All Research Sponsored By:ServiceNow
-
On the Radar: ServiceNow provides unified vendor risk management with its Now Platform
Access this paper to learn how ServiceNow's Now Platform has evolved to become a solution that can enable and support employees across an entire business with capabilities that can help them work more efficiently.
-
CIO Stories of Driving Digital Transformation in Today's World
How do CIOs achieve digital transformation? Read this white paper to learn how your organization can unlock its digital potential by gleaning expert insight from leading C-suite executives.
-
8 Simple Steps for Automating Governance, Risk and Compliance (GRC)
Automating Governance, Risk, and Compliance (GRC) greatly reduces costs and improves efficiency. This paper provided 8 simple steps for automating GRC.
-
How Combining HR and IT Can Lead to Increased Productivity
Combining IT and HR departments is quickly gaining traction. Download this expert guide to see how 3 organizations—ranging from 50 employees to over 6,000—benefitted from combining their HR and IT departments.
-
Create Better Employee Experiences with HR Service Delivery
An increasing number of organizations are aiming to improve their employee engagement. But how do you ensure that happens? Using HR service delivery tools is one way. Download this expert guide to learn how you can help employees be more effective at work by enabling them to take care of 60-80% of their HR business by themselves.
-
Why An HR Help Desk Could Be Your Next Purchase
Nowadays, HR departments have a lot more responsibilities. As the digital trend continues, it can get more difficult for them to handle their conventional tasks, in addition to more complex ones. Read this expert guide to learn how installing an HR help desk can make handling some of those tasks more doable.
-
Here's How Installing Digital HR Strategies Can Increase Productivity
Digital HR technology is being applied to over half of all HR tasks, according to Oxford Economics. Download this expert guide to learn about the digital HR trend, as well as why HR is hiring more external workers.
-
How Installing an HR Help Desk Can Increase Productivity
Organizations usually have a small HR team responsible for payroll, benefits, the hiring and onboarding process and more. It can make it impossible to keep up with employee demands. Download this expert guide to learn how installing an HR help desk can help solve that problem.
-
It's Time for DevOps and IT Ops to Work Together and Manage the New Integrated Data Center Trend
This expert eGuide analyzes the ways in which dev ops and IT ops professionals will have to work in a cross-functional team, the specific skills they will need to adopt as well as some of the challenges they will face during the integration process.
-
As Digital Transformation Drives Innovation, Make Sure Your IT Service Management Doesn't Fall Behind
This eGuide addresses the growth of ITSM methods, tools, and processes. Also, engage in seven CIO tips for existing and upcoming ITSM changes that are reconstructing IT services, how to manage all of these developments effectively and ways in which you can keep your enterprise relevant.
-
Limitations of Customer Self-Service for Contact Centers
Today's customers are more empowered and informed than ever, and they expect self-service to be available. In this e-guide, Scott Sachs of SJS Solutions discusses some of the challenges you will need to address, including more complicated inquiries and reduced opportunities to enhance customer engagement.
-
Blended IT and Security Operations: Where's the Balance?
Within this informative e-guide, you'll learn the benefits – and the risks – of integrating IT and security operations. Discover how you can leverage information collected from multiple data sources to get an accurate picture about the issues affecting both security and performance.
-
How To Get the Most Out of SOCs
This e-guide teaches you how to refocus your security efforts on detection through continuous monitoring and greater network visibility. Learn how to set up your security operations center (SOC) to achieve more timely detection capabilities and learn from industry-recognized security expert Eric Cole, on how to get the most out of SOCs.
-
A New Service Integration and Management Concept for Growing Businesses
This exclusive eGuide addresses the role of this new concept, service level agreements (SLAs), some of the points of value it can offer your business, as well as number of helpful tips to keep in mind if you are deciding to implement the system.
-
How to Prevent Healthcare Cybersecurity Attacks
In this e-guide, we chat with the former CIO of Community Health Systems as he discusses how to prevent healthcare cyberattacks and lessons learned during his career. Uncover best practices on maintaining proper healthcare security.
-
Healthcare Cybersecurity Best Practices
In this expert e-guide, find out what CIOs attending HIMSS 2016 had to say on how to best identify and protect against healthcare cybersecurity vulnerabilities. Plus, learn why one CIO believes network monitoring is the key to cybersecurity in healthcare.
-
Today's Digital Enterprise Demands a New Kind of ITSM Support
In this expert e-guide, discover why a fresh approach to ITSM is not only required to remain competitive—it's essential for survival—and learn how SABRE technology is redefining ITSM support.
-
How to Reap the Benefits of a Flexible ITSM Platform
This eguide explains how to remain business-aligned, operationally controlled and cost-effective with an evolving ITSM.
-
Transform IT: Transform the Enterprise
Discover the three IT imperatives for a CIO-led transformation, and learn how CIOs are adopting strategies to change IT.
-
The Future of IT: From Chaos to Service Automation
In this white paper learn how service automation offers a life raft for those IT departments struggling to stay afloat in the new sea of complexities. View now and find a clear way in your voyage to modern IT success.
-
How to Develop Custom Apps Quickly, Easily and Cost Effectively
Learn how codifying and automating unique processes with custom applications can save organizations time and money.
-
Top 8 Considerations to Enable and Simplify Mobility
Mobile devices can help organizations become more agile, cost efficient and competitive. Get tips on embracing mobility.
-
Consolidation: The Foundation For IT and Business Transformation
Explore how to consolidate legacy, redundant IT services to accelerate growth, cut costs and complexities, and more.
-
Boost IT Visibility & Value with Service Catalog
Find out how creating a great service catalog can help prove the value of IT, and why many consider it fundamental.
-
Adopting ITSM Technology to Support ITIL Initiatives
Discover how Yale University used new ITSM technology and ITIL best practices to deliver world-class IT services.