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  • 5 Dreamforce Announcements That Will Shape Service in 2015

    Does your company have the tools to deliver a connected, personalized customer service experience anytime, anywhere, on any device, and in every product?Access this white paper to find out how one platform steps up to the plate, building on the Salesforce Customer Success Platform to ensure intuitive, powerful features and results.

  • How to Create a Customer Service Process that Enhances Your Bottom Line

    Uncover the reality of customer behavior to enhance your revenue and increase your customer satisfaction in this e-book.

  • Six Keys to Small Business Success

    Small business owners all want to grow their business, and they create products, buils awareness, and target market in order to do that. But are you overlooking the role that technology can play in growing your small business?

  • 5 Secrets: Build Your Sales Pipeline and Keep it Growing

    In this e-book, find out how to make a major shift in your sales approach for the better in order to both increase individual sales rep effectiveness and improve collaborative team selling.

  • Magic Quadrant for the CRM Customer Engagement Center

    Access this comprehensive Gartner report to explore and compare customer engagement center (CEC) applications from today's top vendors. Discover the strengths and weaknesses of these customer service technologies, and decide which is right for your social CRM strategy.

  • Forrester on Fusion

    This Forrester Research Inc. report examines the level of adoption by existing Oracle Customers.  Read on to learn more about Applications Unlimited and Oracle Fusion Applications, framed by the results of a Forrester Research, Inc. survey of Oracle customers and Oracle's recent financial results.

  • Tips for Becoming a Successful Social Enterprise

    Read this presentation transcript to learn how Burberry, a luxury clothing brand, leveraged Force.com's cloud platform to extend their business to the social enterprise, broaden their audience reach, and enable mobile applications.

  • Successfully Move Your SAP Business Core to the Social Enterprise

    Read this brief presentation transcript to learn how easy it is to get plugged into today's social, mobile business world by creating cloud apps that seamlessly integrate with your SAP applications and data.

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