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  • Market Analysis: Enterprise High-Productivity Application Platform as a Service

    Enterprise IT teams are increasingly leveraging the cloud and high-productivity aPaaS (hpaPaaS) is booming. This Gartner report examines the leading enterprise vendors providing hpaPaaS as a public cloud service. Learn about the market, the vendors, how to evaluate services for yourself, and more.

  • App Builder Demonstration

    You don't need to be a professional developer to build applications anymore. Now anyone in your organization can build an app for any department--without pulling their hair out. Watch these videos to learn how this is possible and why you should consider building custom apps.

  • App Cloud Guided Tour

    This guided tour takes you through the most important aspects of designing and building your applications. Explore the branching paths of either building custom apps or installing pre-built apps.

  • Transforming The Member Experience Starting With Your Contact Center

    What does it take to turn patients into happy members of your health plan for life? In this white paper, uncover the building blocks of an effective call center strategy in order to make the most of your customer relationships.

  • How CRM is Opening Senior Care to New Frontiers

    In this resource, uncover 3 major trends shaking up the healthcare industry and how you can leverage customer relationship management (CRM) to stay ahead of them.

  • The State of Sales: Using Analytics For Better Performance

    High-performing sales teams are 3.5x more likely than underperforming teams to use sales analytics. Discover a spotlight on this research report, which explains how analytics is transforming sales.

  • Take Customer Engagement to New Heights

    In this e-book, learn how CareFirst BlueCross BlueShield and American Addiction Centers are taking the patient experience to the next level and transforming healthcare service.

  • Building Modern Apps For The Age Of The Customer

    What does it take to build a modern app in the age of the customer? This e-book explores a platform that enables you to easily build, connect, optimize, and deploy every kind of app. Find out how anyone in your business--from developers to admins--can build apps.

  • The Age of the Patient: How CRM Guides Providers in this New Era of Healthcare

    The shift toward value-based reimbursement and advances in CRM technology has created an opportunity to transform the patient experience. In this e-book, uncover how you can engage your patients and maintain relationships to improve satisfaction in this "Age of the Patient."

  • 8 Steps to Building Great Mobile Apps

    Delivering the next generation of apps requires solid strategy, design, and execution at every step. This e-book is your guide to the eight key steps for building a mobile app. Learn about the anatomy of a successful mobile app, how they are evolving, and ensure your apps can be continuously upgraded for future success.

  • Turn Sales Insight Into Performance With Analytics

    Your entire sales organization can benefit from analytics. Sales ops can spot trends, execs get a single data view, and reps can track performance. Learn about Sales Wave Analytics, and discover how to ask new questions, interactively explore data, get a clear path to your Sales Cloud data on any device, and more.

  • 4 Reasons For Sales To Think Beyond Excel

    40% of Peerless Insights, Analytics Cloud Positioning Study survey respondents said that analysis delivered in Microsoft Excel is limited or incomplete. It's vital for sales to be able to get a complete view of data. Learn 4 reasons why it's time to move beyond using Excel, and instead opt for a cloud-based application.

  • Digital Commerce: 21-Vendor Comparison

    The number of digital commerce platform vendors continues to grow, adding to the complexity of vendor evaluations. This research report by Gartner evaluates 21 providers of digital commerce platforms to assist application leaders supporting digital commerce.

  • B2C Commercial Suite 13-Vendor Analysis and Comparison

    Inside this Forrester Research Report, discover the 13 most significant B2C vendors. See how they've been scored, and how each measures up to help e-commerce and channel strategy professionals make the right choice.

  • Key Pros and Cons of Salesforce Sales Cloud

    In this brief expert guide, explore the pros and cons of Salesforce Sales Cloud. Learn why some users praise Sales Cloud's usability and accuracy, while others mourn its mobile CRM capabilities.

  • Can Salesforce Einstein Catch the next AI Wave?

    Condemn AI's potential 20 years ago, and it seems obsolete. Credit the tool with the success of the IoT, and it seems innovative – that's relativity, and how Salesforce Einstein plans to improve customer engagement. Read on to learn about Salesforce's new contribution to the AI resurgence from expert consultant Jeff Kaplan.

  • New Salesforce Feature Aimed to Improve Data Accuracy

    In this expert guide, learn how Salesforce Lightning Voice can automatically log customer interactions – and display them for future callers. Explore ways to provide entire sales teams with a full history of customer call data, so they can sell intelligently.

  • What to Expect from the Salesforce Sales Cloud Platform

    In this expert guide, explore what you can expect from the Salesforce Sales Cloud Platform with account/contact management, marketing, lead management, sales, and analytics features. Learn about the five different editions of this platform, their value, and details about trial periods.

  • How to Create a Customer Service Process that Enhances Your Bottom Line

    Uncover the reality of customer behavior to enhance your revenue and increase your customer satisfaction in this e-book.

  • Six Keys to Small Business Success

    Small business owners all want to grow their business, and they create products, buils awareness, and target market in order to do that. But are you overlooking the role that technology can play in growing your small business?

  • 5 Secrets: Build Your Sales Pipeline and Keep it Growing

    In this e-book, find out how to make a major shift in your sales approach for the better in order to both increase individual sales rep effectiveness and improve collaborative team selling.

  • 2016 Gartner Magic Quadrant for the CRM Customer Engagement Center

    Salesforce has been recognized by Gartner as a leader in this report for the 8th year in a row.In the age of the customer, nothing is more important than customer service. Service Cloud customers agree.

  • Forrester on Fusion

    This Forrester Research Inc. report examines the level of adoption by existing Oracle Customers.  Read on to learn more about Applications Unlimited and Oracle Fusion Applications, framed by the results of a Forrester Research, Inc. survey of Oracle customers and Oracle's recent financial results.

  • Tips for Becoming a Successful Social Enterprise

    Read this presentation transcript to learn how Burberry, a luxury clothing brand, leveraged Force.com's cloud platform to extend their business to the social enterprise, broaden their audience reach, and enable mobile applications.

  • Successfully Move Your SAP Business Core to the Social Enterprise

    Read this brief presentation transcript to learn how easy it is to get plugged into today's social, mobile business world by creating cloud apps that seamlessly integrate with your SAP applications and data.

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