All Research Sponsored By:8x8, Inc.
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8x8 X Series
The 8x8 Open Communications Platform with X Series service plans can help empower individuals, teams, and organizations to work better from anywhere, engage better with customers, and seize business opportunities without compromise. To learn more about the 8x8 X Series, download this data sheet.
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2021 Collaboration Buyer’s Checklist
The best collaboration tools offer a range of transformative capabilities, from personalized meeting rooms to built-in security and encryption. Download this checklist to benchmark some of the most important features against your own requirements.
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8x8 Voice for Microsoft Teams
8x8 Voice for Microsoft Teams is a cloud-based direct routing service that enables Teams users to make and receive calls over the public switched telephone network (PSTN) using the native Teams desktop, mobile or web app. To learn more about 8x8 Voice for Microsoft Teams, download this data sheet.
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Great Experiences Happen by Design
8x8 Contact Center is a complete, reliable and secure solution that helps businesses boost engagement, collaboration and operational effectiveness for customer service Check out this data sheet to learn 6 key benefits the 8x8 Contact Center brings to the table even when business isn’t going “as usual”.
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2021 Voice and Telephony Buyer’s Checklist
Your cloud telephony service should have all the features your business needs, while also being highly customizable. By downloading this comprehensive checklist, you can benchmark the most important features and functionality for your requirements.
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2021 Contact Center Buyer’s Checklist
Access this checklist to benchmark the most important features of a cloud contact center against your own requirements and learn why an 8x8 X6 service plan may be right for your organization.
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Magic Quadrant for Contact Center as a Service
This report evaluates CCaaS providers offering SaaS-based apps that allow customer service organizations to manage multichannel customer interactions, from both customer and employee experience perspectives. Open now to take a look at key findings from the study, including vendor strengths and cautions, inclusion and exclusion criteria and more.
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8X8 Named A Leader In Gartner Ucaas Magic Quadrant For 9Th Year In A Row
If your organization is searching for the right UCaaS provider to enable the anticipated spike in permanent remote work, this Magic Quadrant will help you make the most suitable choice. Gartner compares 14 notable products in the market, including X Series, Webex, Zoom, Teams, Fuze, GoToConnect, MiCloud Connect, and RingCentral.
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8X8 Is In The Gartner Magic Quadrant For Ccaas Again!
This report evaluates CCaaS providers offering SaaS-based apps that allow customer service organizations to manage multichannel customer interactions, from both customer and employee experience perspectives. Open now to take a look at key findings from the study, including vendor strengths and cautions, inclusion and exclusion criteria and more.
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Flash Guide To Cloud Communications
Cloud can help you and your team work remotely, and that’s a pretty strong reason to consider them right now. But there are a host of other benefits, too. If you’re thinking of moving your communications to the cloud but you’re not quite ready to take the leap, check out this guide for a few things to consider.
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8x8 Video 2
Every time your customers contact you, it’s an opportunity to build loyalty. In this brief video, learn about 8x8’s contact center offering, which includes a built-in CRM, and how it can help you meet rising customer expectations.
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Trends Reducing Team Communications Silos For Better Worker Roi
Research has shown that the digital communications experience has grown increasingly fragmented and complex, to the considerable detriment of effective engagement and collaboration. In this white paper, learn how organizations can make today’s digital channels and legacy communications tools work better together in a more cohesive way.
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You'Re The Boss. How Flexible Communication Fuels The Digital Workplace: An 8X8 Original Thinker
Today’s business leaders need a communications platform that is intuitive. 8x8’s desktop and mobile app allows employees to quickly bounce from their laptop to their phone, attend business meetings and integrate calendars to stay on top of tasks. Watch this short video to see a customer testimonial about 8x8’s platform.
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What Is 8X8 Voice For Microsoft Teams ?
8x8 Voice for Microsoft Teams is a cloud-based PBX-to-PBX integration with Microsoft Phone System. It provides enterprise-grade telephony and global PSTN connectivity to customers that want to retain Microsoft Teams as their sole collaboration interface. Download this interactive e-book to learn more about 8x8 Voice for Microsoft Teams.
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An Engineer'S Take On Communication, Collaboration, And Time Management
Neil Lavelle leads the engineering team at 8x8. His approach to communication helps the 8x8 team and their customers succeed. In this short video, Neil answers a number of questions about how he navigates the communication aspect of his job.
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6 Steps To Running A Successful Business In 2020 And Beyond.
In this guide, explore some of the areas you should focus to maintain a healthy business operation, and employee environment.
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8x8 Video 1
Staying connected is more important than ever. 8x8 Work mobile allows you to take your business number with you and work seamlessly anytime and anywhere. With call, chat and video meetings all built into one app, connecting and collaborating has never been easier. To learn more about 8x8 work, watch this quick video.
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Customer Engagement: How Your Communication System Makes Or Breaks It.
Want to make an impact with customers? The window of opportunity is narrow. So, how do you deliver the experience your customers deserve? In this white paper, learn how 8x8’s X Series can help your transform your customer experience by delivering an integrated system for all communications.
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8X8 Voice For Microsoft Teams
Have you decided it’s time to give your Microsoft Teams users advanced voice capabilities? 8x8 makes it easy to add voice to Teams. In fact, it’s just a matter of 3 simple steps. Download this short video to learn more.
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The Next Evolution Of Remote
In 2020, organizations spent $15B a week to move to the cloud and adapt to remote work. But band-aid communications solutions created fragmented employee and customer experiences. In this e-book series, Operate from Anywhere: The Next Evolution of Remote Work, dive into 8 different e-books which will help you improve your remote work experience.
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8X8 Open Communications Platforms
As many organizations turn to a full-time remote work model, reliable communications have never been so critical. In this interactive e-book, learn about 8x8 Open Communications Platform which can help deliver seamless communications across your organization by combing cloud phone, video collaboration, team chat, contact center and analytics.
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8x8 Named a Leader in Gartner UCaaS Magic Quadrant for 9th Year in a Row
UCaaS providers develop, operate and maintain their own multitenant cloud-based UC services, which often prove less costly for customers overall than premises-based solutions. In this Gartner Magic Quadrant, see vendors compared and make the most suitable choice for your organization.