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Social Computing Research

  • Successfully Move Your SAP Business Core to the Social Enterprise

    Sponsored by: Salesforce

    Read this brief presentation transcript to learn how easy it is to get plugged into today's social, mobile business world by creating cloud apps that seamlessly integrate with your SAP applications and data.

  • Presentation Transcript: Mobile Strategies, Part 1: Harnessing the IT Consumerization Deluge

    Sponsored by: Dell, Inc. and Intel®

    This presentation transcript reveals key findings from a recent consumerisation poll and provides recommendations and best practices to help organisations address these key topics. Obtain predictions for the future of the media tablet market and gain insight into five trends that are shaping the consumerisation landscape.

  •  CIO Strategies for Consumerization

    Sponsored by: Dell, Inc. and Intel®

    New technology and the expanding role of the Internet are forever changing social relationships, management philosophies, and business models around the world. Access this white paper for insights into current mobile computing trends and recommendations for making the most out of these trends in the enterprise.

  • IBM Lotus Notes and Domino

    Sponsored by: IBM

    IBM Lotus Notes and Domino Administrator clients form the backbone of a simplified, security-rich, and real-time work environment designed to foster an increase in knowledge sharing, business insight and productivity. Download the trial for an evaluation period of 90 days.

  • Using IBM Social Business to Take Your Business Relationships to the Next Level

    Sponsored by: IBM

    This publication provides information about IBM Social Business and includes details about the business need and the value of transformation to a social business. It presents a high-level Social Business component diagram, highlights key capabilities, and includes customer case studies that exemplify how some of these capabilities can be applied.

  • Social Business in the Cloud

    Sponsored by: IBM

    Deepen your customer relationships. Drive operational effectiveness. Optimize your workforce. Read this white paper and see how using LotusLive services to become a social business can help your organization simplify, speed up and enhance interactions in practically all areas of the business.

  • Social media analytics software going through growing pains

    Sponsored by: IBM

    In this e-guide, you’ll find expert advice, news and best-practice tips to help you decide if social media analytics is right for your business. You’ll also learn about the maturity level of social media analytics software and the skills and cultural attributes that companies need to have for a successful social media analytics project.

  • Social/collaborative trends, techniques and technologies for case management

    Sponsored by: IBM

    In this tip guide, consultant and ebizQ.com contributor Stephanie Quick explains the top social/collaborative trends, techniques and technologies involved in case management today.

  • How social/collaborative approaches can build bridges in case management

    Sponsored by: IBM

    In this tip guide, well-known industry analyst Neil Ward-Dutton discusses trends and best practices in social networking and collaboration for case management. Readers will learn how social/collaborative approaches can build bridges and improve service in case management.

  • Five guidelines for avoiding common social-collaboration challenges in case management

    Sponsored by: IBM

    This Tip Guide offers expert advice for avoiding social/collaborative headaches in case management. Also included are key findings from ebizQ.com's own just-completed survey of business and IT professionals who are using case management at their organization.

  • Executive Brief Digital Transformation: Creating New Business Models Where Digital Meets Physical

    Sponsored by: IBM

    As businesses embrace the digital revolution, they're rethinking what customers value most and creating operating models that take advantage of what’s newly possible for competitive differentiation. This report is designed to provide senior executives with analysis and insight on how fast and how far to go on the path to digital transformation.

  • eGuide: Best practices for streamlined, successful case outcomes

    Sponsored by: IBM

    Great case management results don't happen by magic, and they don't even happen just by hard work. They're often due to following proven best practices. This e-guide will introduce readers to our tried-and-true best practices for effective case management and five potential barriers to successful case outcomes—and advice for addressing them.

  • Aberdeen Group: The 2011 Growth Imperative: Optimizing Speed and Cost in New Product Development

    Sponsored by: IBM

    This Aberdeen Business Review found that over one half of manufacturers are focused on profitability and margin growth.  The review offers insight into how leading companies are approaching the task to excel in innovation and new product development despite lean organizations budgets.

  • AIIM Industry Watch, Social Business Systems: success factors for Enterprise 2.0 applications

    Sponsored by: IBM

    In this report, look at the business drivers and adoption levels for social business, the benefits and issues being highlighted by users, and what platforms and infrastructures are being used for delivery.

  • E-Guide: Best practices for SAP in-memory analytics applications

    Sponsored by: SAP America, Inc.

    This e-guide gives insight to SAP's application launch plans for the year.

  • 6 Things Every Manager Should Know About Microsoft Sharepoint

    Sponsored by: Rackspace Hosting

    Wouldn’t it be great if you could quickly find company information, work closely with teams in different locations, and securely share documents with major customers? You can do all that with SharePoint. This resource presents six key concepts that every IT pro should be aware of before adopting SharePoint into the enterprise

  • Using IBM Social Business to Take Your Business Relationships to the Next Level

    Sponsored by: IBM

    This IBM Redguide™ publication provides information about IBM Social Business and includes details about the business need and the value of transformation to a social business. It presents a high-level Social Business component diagram, highlights key capabilities, and includes customer case studies.

  • The Eight Truths of Social Learning. Now.

    Sponsored by: SkillSoft Corporation

    This paper seeks to uncover the fundamental requirements for a successful social learning program. Based on early experience with our own social learning tool, this list of eight “truths” has been compiled to provide a foundation for learning professionals who are launching social learning in their organizations.

  • Editorial Tip: CRM Expert Predictions for 2011

    Sponsored by: Infor

    With 2010 behind us, SearchCRM.com asked some industry experts what they see in store for 2011. It's clear that CRM practitioners can look forward to a heavy dose of social CRM, mobile requirements and a continued emphasis on the customer experience.

  • Editorial Tip: Measuring the ROI of Social CRM: No easy task

    Sponsored by: Infor

    As more organizations invest in social channels, the question of value becomes increasingly important. In social media, ROI alone may not tell the value of the effort, and benefits to the business from the customer service approach could be gauged by a variety of factors. Uncover how to measure the real value of an investment in social CRM.

  • Web 2.0 @ Work: How CIOs Can Help Drive Business Returns by Improving Organizational Effectiveness

    Sponsored by: IBM

    Without access to historical information, organizations today would be severely limited in their ability to make informed, appropriate decisions regarding even the most basic aspects of their business. This whitepaper outlines the four keys to success and discusses the ROI of Web 2.0.

  • BlackBerry® Client for IBM® Lotus® Connections or BlackBerry® Client for IBM® Lotus® Quickr™

    Sponsored by: BlackBerry

    Help mobile workers access the information and expertise needed to remain productive while on the go. 

  • IBM, RIM - Mobilizing Business Worldwide

    Sponsored by: BlackBerry

    In this webcast, discover the collaboration tools your employees need to work anywhere, anytime on their smartphones. Learn about key drivers of enterprise mobility and mobile-based collaboration using applications for social networking. Find out which tools support Domino environments and help mobile workers be more productive on the go. 

  • E-Book: SOA: Technical Opportunities, Social Challenges

    Sponsored by: Progress

    In this paper you will learn how SOA can directly influence the success of your business, which will result from your business’ ability to participate in these new, more dynamic, federated communities. Read on to learn how social orientation is driving both new SOA technology needs and management changes in how technology is delivered and governed.

  • Expanding Information Access Initiatives with Embedded Enterprise Search

    Sponsored by: Vivisimo, Inc.

    This paper focuses specifically on what application developers—specifically, ISVs and solution integrators—need to do in order to satiate this emerging market demand. Read on to learn some of Vivisimo's capabilities and how ISVs and solution integrators can leverage them to address evolving search challenges within their respective applications.

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