All Research Sponsored By:SolarWinds, Inc.
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The Gateway to a Modern Employee Experience: IT Service Desk
Save a copy of this eBook to explore the relationship between IT responsibilities and employee expectations – and how to use service desks to keep in tune with user demands in today’s fast-evolving technology landscape.
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The Starting Line of Service Management
Save a copy of this white paper to learn about the core tenets of service management – and why they’re crucial to maintaining a healthy service desk. Plus, uncover tips for keeping your service strategy aligned with ITIL best practices.
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Mid-Market Grid Report for Service Desk: Fall 2019
Explore this interactive grid to see how the top service desk software options compare to one another – and find out which are coming out on top in terms of user satisfaction and other key metrics.
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Application Playbook: Exchange Monitoring for IT Pros
Reactive IT strategies will always leave your support teams playing catch up. Save a copy of this eBook to learn monitoring and troubleshooting best practices to use within your existing Microsoft Exchange environments – and that can flip your team to a proactive strategy instead.
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Why Is Solarwinds SAM a Smart Investment for Your Team?
Server and application monitoring platforms shed light into the health, availability, and performance of your critical applications and server infrastructure. View this server and application monitoring buyer’s guide to learn how to weigh a potential investment.
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Application Monitoring for On-premises, Hybrid, and Multi-cloud Environments
For IT pros within education and government organizations, managing disparate applications can quickly become taxing – especially as data security concerns continue to grow. Jump inside this white paper to learn how to tackle the application monitoring challenges most common within education and government IT environments.
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United Family Healthcare Achieves Network Visibility with SolarWinds
Healthcare provider United Family Healthcare (UFH), was struggling with a lack of network visibility—creating a huge hidden security risk for the organization. UFH decided to implement a combination of SolarWinds monitoring tools. Learn about their experience in this case study.
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Is It Really the Bandwidth? 3 Steps to Diagnose Bandwidth Complaints
Bandwidth is only one aspect of network performance and only one of several factors to look at when figuring out why an application is not performing well. In this paper, review 3 components of network performance to look at when you get a demand for more bandwidth.
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Major Financial Services Company Looks to SolarWinds for an Enterprise-grade, Unified IT Monitoring Solution
View this case study to learn how a financial service company used a unified IT monitoring solution to drastically improve uptimes, earn full-stack infrastructure visibility and more – across over 300 network devices, 3,000 servers, and four data centers.
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It’s Automation, Not Art
Open up this 26-page eBook to explore the depths of the relationship between automation and monitoring software – and why you might be overthinking it.
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Best Practices for Effective MySQL Performance Tuning
At a time when 25 percent of users will abandon a database-driven web application after only 3 seconds of delay—slow MySQL database performance is no longer something that can be easily ignored. Read this white paper for several key best practices for effective MySQL performance tuning.
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Why Is Database Performance Analyzer a Smart Investment for Your Team?
Read this white paper to learn how a database performance analyzer can help save you time and effort when searching for the root cause of business-damaging application slowdown.
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Monitoring 101: A Primer to the Philosophy, Theory, and Fundamental Concepts Involved in Systems Monitoring
Download this white paper to learn about the underpinnings of network monitoring techniques, theory and philosophy, as well as the ways in which monitoring is accomplished.
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Solarwinds Delivers Network Visibility and Control to Consolidated Minerals’ Vast Network
Consolidated Minerals has mining operations across long distances. They were looking for a software that could give them greater network visibility to react quickly to issues arising around network performance, repairs, and allocation. In this case study, learn why they decided to implement SolarWinds for improved network visibility and monitoring.
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Response Time Analysis a Pragmatic Approach for Tuning and Optimizing Database Performance
In recent years, experts have been leaning towards response time analysis (RTA) as a preferred approach to gauge application performance, and answer the ever-important question: how well is my database running? Read this white paper to learn about RTA and why it may deliver more accurate performance results for DBAs compared to traditional methods.
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A Journey Through Hybrid IT and the Cloud
The public cloud allows end-users to consume mission-critical services without involving traditional IT. At some point, though, end-users realize that the public cloud still requires IT skills or integration with on-premises IT systems. In this white paper, learn what embracing hybrid IT means for your network, storage, monitoring and staff.
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The Missed Opportunity for Improved Application Performance
To truly solve application performance issues like stagnant product delivery or flawed application availability, you need to solve the root of the problem. Download this whitepaper for a deep look at how siloed development bogs down app performance and damages overall brand reputation.
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The Value of a Unified Network Monitoring Solution
In this white paper, learn about unified enterprise monitoring by SolarWinds, and find out how it can help you get complete visibility into the current status of your network, and automate setup and configuration when needed.
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Network Troubleshooting and Problem Identification
Download this white paper to explore 5 common network issues, as well as some basic troubleshooting and problem identification tips and tools.
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Finding Visibility and Control in a Hybrid World: A Framework for Defining Your Service Monitoring Strategy
As organizations adopt transformational technologies, the management of business services becomes even more complex. Download this white paper to explore a framework for mapping your services and identifying gaps in your monitoring strategy, and how to design your organization to help drive service level improvements.
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Databases Going Virtual? Identifying the Best Database Servers for Virtualization
Many organizations are turning to virtualization in order to reduce overall datacenter costs—at the same time, however, it can be confusing to decide which database servers are ideal virtual candidates. Read this white paper to learn how to identify the best database servers for virtualization.
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Network Changes: Dealing with "The Only Constant"
Your network isn't static. It's a dynamic, living entity that is constantly changing. But, if these changes aren't implemented right, it can have catastrophic results. Find out how to manage the changes in your network environment effectively and seamlessly.
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MSP Documentation: Why it's Essential to Scaling Your Business
One of the most important moves an MSP can make as they grow is to document what they've changed. Use this expert guide to help understand how you should start, what information to keep, and which tools can help execute this documentation.
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MSP Marketing: Learn the Fishing and Farming Methods
This e-guide recaps the MSP 2 marketing tactics, fishing and farming, that Angela Leavitt explored at the MSPWorld conference.
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A Look at the Shared Responsibility Model for Cloud Providers
Click inside this expert guide by Dave Shackleford, founder of Voodoo Security, to learn how the shared responsibility business model is currently understood and used by MSPs, as well as one of its major blind-spots.