All Research Sponsored By:Knoa Software
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Best Practices in Performance Management: Monitor, Measure and Manage the End User Experience
This report is the result of a study taken by 87% of IT executives on the best way to manage the service of business critical applications to measure performance at the end-user level. Read this to learn the best practices in performance management.
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The Third Stakeholder: The End-User's Impact on CRM ROI
CRM solutions, like Siebel, automate complex business processes where high levels of application performance are crucial. Read this whitepaper to learn best practices in Siebel CRM Performance Management.