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Software as a ServiceResearch

  • Delivering Secure SaaS Solutions

    Sponsored by: Veracode, Inc.

    Find out how one vendor is designing, implementing, maintaining and auditing security in every layer of their cloud-based services to make sure their customers are happy and their mission-critical, confidential applications remain safe.

  • Computer Weekly – 24 June 2014: Betting on World Cup success

    Sponsored by: ComputerWeekly.com

    In this week's Computer Weekly, we talk to gambling site Betfair about the IT challenges of preparing for the football World Cup. We examine the strategy of cloud software pioneer Salesforce.com as it grows its role in the IT department. And we explain erasure coding – an emerging method for protecting storage hardware. Read the issue now.

  • Application Performance Management for Cloud

    Sponsored by: CA Technologies.

    In this research report from Clabby Analytics, get an overview of the current APM market, as well as a close look at a suite of APM tools that supports computing trends such as DevOps and Software-as-a-Service (SaaS).

  • Unified Monitoring: A Business Perspective

    Sponsored by: CA Technologies.

    In the past few years, the enterprise computing landscape has changed dramatically. These changes are rendering legacy monitoring tools, which have their roots in the computing environments of a decade or more ago, virtually useless. This paper explores today's computing trends and their monitoring implications for businesses.

  • Cloud Testing: 3 Essential Facts to Simplify Performance Testing Part 2

    Sponsored by: Hewlett-Packard Company

    In this second webcast of a three-part series, learn about the new cloud capabilities in the newest version of a performance testing solution. Listen in for detailed descriptions of the 5 categories of this new technology: cloud testing, enhanced mobile testing, continuous testing, user experience and community, and flexible delivery.

  • Cloud Testing: 3 Essential Facts to Simplify Performance Testing Part 1

    Sponsored by: Hewlett-Packard Company

    This webcast reveals a performance testing solution for today's environment – one that simulates real users with thousands, hundreds of thousands, or even millions of "virtual" users. Learn how this performance testing system generates accurate, measureable and repeatable load on the system from a single point of control.

  • AMAG Pharmaceuticals Secures Cloud & Mobile while Respecting User Privacy

    Sponsored by: BitGlass

    In this case study, learn how AMAG Pharmaceuticals successfully secured cloud and mobile usage with a software as a service (SaaS) firewall.

  • Cloud Testing: 3 Essential Facts to Simplify Performance Testing Part 3

    Sponsored by: Hewlett-Packard Company

    This cloud testing webinar addresses 3 essential facts to simplify app performance testing with an on-demand solution. Discover a SaaS platform that allows you to initiate load externally, as well as internally, to help you validate app performance against your business requirements.

  • ERP System Integration Poses Ongoing Challenges

    Sponsored by: OpenText GXS

    Get guidance on best practices for ERP integration in light of next-generation technologies such as mobility and the cloud.

  • 6 Secrets to Offering Exceptional Customer Service

    Sponsored by: Salesforce

    There is always room for improvement in serving your customers.  In a poll, only 7% of customer experiences exceeded their expectations.  In this eBook, we'll show how your customers, employees and brand can come together to earn a "customer for life." Download now.

  • How Cloud-Based Contact Centers Improve Customer Experience

    Sponsored by: Genesys

    In a recent survey, 60% of respondents said executives want to differentiate their organization based on customer experience management (CEM). In this technology adoption profile, explore current CEM trends -- including goals, strategies, and challenges -- as well as how to improve customer experience with the right contact center technologies

  • Automating Customer Contact Centers to Gain Agility and Analytic Insights

    Sponsored by: Genesys

    This informative white paper explores the components, advantages, and use cases for a virtual contact center. It also includes a checklist of 9 must-have virtual contact center features, so you know what to look for when evaluating a technology.

  • HP IT Accelerates Service Delivery with Hybrid Clouds

    Sponsored by: Hewlett-Packard Company

    HP Software (HPSW) Infrastructure Services, part of technology leader HP's IT team, was struggling with siloed infrastructure usage, inconsistent service delivery levels, and developers hoarding servers. They needed processes that could better support their dev/test teams -- they needed the cloud.

  • Budgeting for Mid-Market Companies

    Sponsored by: Prophix Software

    Uncover all the ins-and-outs of budgeting so you can achieve the most efficient financial process possible.

  • License Management Using SmartCloud Control Desk

    Sponsored by: Global Knowledge

    Discover how to choose the delivery model you need such as on-premise, software as a service (SaaS), or VM image and seamlessly change it to suit your business needs.

  • Success On An International Scale: What An ERP System Can Offer

    Sponsored by: Sage Software

    Discover guidelines for mid-sized organizations looking to expand internationally, and find out why a solid ERP system is critical to success.

  • The Mixed Blessings of Contact Center Automation

    Sponsored by: SearchCRM

    Contact center technologies ease customer frustration with call center inefficiency, but they don't replace the human touch.

  • SaaS for Corporate Performance Management

    Sponsored by: Prophix Software

    This white paper provides an in-depth look at the use of cloud software for CPM applications, and why it is important to evaluate its appropriateness based on economic, technical, and strategic perspectives.

  • Digital Disruption in Healthcare

    Sponsored by: Arkadin

    Access this resource to discover how healthcare IT should be adapting to today's technology to meet increasing business demands. Click through to explore the benefits of unified communications as a service.

  • Cloud-enable your HR

    Sponsored by: NGA Human Resources

    This informative paper guides you through the transformation of HR, from transaction-focused (payroll, benefits administration, etc.) to a more strategic, dynamic business partner. Inside, learn about the 6 new opportunities that have risen from cloud-enabled solutions.

  • Grow Revenue with NGA and SAP SuccessFactors

    Sponsored by: NGA Human Resources

    This info sheet highlights an HR service provider that offers a full range of consulting, payroll, and business process optimization (BPO) services to help your business get the most out of a cloud-based HR system.

  • SaaS Integration Trends

    Sponsored by: MuleSoft

    This infographic presents the key findings from a recent SaaS integration survey that show SaaS integration has, indeed, become an executive level concern, and also verify the growing interest of SaaS providers to offer integration as a part of their service.

  • Cloudsourcing: Adding Service to SaaS

    Sponsored by: NGA Human Resources

    This brief paper shows how one vendor successfully combined HR business process outsourcing services with cloud technology via cloudsourcing.

  • World-class HR Services Powered by Oracle

    Sponsored by: NGA Human Resources

    This brief paper shows how with the rise of SaaS based solutions, and as an Oracle customer, you can streamline, automate and standardize HR processes across boundaries, reduce operational costs by delivering benefits of scale, and much more.

  • IBM Executive Point of View: Transforming Your Business with Software as a Service

    Sponsored by: IBM

    This white paper takes a look at the capabilities of a unified suite of SaaS solutions and their capabilities when it comes to meeting changing customer demands and driving innovation.

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