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  • Financial Management Essentials for Global Enterprises

    In this white paper, take a look at a fundamental -- and often overlooked -- part of globalization: the capabilities of your financial management system. Discover 10 "global essentials" that are must-haves for any multinational finance system.

  • Going from reactive to proactive - What Business Intelligence means today

    Consult the following white paper to uncover the some of the best practices organizations are using to make the most out of business intelligence today. Learn about 5 key focus areas and where to tailor your efforts to increase the effectiveness of your BI strategies, and more.

  • Infor Epiphany Brochure

    This helpful resource introduces one CRM tool that allows you to optimize your customer interactions across all communication channels and glean deeper insight into your customer base.  Read on to learn about the specific benefits this technology offers businesses across all sectors.

  • Reducing Healthcare Costs Through Supply Chain Management

    This e-guide from SearchHealthIT.com demonstrates how hospitals can integrate supply chain management into their overall strategic IT plan. Read now to learn how to form a collaborative relationship between IT and supply chain executives.

  • Presentation Transcript: Eliminate Information Silos and Drive Customer Spend

    The need for top-notch CRM tools that enhance sales strategies has never been more vital. Leveraging traditional technologies can offer impressive benefits, but savvy businesses are taking it one step further. In this transcript, learn about a technology that integrates CRM with ERP to empower sales and drive your business forward.

  • Presentation Transcript: Unifying ERP and CRM to Create a Responsive Enterprise

    In order to drive your business forward you need to close more sales. In order to close more sales you need exceptional CRM strategies. But legacy CRM technology alone provides a fragmented view of customers and ultimately hinders sales teams. Read this transcript to learn how a CRM/ERP integration can mitigate this challenge.

  • Presentation Transcript: Achieve a 360 Degree View of Your Customer

    In today's market, it's easier to keep existing customers than obtain new ones. In order to retain the most customers, you need optimal CRM strategies – but relying on CRM software alone won't cut it anymore. Read this transcript to learn how integrating CRM with enterprise resource planning (ERP) can enhance your sales strategies.

  • In Pursuit of Operational Excellence: Accelerating Business Change Through Next-Generation ERP

    Read this white paper to learn how when deployed as a virtual application over the cloud and streamlined by mobile and social technologies, next-generation enterprise resource planning (ERP) systems create an integrated decision-making environment that will enable manufacturers to operate in real time over an intelligent value chain.

  • ERP: Much Better Off With than Without

    Read this paper to identify exactly what to look for in an enterprise resource planning (ERP) system to satisfy your business needs and how an implementation can dramatically effect your efficiency.

  • ERP in Complex Manufacturing

    Read this Aberdeen Group e-book to understand how complex manufacturers are benefiting from enterprise resource planning (ERP) system implementations. Learn what it takes to become a best-in-class organization including driving ERP usage, improving mobile access to ERP data, and more.

  • Accelerating Business Change Through Next-Generation ERP — Call to Action for the Industrial Machinery and Equipment Sector

    A recent IDC Manufacturing Insight survey of equipment and machinery manufacturers found that since the economic downturn the biggest priority for organizations is profit growth. This white paper summarizes the results of the survey and explains how next-gen enterprise resource planning (ERP) systems can help manufacturers turn a profit again.

  • The 5 Point Plan to ERP Selection Success

    Read this white paper and learn a five step plan for choosing the right enterprise resource planning (ERP) software for the specific business challenges you want your system to address, thus ensuring implementation success.

  • Confronting the Immediacy of Now

    Read this paper to learn how next-gen enterprise resource planning (ERP) software is faster than ever and can give your business a competitive edge when it comes to responding to customer requests, process speeds, and decision making.

  • Five Things That Define Workforce Management Software

    Every manufacturing company wants to do more with less and use their labor force as efficiently as they can. A great way to accomplish this is through workforce management (WFM) software. Read this expert resource to uncover the five best features of WFM software and best practices for using them.

  • Know the Rules: Workforce Management Best Practices

    Before purchasing workforce management (WFM) software it's important to know exactly what you expect it to accomplish. If you're not sure how to begin, becoming familiar with WFM best practices is a good place to start. Read this expert guide to learn some of the best strategies for getting the most out of your WFM software.

  • Editorial Tip: CRM Expert Predictions for 2011

    With 2010 behind us, SearchCRM.com asked some industry experts what they see in store for 2011. It's clear that CRM practitioners can look forward to a heavy dose of social CRM, mobile requirements and a continued emphasis on the customer experience.

  • Editorial Tip: Measuring the ROI of Social CRM: No easy task

    As more organizations invest in social channels, the question of value becomes increasingly important. In social media, ROI alone may not tell the value of the effort, and benefits to the business from the customer service approach could be gauged by a variety of factors. Uncover how to measure the real value of an investment in social CRM.

  • Taking Action on Analytics: Using data for customer loyalty and retention

    In this E-Book, hear from analysts and experts about recent trends in customer data and learn how winning organizations are truly taking action on analytics. Find out about the challenges that many organizations face when establishing and maintaining customer data management and retention programs and how to meet those challenges head on.

  • Using Social Media to Deepen Your Customer Relationships

    Written for the marketing executive, this paper provides a useful framework to begin to assess how an organization can engage in social media to build deeper relationships with its customers.

  • Continuous Customer Dialogues

    The need for customer insight and responsiveness to that insight is the foundation and driving rationale for the emerging CRM concept of continuous customer dialogue through multi-channel touchpoints. This concept is discussed further in the rest of this whitepaper.

  • What you Need to Do Coming out of a Downturn (and How to Actually get it Done)

    Now is the best possible time to re-engineer your organization for peak performance. With just a few smart moves you can position your organization to come out of the downturn even more successful than before and for years or decades to come. Read on to learn more about these 6 smart moves that will ensure success.

  • Managing Change Effectively with ERP: The Impact On 5 Key Business Functions

    This white paper examines the impact of using disparate systems versus an integrated ERP system on your manufacturing operations. The detailed charts on the following pages provide insight into how the inefficiencies associated with change management today can be easily and cost-effectively eliminated.

  • Improve Business Performance and Customer Loyalty in 5 Steps

    Maintaining strong business performance and customer loyalty require continual vigilance and assessment and performance tools. Read this paper to learn five steps to improve business performance and increase customer loyalty.

  • Do More with Less: The Five Strategies used by Successful SMB Manufacturers

    A common issue facing small and medium-sized business (SMB) manufacturers today is how to increase revenue and grow their business without significantly adding staff. Read this paper to learn five strategies used by successful SMBs.

  • Profiting from Absence Management: How to Cut the Costs of Employee Absences

    This paper explains how a decisive strategy and integrated systems will enable you to surmount the costly barriers now associated with employee absence management.

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