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  • Building Blocks of Next-Generation Customer Experience

    Read this game-changing white paper now to discover how to tackle operator's customer experience pain points, so you can provide the stellar customer service where and when it matters most.

  • Guide to Winning Sales Every Time: Use These Insights to Radically Change Your Sales Behavior

    The Internet has drastically changed the nature of buying and selling, and customers are empowered with more information before they even contact your business. So what does successful selling look like in today's modern tech landscape?

  • Six Keys to Small Business Success

    Small business owners all want to grow their business, and they create products, buils awareness, and target market in order to do that. But are you overlooking the role that technology can play in growing your small business?

  • Tips for Sales Success: A Step-by-Step Guide

    Selling your product or service isn't always easy, no matter how great it may be. Sales reps need the right knowledge, skillset, and attitude to make a sale -- does your team make the cut?

  • The Four Pillars of End-to-End Sales

    Many people think of used car salesmen or cold calling when it comes to sales -- but the modern sales rep knows it's more than transaction-based. Smart selling today is all about relationships, and in the age of the empowered customer, sales and clients must work together to receive mutual benefits.

  • How to Rock Your Qualify Prospects Sales Goals

    "That old way of qualifying is over," says Jeffrey Gitomer, best-selling author of The Sales Bible and The Little Red Book of Selling. So how exactly do you qualify in the age of the empowered customer, without feeling like a used car salesman?

  • Hire the Right Talent to Succeed at the Right Time

    "One of the single largest challenges in growing your business, is learning how to hire the right people at the right time," says Edward Hess, Professor of Business Administration at The University of Virginia. But how do you make those important hiring decisions?

  • 5 Secrets: Build Your Sales Pipeline and Keep it Growing

    In this e-book, find out how to make a major shift in your sales approach for the better in order to both increase individual sales rep effectiveness and improve collaborative team selling.

  • Magic Quadrant for the CRM Customer Engagement Center

    Access this comprehensive Gartner report to explore and compare customer engagement center (CEC) applications from today's top vendors. Discover the strengths and weaknesses of these customer service technologies, and decide which is right for your social CRM strategy.

  • Forrester on Fusion

    This Forrester Research Inc. report examines the level of adoption by existing Oracle Customers.  Read on to learn more about Applications Unlimited and Oracle Fusion Applications, framed by the results of a Forrester Research, Inc. survey of Oracle customers and Oracle's recent financial results.

  • Tips for Becoming a Successful Social Enterprise

    Read this presentation transcript to learn how Burberry, a luxury clothing brand, leveraged Force.com's cloud platform to extend their business to the social enterprise, broaden their audience reach, and enable mobile applications.

  • Successfully Move Your SAP Business Core to the Social Enterprise

    Read this brief presentation transcript to learn how easy it is to get plugged into today's social, mobile business world by creating cloud apps that seamlessly integrate with your SAP applications and data.

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