

    Sponsored by: Dell, Inc.

    Not all applications that run successfully on-premise can be easily migrated to the cloud. This expert e-guide serves as a guide to application modernization, and offers a checklist to help you mitigate risk during legacy modernization.

  • The Benefits of Social and Cloud-based CRM Tools

    Sponsored by: Microsoft India

    In order to stay competitive, you need to know what customers are saying about your business, and you need to participate in the conversation as well. In this e-guide, learn from CRM experts what makes a social CRM tool successful, and why cloud-based CRM systems may be the right choice for you.

  • Is There Value to Virtualization and Cloud Computing?

    Sponsored by: Windstream Communications

    This informative whitepaper compares three top cloud providers and outlines how you can more effectively implement your cloud computing strategy.

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