All Research Sponsored By:8x8, Inc.
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How to Drive Accountability with Your Distributed Workforce
Remote work is on the rise, and it’s here to stay. How can business leaders prepare for the next generation of workers, and for an influx of employees who expect more flexibility than ever? Find out in this eBook, which explores the top 5 challenges of managing a distributed team, and tips from experts on how to overcome them.
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8x8: Streamlining Collaboration and Customer Care
Frost & Sullivan forecasts the overall market revenue for hosted and cloud contact centers to increase at a CAGR of 11.4% through 2022—mainly due to the benefits they offer. Explore contact center trends, and how 8x8’s cloud offerings can streamline collaboration and customer care in this research report.
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5 Secrets to Startup Success
Despite the allure, 20% of startups fail before reaching 2 years in business, and 44% never make it to the 5-year mark. What makes some startups more successful than others? Find out in this white paper, which reviews the 5 secrets to success that can help ensure the future of your small business.
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Lights, Camera, Action: How Video Improves CX & EX
The adoption of video communication technology by businesses has been surprisingly slow. Despite proven benefits like increased productivity and more, it seems that companies and workers alike have been slow to embrace this trend. Read on to learn what the benefits of instituting a video call culture are, and how you can do it.
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How to Host More Effective Sales Meetings with Video Calls
While the use of video has gone mainstream in the workplace, there’s still ample opportunity for sales teams of all sizes to leverage the power of videoconferencing. In this white paper, find advice on how to host a more effective sales call with the help of videoconferencing software.
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How to Set Up a More Productive Remote Workspace
Remote work is one of the most coveted benefits for today’s employees. But for those new to setting up a home office, the process can be overwhelming. In this white paper, explore 6 steps to help you set up an optimal remote workspace and find out how to leverage video and collaboration tools.
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The Struggle is Real: Overcome the Top 5 Challenges of Entrepreneurship
No matter what the sector, many entrepreneurs face similar challenges. So, what can they do to mitigate some of these challenges? It starts with implementing the right technologies. Explore the top 5 entrepreneurship challenges, and how 8x8’s Express phone system can help address them in this white paper.
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Business Communications 2020: What to Expect in the Year Ahead
According to a recent survey, more than 70% of companies use 2 to 5 providers for communication services, while almost 22% use more than 6 providers. How might these numbers shift in 2020? In this e-book, explore 8 UCaaS trends to watch in 2020.
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8 Expert Tips on Small Business Hiring
51% of small businesses report that finding quality employees is the biggest challenge they face. Keeping those employees can be even harder – small businesses often struggle to keep up with competitive salaries that larger organizations offer. This blog offers 8 expert tips for small business hiring. Read the blog here.
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8 Contact Center Trends to Watch in 2020
Over the last decade, most of the predictions surrounding the state of the contact center have revolved around: AI, omnichannel technology, digital transformation, employee experience and analytics. So, what will be 2020 bring? Find out in this trend report by 8x8, which explores the 8 contact center trends to watch in the upcoming year.
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Banking on Business Continuity: UCaaS and Disaster Recovery
Live Oak Bank is an innovative, technology-enabled virtual bank. Learn about their transition from legacy technology to UCaaS and the benefits they experienced in this podcast.
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Why Your PBX Could Be Slowing You Down
An on-premise PBX can often be unreliable—not just in terms of the inevitable outage, but in the costs associated with frequent and necessary upgrades. Listen to this podcast to hear 2 real-world examples of companies who migrated from legacy on-premise PBX to cloud communications and the challenges they faced.
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X Series Solution Overview
In this white paper, the 8x8 X Series consolidated contact center solution addresses the problem with an unprecedented level of integration, which can be deployed rapidly and reliability across entire organizations.
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Integrated CCaaS and UCaaS Competitive Strategy Innovation and Leadership Award
In this white paper, learn about a provider that offers a comprehensive cloud-based communications, collaboration, and contact center solution on a single technology platform.