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  • Choosing the right technology to strengthen cloud security and risk management

    Learn the 3 essential elements you should look for in an integrated solution that can help strengthen security, manage risk and monitor compliance in the cloud while also reducing costs and the risk of human error.

  • Advancing your risk management maturity

    Maturing your risk management program is vital for meeting enterprise-wide objectives. Get insights on how you can raise the maturity level of enterprise risk management. You’ll discover how your teams can make better decisions that lead to greater outcomes, by connecting business and IT with a common language on a single platform.

  • 6 ways to recession-proof your business with ServiceNow risk products

    Organisations that invest in resilience during times of uncertainty are better able to seize opportunity when it arises. In this eBook, discover how you can optimise operations, reduce costs and risk and boost resilience by connecting business and IT on a single platform. Learn more about Integrated Risk Management from ServiceNow in this ebook.

  • SAS shows how to secure a digital-first airline

    Scandinavian Airlines (SAS) transports over 28 million passengers each year, all of whom trust the company with their personal data. To better protect that data in the face of cyberthreats, SAS set out to augment their security posture. Check out this case study to track the airline’s flight to stronger security.

  • Wipro boosts resilience and the employee experience

    When a leading technology services and consulting company began to struggle with issues such as application sprawl, they sought out a solution that could unify their toolsets to manage their customer and employee support services. Browse this case study to learn more.

  • The 10 ways to anticipate, eliminate, and defeat cyberthreats

    Your business is forced to defend against actual cyberthreats and potential ones. So, how can you bolster your security stance in the face of all these risks? Check out this e-book to discover 10 ways that a cloud-based platform with an integrative approach can help you do so.

  • How your next technology decision could impact your ESG goals

    The beginning of your ESG journey can feel daunting, but smart technology decisions can make the road much smoother. To get ahead of your sustainability goals, explore this ServiceNow guide to the top ESG trends and opportunities.

  • Thwart cyberthreats fast with security operations + AI Ops

    At 83%, a vast majority of businesses studied in the “2022 Cost of a Data Breach” report experienced more than one data breach. Take a look through this white paper to learn how, by leveraging AIOps, you can protect your organization from a similar fate.

  • How to Have Productive Experiences for Your Employees

    An organization is only as strong as its employees. Read this paper to learn how the path to delivering productive employee experiences and supporting new ways of working begins with creating exceptional experiences.

  • Making Employee Journeys Unforgettable

    Read this paper to learn how to eliminate common and repeated inquiries by giving employees a place to find their own answers, and provide an easy transition for those with more complex issues.

  • Elevate the Employee Experience with ESG

    Environmental, social, and governance (ESG) mandates are top of mind for organizations everywhere. Explore this guide to 2023's top ESG opportunities, beginning with three ESG trends.

  • 5 ways to reduce IT asset costs to free up budget for growth-driving change and innovation

    Enabling flexible, resilient IT doesn’t necessarily mean spending more money. In fact, it can mean cutting costs. Explore this white paper to discover 5 ways that you can reduce your IT asset costs and optimize your IT operations.

  • Create a Powerful, Unified Experience with Hyperautomation and Low-Code

    As organizations try to achieve company-wide modernization, many are running into challenges with manual, monotonous tasks that can hinder collaboration. Hyperautomation can help your teams operate at the pace of change and streamline repetitive tasks for improved connection and creativity. Access this resource to learn more.

  • Reduce Costs While Delivering Seamless Customer Service

    Today’s customers want fast, seamless, and convenient service. However, achieving an enhanced experience requires automated and streamlined processes that can effectively solve customer issues. So, how can you meet these expectations while also decreasing your cost to serve? Dig into these resources to learn more.

  • Reinvent new ways to work across the enterprise with ServiceNow Employee Workflows

    Today’s fast-paced business world requires equally efficient employee platforms that can provide satisfactory experiences across the board. So, what strategies should you adopt to ensure that your employees are connected, unified, and productive? Browse this resource to learn more.

  • Why Strategic Automation Empowers Employees for HR and Workplace Services

    This paper provides survey insights from 520 employees using internal shared services, such as HR and workplace services and explores how employees perceive the use of self-service tools and a centralized company portal and the impact on the wider business.

  • The Rise of the Employee Experience Platform

    This paper explores how employee experience platforms that make work easier and more productive for employees have become essential to a business' success.

  • Project Portfolio Management 101

    As your business adopts new technologies and processes to stand out in the evolving marketplace, ensuring strong project portfolio management (PPM) becomes crucial. Check out this white paper for a PPM deep dive.

  • Creating organizational agility

    It is increasingly difficult to predict what will happen in even the next quarter, so the idea of planning a full year several months before that year began is obsolete. This white paper looks at organizational agility, an operating model that borrows from Agile in order to develop an ideology that can fuel a higher level of optimization.

  • Building a shared services organization structure

    As organizations work to combat today's economic climate, hybrid and remote workforces, and new services in cloud environments, some have decided to centralize their shared services structure. However, transitioning to this landscape is easier said than done. Access this guide to learn more.

  • What is Low-Code? A Guide to Enterprise Low-Code App Development

    Dive into this e-guide for a comprehensive look at enterprise low-code app development, with the essential steps you need to know.

  • Guide to building an effective employee experience strategy

    As companies continue to prioritize employee experience, many are still running into challenges understanding the wants and needs of their staff. But with risks such as wasting money on poor HR software, how can organizations better keep up? Take a look at this guide to learn more.

  • What Is Risk Management and Why Is It Important?

    Risk is an inherent counterpart to reward, and anyone who takes part in business of any kind needs to understand what risk is and how to manage it. This e-guide provides a breakdown of what risk management is and why it is important, examining risk from different angles in order to compose a comprehensive view. Read now to learn more.

  • Ultimate guide to customer service for businesses

    Understanding your customers’ needs – and their desires – can improve customer retention and create a predictable source of revenue but doing so requires constant care and attention. Download this custom TechTarget e-Guide to unlock tips, tricks, and best practices and give your customer service the boost it needs to thrive in 2023.

  • 2022 Gartner® Critical Capabilities for IT Service Management Platforms

    Read to learn about Gartner's key findings, recommendations, and other insights on the IT service management platform market that ServiceNow views as invaluable This paper also explains why Gartner scored ServiceNow's ITSM platform higher than any other platform.

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