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  • The Cybersecurity Blueprint

    As cybersecurity attacks grow in variety, taking a broad layer approach with clients is crucial. Explore this resource to uncover the 4 pillars of a comprehensive, layered security approach and learn how to provide strong layered security.

  • MSP Playbook: Maximizing Your Workflow

    In this white paper, MSP market expert Karl Palachuck, demonstrates how your technicians should spend their day, why you need an all-call technician at all times, the importance of consistent real-time reporting, and more. Click into this playbook to maximize workflow in your MSP.

  • MSP Playbook: Management Guidelines

    Use this white paper to guide you on how best to prioritize your technician's time, as well as learn how their focus impacts your relationships with your clients. Then, read on to learn how to address any overtime your staff may take, how to best rotate technicians, and more.

  • MSP Playbook: Understanding Roles and Billability

    Use this white paper to explore the elements you need to best manage your managers and technicians. Discover how you can outline their roles and responsibilities; define the billability of technician's work, and more.

  • Golden Rules to Develop a Winning Sales Strategy

    By developing a winning sales strategy with your team, you can take your MSP business to the next level of success. This e-book highlights Five Golden Rules for building a sales strategy that will win new customers and retain business.

  • MSPs: Documentation, RMM Tools and Security Portfolios

    In this expert e-guide, learn what makes MSP documentation essential in today's world. Additionally, discover how RMM tools are focusing on ease of use, integration and cloud and MSP security portfolios.

  • An Introduction to Microsoft Office 365 and Email Security Tools

    In this e-guide, expert Dave Shackleford discusses the security pros and cons of Microsoft Office 365's cloud-based productivity suite. You'll also find a section on email security, including helpful information about choosing between on-premise email security tools, or embracing the cloud.

  • Deeper Threats Call for Advanced Threat Detection

    Access this e-guide and discover the necessity of having multiple layers of security and employing multiple technologies in the process. Antivirus technologies are fine for a first measure, but finding advanced threats requires deeper network scans.

  • Endpoint Threat Detection Gets More Response

    This white paper explains what cyber threats the United States faces on a daily basis and what tools they have to combat them.

  • The right way to manage remote and mobile workers

    This whitepaper discusses some of the best ways to manage and protect your mobile workforce, such as setting up certain policies and key tools that can help.

  • Why the Cloud Levels the Playing Field for SMBs

    For many SMBs, the thought of cloud adoption leaves a sour taste but a recent global survey showed that cloud give businesses a competitive advantage and its strategic importance will double in the next 3 years. Check out this white paper to see how it levels the SMB playing field and 5 factors that set it apart from traditional data centers.

  • Showing the Value of Your Services and Becoming a Trusted Advisor

    This informative guide explores 7 key tips for MSP success and how you can provide top-tier services.

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