All Research Sponsored By:SAP America, Inc.
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The Next Generation of CRM - Engaging with the Empowered Customer in Turbulent Times
This Webcast and complimentary Podcast explores today's consumer trends and new customer strategies that will help companies not only survive the current economy but emerge as a leader in the long run.
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Giving Trade Companies a Fast Start: SAP All-in-One Fast Start Program
Whether you are a wholesale distributor of furniture, machinery, chemicals, or food and beverages, your success depends on how quickly you adapt to demands from customers and suppliers. You must constantly differentiate your services from the competition while improving operating efficiencies and controlling costs.
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Accelerate Value Creation: The Virtuous Cycle of Using Technology to Maximize Business Value
Understanding how IT can drive value and competitive advantage for your company is important for executives in all industries. This SAP Executive Insight paper explores the relationship between IT investment and performance and productivity gains.
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Leadership Makes the Difference during Times of Global Financial Crisis: Optimizing Business Cycles through Technology Investment
Investing in the right IT platform and end-to-end business processes enables companies to simplify the IT landscape and reduce total it cost.
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Best Practices in Creating a Strategic Finance Function
the following article will share the results of SAP research as well as APQC's Open Standards Benchmarking Collaborative (OSBC) research. The OSBC research is the first global set of common standards for business processes and data, giving organizations an independent, authoritative resource for evaluating and improving business practices.
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Invest and Innovate Today, Grow Your Business Tomorrow
Learn how integrated software solutions help you invest and innovate to sustain your company's growth by differentiating products and services keeping your costs down and prices competitive and more.
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Graphic Packaging International Achieving Operational Excellence
In this case study, Graphic Packaging International Inc (GPI) needed a single end-to-end solution across the enterprise after their acquisition of Riverwood Holding Inc. Learn how SAP ERP application was their solution.
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Let Innovation, Not Technology, Drive Your Product Business
SAP's unique Product and Service Leadership framework is a strategy for companies to bring innovative products to market faster and to drive value for their customers. Learn more about it in this whitepaper.
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HRO Innovation: Building Blocks to Derive Full Value
In this report, BusinessWeek Research Services (BWRS) launched a research program to determine the views of C-level managers—at large companies on how to improve the value derived from human resources outsourcing.
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Sauder Woodworking: Enhancing the Lean Journey
In this case study learn how Sauder Woodworking was able to increase visibility on execution processes, improve manufacturing flow and efficiency by following a strategic direction for lean manufacturing, and simplify work order reporting by using SAP ERP
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Enabling Growth for Midsize Companies
Gain insight into strategies to grow your business and learn what role IT plays in enabling your goals.
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Differentiation through Service Excellence Driving Customer Loyalty and Service Profitability
The importance of achieving service excellence is growing. Products are increasingly becoming commodities, and CEOs are recognizing that first-rate service is crucial to enhancing customer satisfaction. This paper explores the crucial links between customer service and customer satisfaction.
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Four Steps to a Best-Run Business
This document describes how you can build a strategy to unify and run your business more effectively.
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Converting Service Calls into Sales with Real-Time Offer Management
Banks, utilities, retailers, and the like are taking advantage of incoming calls and Web visits to make offers to existing customers. In this paper learn how with real-time offer management applications, can help leverage customer information.
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It's 2008: Do You Know Where Your Talent Is? - Connecting People to What Matters
Demand for knowledge workers is rising even as their skills and abilities are falling into short supply. This research report about acquisition and retention strategies questions the "war for talent" approach to these emerging trends.
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The CIO's Role in Driving Business Performance
Explore the changing role of the CIO, and the blurring of the line between IT and finance, as CIOs begin to function as strategic advisors to the executive team.
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Enterprises Reap the Rewards of Modernizing Their ERP Systems - IDC Research
This white paper outlines strategies for organizations considering upgrading or replacing their enterprise resource planning systems in order to handle business growth, streamline internal processes, and leverage technology innovation.
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Paving the Way to a Successful Upgrade Project
The SAP Upgrade Assessment for SAP ERP service delivers the expert advice and assistance you need to upgrade to a new release of the SAP ERP application. Read this whitepaper to learn which of the four different options is right for you.
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SAP Netweaver: Streamlining the Transition to Services-Based IT Security
This paper describes how the SAP NetWeaver® platform and its components help IT organizations align with their enterprise business requirements in the area of security.
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Using Master Data in Business Intelligence
Improve planning, building, and deploying a master data management (MDM) environment. Consider an evolutionary – rather than revolutionary – approach to MDM, and examine how to use MDM with business intelligence applications and an underlying data warehousing environment to improve decision making.
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Implementing an identity management solution
This document describes the SAP NetWeaver Identity Management products, which cover most of the core functionality for implementing an identity management solution, including a virtual directory.
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CIO2CIO Global Research Study: Business Intelligence and Master Data Management (MDM)
This global CIO2CIO research program was conducted for SAP, Inc. to gain insight into information management practices in various regions of the world and the research was conducted among IT professionals in the U.S., Europe and Asia.
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Business Intelligence: The Definitive Guide for Midsize Organizations
Business intelligence (BI) allows organizations to better understand, analyze, and even predict what's occurring in their company.
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LiveWire Mobile Brings Music to Your Ears with Insight from Business Objects
Read this case study and see how Business Objects helped Livewire manage their royalty stream for end-user downloads, measuring performance and the end-user experience, and analyzing trends quickly and accurately.
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REACH Compliance: How the Business Process Expert Community Helps The Chemicals Industry
Learn compliance challenges posed by new legislation and how to break down its complexity into actionable requirements at the business process level. Access and share compliance best practices, tools and methodologies using a collaborative platform.