All Research Sponsored By:PagerDuty
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Calculating the ROI for Process Automation
To justify starting or expanding a project in today's economy, you must demonstrate both current and future value, and how the project will support key business initiatives in service of your company's goals. This e-book provides expert tips and ideas for showcasing the business value of PagerDuty Process Automation projects
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Deconstructing AI and Automation
As the modern enterprise becomes ever more complex, the resulting labyrinth of interconnected systems and applications produces a torrent of data that requires analysis and interpretation.
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Learn from Incidents to Stay Prepared for the Next Outage
Incidents are inevitable and stressful, but they also offer invaluable information that your teams can learn from in order to build resilient operations and protect customer experiences. Success lies in empowering incident coordinators to navigate challenges and view failures as improvements.
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Mastering adversity: A guide to how IT outages can strengthen business resilience
Unplanned outages and major incidents can bring critical business operations to a standstill. However, organizations can gather learnings from these disruptions and use them as a catalyst for building operational resilience.
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Efficient Outage Response: Driving ROI through Incident Management
Reliability is paramount. Yet tool sprawl and legacy systems amplify operational risks of failure. It is more important than ever for leaders to fortify IT operations and modernize their incident management to mitigate risk, protect revenue, and safeguard brand reputation.
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Unlock the ROI of PagerDuty: An Economic Evaluation Study
In 2024, PagerDuty commissioned Forrester Consulting to conduct a Total Economic Impact™ (TEI) study, revealing how their platform delivered significant financial returns and operational improvements for enterprise customers.
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Protecting Customer Experience in the Face of IT Disruption
Outages and other digital disruptions can quickly escalate to business crises, impacting brand reputation, customer trust, and revenue.
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Build operational resiliency to power compliance and innovation
Financial institutions have been adopting new technologies that enable their digital transformation—making them increasingly exposed to cyberattacks. To mitigate the risk of operational failures and revenue loss, organizations need a platform that scales teams and powers major incident workflows.
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Building Operational Resilience for Business Success
Digital disruptions have become more frequent, severe, and hard to predict. As the number of high-profile outages has skyrocketed, it's exposed just how fragile IT infrastructure has become. Organizations that cannot reliably predict, respond to, and resolve incidents quickly risk losing their competitive advantage.