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Software as a ServiceResearch

  • Application Performance Management for Cloud

    Sponsored by: CA Technologies.

    In this research report from Clabby Analytics, get an overview of the current APM market, as well as a close look at a suite of APM tools that supports computing trends such as DevOps and Software-as-a-Service (SaaS).

  • Public Cloud vs Private Cloud vs Hybrid Cloud

    Sponsored by: MuleSoft

    This resource highlights the pros and cons of public, private, and hybrid cloud

  • Keep in Mind User Privacy With the Cloud and Mobile Devices

    Sponsored by: BitGlass

    In this case study, learn how AMAG Pharmaceuticals successfully secured cloud and mobile usage with a software as a service (SaaS) firewall.

  • Cloud Testing: 3 Essential Facts to Simplify Performance Testing Part 3

    Sponsored by: Hewlett-Packard Company

    This cloud testing webinar addresses 3 essential facts to simplify app performance testing with an on-demand solution. Discover a SaaS platform that allows you to initiate load externally, as well as internally, to help you validate app performance against your business requirements.

  • ERP System Integration Poses Ongoing Challenges

    Sponsored by: OpenText GXS

    Get guidance on best practices for ERP integration in light of next-generation technologies such as mobility and the cloud.

  • 6 Secrets to Offering Exceptional Customer Service

    Sponsored by: Salesforce

    There is always room for improvement in serving your customers.  In a poll, only 7% of customer experiences exceeded their expectations.  In this eBook, we'll show how your customers, employees and brand can come together to earn a "customer for life." Download now.

  • How Cloud-Based Contact Centers Improve Customer Experience

    Sponsored by: Genesys

    In a recent survey, 60% of respondents said executives want to differentiate their organization based on customer experience management (CEM). In this technology adoption profile, explore current CEM trends -- including goals, strategies, and challenges -- as well as how to improve customer experience with the right contact center technologies

  • Collaboration Tools for Today's On-the-Go Workforce

    Sponsored by: Global Knowledge

    Check out this resource to discover the Cisco Unified Computing System C-Series Rack Servers and B-Series Blade Servers that run Microsoft Exchange server to provide a solid foundation for corporate messaging solutions.

  • Linedata Launches Innovative SaaS-Based Offering and Expands Global Reach With Markets Infrastructure

    Sponsored by: CenturyLink Technology Solutions

    This exclusive case study will show you how one company was able to align its IT infrastructure with the demands of its customer base.

  • IBM Executive Point of View: Transforming Your Business with Software as a Service

    Sponsored by: IBM

    This white paper takes a look at the capabilities of a unified suite of SaaS solutions and their capabilities when it comes to meeting changing customer demands and driving innovation.

  • The Right Approach To SaaS Application Integration

    Sponsored by: MuleSoft

    In a recent TechTarget survey, 64% of respondents said that integrating Software-as-a-Service (SaaS) and on-premise systems is an immediate or short-term problem. Consult this expert e-guide to explore the major SaaS application integration painpoints -- including vendor metering and limitations -- and best practices for addressing these issues.

  • Challenges of SaaS Application Integration

    Sponsored by: MuleSoft

    Many companies have fallen behind on cloud app integration, relying on old tools and inefficient methods. Consult this e-guide for integration advice from Garner analyst Benoit Lheureux and other experts, as well as best practices for developing new strategies to beat the challenges of integrating cloud applications.

  • Is it Time to Move Unified Communications to the Cloud?

    Sponsored by: NEC Corporation of America

    View this exclusive webcast now to hear IT pro Henry Dewing, Principal Analyst of Infrastructure and Operations at Forrester Research Inc., uncover the top reasons why your organization should move UC to the cloud.

  • Unified Monitoring: A Business Perspective

    Sponsored by: CA Technologies.

    In the past few years, the enterprise computing landscape has changed dramatically. These changes are rendering legacy monitoring tools, which have their roots in the computing environments of a decade or more ago, virtually useless. This paper explores today's computing trends and their monitoring implications for businesses.

  • Cloud-enable your HR

    Sponsored by: NGA Human Resources

    This informative paper guides you through the transformation of HR, from transaction-focused (payroll, benefits administration, etc.) to a more strategic, dynamic business partner. Inside, learn about the 6 new opportunities that have risen from cloud-enabled solutions.

  • Grow Revenue with NGA and SAP SuccessFactors

    Sponsored by: NGA Human Resources

    This info sheet highlights an HR service provider that offers a full range of consulting, payroll, and business process optimization (BPO) services to help your business get the most out of a cloud-based HR system.

  • SaaS Integration Trends

    Sponsored by: MuleSoft

    This infographic presents the key findings from a recent SaaS integration survey that show SaaS integration has, indeed, become an executive level concern, and also verify the growing interest of SaaS providers to offer integration as a part of their service.

  • Cloudsourcing: Adding Service to SaaS

    Sponsored by: NGA Human Resources

    This brief paper shows how one vendor successfully combined HR business process outsourcing services with cloud technology via cloudsourcing.

  • World-class HR Services Powered by Oracle

    Sponsored by: NGA Human Resources

    This brief paper shows how with the rise of SaaS based solutions, and as an Oracle customer, you can streamline, automate and standardize HR processes across boundaries, reduce operational costs by delivering benefits of scale, and much more.

  • HP IT Accelerates Service Delivery with Hybrid Clouds

    Sponsored by: Hewlett-Packard Company

    HP Software (HPSW) Infrastructure Services, part of technology leader HP's IT team, was struggling with siloed infrastructure usage, inconsistent service delivery levels, and developers hoarding servers. They needed processes that could better support their dev/test teams -- they needed the cloud.

  • The Mixed Blessings of Contact Center Automation

    Sponsored by: SearchCRM

    Contact center technologies ease customer frustration with call center inefficiency, but they don't replace the human touch.

  • Webinar: Protecting Critical SaaS Data Before It’s Too Late

    Sponsored by: Spanning Cloud Apps

    This webinar goes through the best practices for SaaS data protection. Presented by industry experts, it touches on the key points for understanding how to ensure SaaS data protection and how to find the right provider.

  • E-Guide: Why Cloud, Mobile, and Web App Integration Requires New Strategies

    Sponsored by: Intel® Services

    In this e-guide, software integration experts reveal why traditional software integration approaches fail and which new tools and strategies work.

  • E-Guide: Cloud Connecters for Application Integration

    Sponsored by: Intel® Services

    This expert e-guide highlights how to connect these applications through a cloud-based connector and provides best practices for selecting the right connector.

  • E-Guide: App Integration and API Development – How to Stay Ahead of the Curve

    Sponsored by: Intel® Services

    In this e-guide, experts reveal that app integration has always been an afterthought for buyers enthralled with the latest new app, and the pain of integration is continually forgotten.

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