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  • Career Development Advice for Remote Employees

    What are some strategies remote workers can use to advance their careers? Find out in this eBook, which contains expert advice—from people who either work from home or manage remote employees—on how remote employees can advance their careers.

  • Best Practices for Connecting a Remote Workforce

    Save a copy of this eBook to learn how to address the challenges of remote workforce management head-on. Inside, find tips on how to foster a collaborative, connected culture across your remote employees through strategies like goal setting, communication guidelines, and more.

  • Embracing the Permanent Trend of Working Remotely

    For many companies, existing IT infrastructure may not be properly equipped to handle a larger number of remote workers. Inside this blog post, learn how utilizing cloud-based communications solutions can fill the gaps between your on-premises IT capabilities and the needs of your increasingly remote-first workforce.

  • The State of the Contact Center: 8 Insights Shaping the Future of CX

    Download this eBook to explore results from 8x8 and Hanover Research’s recent survey on the current state of contact centers, and the 8 key findings they predict will shape the future of CX.

  • 8x8 Video Meetings

    8x8, Zoom and GoToMeeting all offer video meeting capabilities, which have become essential for remote work. In this chart, see how their free & premium versions compare, including max number of participants per meeting and time limit per meeting.

  • Contact Center Work-From-Home Checklist

    Download this contact center work-from-home checklist to explore 10 tips that can help ensure your organization is all packed and prepared for their remote work journey.

  • How to Leverage Quality Management to Transform the Customer Experience

    Read this eBook to learn how you can better leverage quality management in your contact center, as well as 5 tips you can use to boost the effectiveness of your program

  • A Ranking of 9 CCaaS Vendors: Which Ones is Right for You?

    Download this Gartner report for a ranking of 9 CCaaS vendors—like 8x8, NICE inContact, Five9 and other leading providers—to help you decide which solution is right for you.

  • Comparing Top UCaaS Vendors

    This Gartner Magic Quadrant Report for Unified Communications as a Service evaluates leading vendors like 8x8, Google, Microsoft, Masergy and more to help you choose the best vendor based on their ability to meet end-user requirements and their deployment options.

  • Video Quality Comparison: 8x8 vs. Zoom

    8x8 and Zoom Video Communications are two examples of companies servicing the rapidly growing video meetings market. Despite similarities, the two companies have taken very different approaches to implementation. In this white paper, explore the results from a video quality performance test comparing 8x8 and Zoom’s solutions.

  • 8 Reasons Companies Choose 8x8 Over RingCentral

    In this resource, explore a side-by-side comparison of 8x8 and RingCentral VoIP services.

  • How to Drive Accountability with Your Distributed Workforce

    Remote work is on the rise, and it’s here to stay. How can business leaders prepare for the next generation of workers, and for an influx of employees who expect more flexibility than ever? Find out in this eBook, which explores the top 5 challenges of managing a distributed team, and tips from experts on how to overcome them.

  • How to Set Up a More Productive Remote Workspace

    Remote work is one of the most coveted benefits for today’s employees. But for those new to setting up a home office, the process can be overwhelming. In this white paper, explore 6 steps to help you set up an optimal remote workspace and find out how to leverage video and collaboration tools.

  • 8 Contact Center Trends to Watch in 2020

    Over the last decade, most of the predictions surrounding the state of the contact center have revolved around: AI, omnichannel technology, digital transformation, employee experience and analytics. So, what will be 2020 bring? Find out in this trend report by 8x8, which explores the 8 contact center trends to watch in the upcoming year.

  • Why Your PBX Could Be Slowing You Down

    An on-premise PBX can often be unreliable—not just in terms of the inevitable outage, but in the costs associated with frequent and necessary upgrades. Listen to this podcast to hear 2 real-world examples of companies who migrated from legacy on-premise PBX to cloud communications and the challenges they faced.

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