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  • The Future of the Contact Center: 7 Key Trends in 2015

    Sponsored by: Five9

    In this webcast, Liz Osborn, VP of Product and Solution Marketing at Five9, discusses 7 key trends that are shaping the future of the contact center, from social engagement to OmniChannel capabilities. Watch now to access useful advice on maximizing the benefits of these trends within your organization.

  • Learn From History to Make Better Analytics Decisions

    Sponsored by: Hewlett-Packard Limited

    View this brief video to understand how analytics uses data to propel good decision making. Learn the difference between simply reporting transaction data, and gaining insights from technologies.

  • Going Digital: How to Develop Technology to Attract and Retain Digital Customers

    Sponsored by: Hewlett-Packard Limited

    Bryan Glick, Editor in Chief of Computer Weekly, sits down with Barry Maybank, Client Principal of the Digital Customer Experience at HP Enterprise Services, to discuss the drivers of going digital and how to take advantage of your customers becoming increasingly tech savvy.

  • Finance Transformation - How SaaS Solutions Can Deliver Strategic Insights

    Sponsored by: Workday

    A recent study revealed many senior finance executives want to improve the quality of information available to management, but struggle with translating their business needs into technology solutions. Watch this video to learn how new technologies are giving finance a better, faster, and more complete picture of their business.

  • HP and Ministry of Social Development deliver better service

    Sponsored by: Hewlett-Packard Company

    View the following webcast to uncover how the Ministry of Social Development collaborates with HP to create new systems and technology that help deliver better overall service to over a million New Zealanders.

  • HP Social Enterprise Services

    Sponsored by: Hewlett-Packard Limited

    Social networks have revolutionized the way that today's customers gain information and make buying decisions. This brief video introduces a social enterprise service that enables your organization to effectively harness and exploit social information.

  • Managing the Customer Experience

    Sponsored by: SearchCRM

    This classroom examines tips for using social media to improve the customer experience, how e-commerce and content management systems contribute to a positive customer experience, advice on formulating an effective CEM strategy and CEM and social media analytics technology.

  • Enterprise Collaboration and Social Software Classroom

    Sponsored by: SearchContentManagement

    Enterprises want to incorporate social and collaborative technologies into their business practices but are often overwhelmed by where to start. This classroom is designed to help them make the key decisions to build a rock-solid social and collaboration strategy.

  • Improve the Customer (and Employee) Experience with Mobile Technology

    Sponsored by: Hewlett-Packard Limited

    This brief video walks you through a day in the life of a food store brand advocate, explaining how the right mobile technologies, social intelligence, and enterprise services lead the way for better customer experiences. Tune in now to learn more.

  • Network Evolution University: Video Conferencing and Collaboration

    Sponsored by: SearchUnifiedCommunications.com

    In this classroom, our experts examines how desktop video is enabling the focus on collaboration, best practices for using desktop video, and policies to manage its use and protect the network.

  • Social Analytics & Intelligence: Getting to Actionable Insights

    Sponsored by: IBM

    Join Principal Analyst, Leslie Ament, in this on-demand webcast to gain a firsthand look at how to successfully manage social data. Uncover use cases of successful social intelligence and analytics, how to collaborate across multiple channels, and more.

  • Creating a Smarter Workforce for Market Leadership

    Sponsored by: IBM

    With today's changing workforce dynamics and economic challenges, business leaders are turning their focus to their most valuable asset -- their people. View this webcast to find out how organizations who engage and motivate their people can achieve significant competitive differentiation and market leadership.

  • Larry Ellison's Oracle Cloud Announcements Highlights

    Sponsored by: ORACLE APAC

    This brief video discusses the latest Oracle cloud offerings. Discover the features and benefits of these innovative solutions that can enhance your social, CRM and database services while reducing costs and improving efficiency.

  • Inside IT: Stopping Security Threats in an Ever-Changing Landscape

    Sponsored by: Intel

    In this podcast, Intel's CISO Malcolm Harkins discusses the ever-changing security and threat landscapes and explains why adding advanced protection to your current systems is crucial to staying secure.

  • IBM Lotus Notes and Domino

    Sponsored by: IBM

    IBM Lotus Notes and Domino Administrator clients form the backbone of a simplified, security-rich, and real-time work environment designed to foster an increase in knowledge sharing, business insight and productivity. Download the trial for an evaluation period of 90 days.

  • BlackBerry® Client for IBM® Lotus® Connections or BlackBerry® Client for IBM® Lotus® Quickr™

    Sponsored by: BlackBerry

    Help mobile workers access the information and expertise needed to remain productive while on the go. 

  • IBM, RIM - Mobilizing Business Worldwide

    Sponsored by: BlackBerry

    In this webcast, discover the collaboration tools your employees need to work anywhere, anytime on their smartphones. Learn about key drivers of enterprise mobility and mobile-based collaboration using applications for social networking. Find out which tools support Domino environments and help mobile workers be more productive on the go. 

  • PODCAST: Creating a Competitive Edge: Extending the SharePoint Platform to meet Enterprise 2.0

    Sponsored by: Vorsite Corporation

    Listen to this podcast to learn how Vorsite has worked with the world's largest software company to implement an Enterprise 2.0 solution that provided a comprehensive business productivity platform.

  • IBM Lotus Quickr 8.1

    Sponsored by: IBM

    Download a free trial version of Lotus Quickr 8.1

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